Lounge attendant Work, Jobs in Grantley, Eng (with Salaries)

HOUSEKEEPING SUPERVISOR
Grantley Hall —Grantley
- Hotel
- Guest services
- Communication skills
- Store discount
- Annual leave
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HOUSEKEEPING SUPERVISOR
Grantley Hall —Grantley
Discount on Grantley Halls Restaurants, Spa products and Gift Shop. Update guest profiles on opera so any special requests given to you by guests directly, so…
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LAUNDRY SUPERVISOR
Grantley Hall —Grantley
Applies luxury Forbes, LSQ and AA hospitality standards to the laundry operation, ensuring linen, uniforms and guest laundry supports hotel’s overall guests…
£27,300 a year
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10d

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HOUSEKEEPING SUPERVISOR

Grantley Hall -
Grantley

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Job details

Benefits

Store discount
Cycle to work scheme
On-site gym
Annual leave
Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality venue cleaning or grounds maintenance
Housekeeping coordination
Guest services
Communication skills

Full job description

Job Introduction

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

Manage the laundry operation according to our operational procedures
Supervise room attendants and linen porters in the afternoon to ensure all tasks are being completed
Participate in the cleaning of rooms when required
Check arrival rooms before 3pm each day
Ensure all public areas are kept to the highest standard throughout the afternoon and into the evening
Complete all paperwork for room attendants allocations using opera allocations and reservation traces for special requests
Carry out room audit checks to ensure standards are kept high and to a consistent level
Be in communication with front office and duty management during the shift
Report of any damages to rooms or public areas either to your line manager or directly to maintenance
Ensure that all public areas are maintained to the high standards at all times as per the company SOP by following check lists
Observe and note all DND signs and ensure daily service note is placed under the door
Refresh and tidy public area bathrooms and lounges as and when required
Ensure equipment is in working order and to report any damages to maintenance or your line manager
Update guest profiles on opera so any special requests given to you by guests directly, so these preferences can be noted

Key Skills, Qualities & Experience

Hands on approach to work, always being productive and looking to improve
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Benefits

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

Tips typically over £200 per month (£3,400 per year)
Complimentary bespoke uniform and chef whites
Complimentary meals whilst on duty
Refer a Friend bonus - Earn up to £1000
Holiday Buy/Sell Scheme
Complimentary employee car parking
Complimentary state of the art onsite gym - with personal trainer support
31 days annual leave (including bank holidays) increasing with service
Professional development opportunities at all levels
Reimbursement on work shoes, sight tests and professional memberships
Modern and spacious discounted live in accommodation for eligible roles
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
Team Member of the Month Awards
Discount on Grantley Halls Restaurants, Spa products and Gift Shop
Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
Cycle to work scheme
Access to Stream, allowing you to instantly access your wages
Simplyhealth - Health cash plan

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lounge attendant jobs in grantley, eng

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