Operational excellence team leader Work, Jobs in Godalming, Sry (with Salaries)

Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Centre Manager - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Training & development
Quick apply
Assistant General Manager
Burhill Group Limited —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
National Contract Manager
Atlas Workplace Services —Guildford
- £63,000 - £65,000 a year
- Customer service
- Travel
- Leadership
Quick apply
Senior Manager, Operational Excellence (PPI)
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Care Manager
SureCare Guildford & Woking —Guildford
- £30,000 - £34,000 a year
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
- Free parking
- Paid training
Quick apply
Head of Operational Performance
DHL Supply Chain —Gatwick Airport
- Analysis skills
- Continuous improvement
- Analytics
17h
Customer Experience Manager | GLive | Full Time Maternity Cover
Trafalgar Enterainment —Guildford
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Team management
- Leadership
- Annual leave
- Flexible schedule
3d
Sales Operations Team Leader
TD Synnex —Bracknell
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
10d
Junior Duty Manager
Holroyd Howe —Godalming
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Network Operational Support Lead (Sussex)
St John Ambulance —Crawley
- Leadership
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
6d
Industrial Operational Excellence Manager
Thales —Crawley
- Full-time
- Engineering
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Head of Quality & Compliance
The Orpheus Centre- SEN College —Godstone
- £41,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
People Business Partner
Gordon Murray Group —Shalford
- Microsoft Office
- Continuous improvement
- Team management
Quick apply
Sales Lead, South UK
Tesla —Guildford
- English
- Business development
- Continuous improvement
12d
Billing Team Manager
SES Business Water —Redhill
- £43,000 - £45,500 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Maintenance
- Analysis skills
- Quality control
Quick apply

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Academy Operations Team Leader

Riverside Consultancy
Epsom

Quick apply

Job details

Full-time
£45,000 - £47,000 a year

Qualifications

Business intelligence
Operations management
Stakeholder collaboration
Stakeholder liaison
Coaching
Internal department liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Data analytics
Management reporting
Customer support
Professional development mentoring
Customer interaction
Training & development
Delegation
Team motivation leadership
Communication skills

Full job description

Job Advert

Academy Operations Team Leader

AGA Performance is seeking an Operations Team Leader to join the Toyota (GB) Training Academy, based in Burgh Heath, Epsom.

This is an exciting opportunity for an experienced people leader with a passion for delivering exceptional customer service, enhancing operational excellence, and using data-driven insights to support business decisions within one of the world's most respected automotive brands.

About AGA Performance

AGA Performance is an ISO-accredited Learning & Development consultancy with over 35 years of experience delivering innovative, high-quality solutions to the automotive industry. They work in close partnership with Toyota (GB) to support the development of its retailer network through the design and delivery of exceptional learning and development programmes. Joining AGA Performance means becoming part of a collaborative and supportive team where curiosity, continuous improvement and exceptional service are at the heart of everything we do.

About Toyota (GB)

Toyota (GB) is the national sales and marketing company for Toyota and Lexus in the UK. Recognised as one of the Sunday Times Top 100 Companies to Work For, Toyota is committed to innovation, quality, and delivering an exceptional customer experience.

The Role

This is a fantastic opportunity for an experienced leader who thrives on developing people, using data to inform decisions, enhancing processes, and identifying opportunities to improve operational performance.

As Academy Operations Team Leader, you will be the driving force behind the smooth running of the Academy and the delivery of an outstanding customer experience, with every process, interaction, and decision reflecting Toyota's commitment to excellence. You will lead a small, dedicated support team, shape operational standards, analyse performance data, and work closely with senior stakeholders across Toyota GB, Toyota Motor Europe and the wider network.

If you love improving systems, searching for continuous improvement opportunities and motivating people, this is the job for you!

Your key responsibilities will be to:

Lead, Inspire & Develop

Line manage the Academy Support Team, creating a positive, inclusive and high-performance culture
Provide coaching, development and regular performance reviews
Act as the first point of contact for day-to-day team queries, ensuring clarity, confidence and support.

Drive Operational Excellence

Oversee the smooth running of Academy operations in line with service level agreements
Maintain and improve SOPs to ensure consistency, compliance and efficiency
Identify opportunities to streamline processes, automate tasks and enhance the Academy’s ability to self-serve Use

Data to Shape Decisions

Conduct proactive data analysis to identify trends, risks and opportunities.
Produce monthly KPI reports and provide recommendations that support business objectives
Investigate data from multiple business areas to support program improvement and operational change.

Collaborate & Influence

Working closely with Toyota GB Academy management, the Training Team Leader and other stakeholders to ensure seamless service delivery
Attend stakeholder meetings and represent the Academy with professionalism and confidence.
Maintain awareness of wider organisational priorities to ensure scheduling, demand planning and licensing activity is timely and commercially aligned.

Champion Customer Experience

Role-model customer-centric behaviours in every interaction
Ensure the Academy delivers a consistent, high-quality service to Toyota centres, suppliers and internal teams
Escalate issues appropriately to protect service levels and contractual commitments

About You

You will thrive in this role if you are:

A confident, supportive people leader with experience developing high-performing teams
Exceptionally organised, proactive and able to juggle multiple priorities with ease
Curious, analytical and comfortable interpreting data to make recommendations
A natural collaborator who builds strong relationships across departments and levels
Client-focused, commercially aware and committed to continuous improvement
Agile, adaptable and energised by change
A clear communicator with strong influencing skills and a solutions-focused mindset Essential Requirements
Proven line management experience
Strong organisational, problem-solving and communication skills
Experience analysing and interpreting data to inform decisions
Ability to delegate effectively and manage team workload
Confidence, curiosity and a proactive approach to improvement
Ability to work collaboratively with multiple stakeholders
Client-focused mindset with a drive for continuous improvement

What’s On Offer

Salary between £45,000 and £47,000 DOE per annum

Performance bonus

24 days holiday + Bank Holidays

Hybrid working: three days per week based at the Burgh Heath Academy and two days working from home.

Ongoing career development and support

The chance to work with one of the world’s most respected automotive brands

A collaborative and supportive working environment where your ideas can make a real difference.

Shortlisted applicants will be invited to attend an Assessment Centre prior to a final stage interview.

Our Process

When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.

Quick apply

Refine Your Search

operational excellence team leader jobs in godalming, sry

Academy Operations Team Leader

Centre Manager - Primrose Lodge

Assistant General Manager

National Contract Manager

Senior Manager, Operational Excellence (PPI)

Care Manager

Head of Operational Performance

Customer Experience Manager | GLive | Full Time Maternity Cover

Sales Operations Team Leader

Junior Duty Manager

Network Operational Support Lead (Sussex)

Manor Operations Manager

Head of Training

Head of Business

Industrial Operational Excellence Manager

Head of Quality & Compliance

People Business Partner

Sales Lead, South UK

Billing Team Manager

Production Radiochemist

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