Client advisor Work, Jobs in Granton, Edh (with Salaries)

Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
11d
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
12d
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Business development
- Contracts
- Annual leave
Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh
Columbia Threadneedle Investments —Edinburgh
- Full-time
- Organisational skills
- Financial services
- In-person
- Work from home
22h
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Fraud Advisor
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
- Flexible schedule
Implementation Project Coordinator - UK
Mindbody —Edinburgh
- Remote
- Spanish
- Communication skills
Quick apply
Client Care Advisor (Saturdays)
IVC —Dunfermline
- Up to £6,630 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
HR Consultant
AAB —Edinburgh
- £30,000 - £32,000 a year
- Hybrid work
- Management
- Sales
- Research
- Annual leave
- Employee assistance programme
6d
Occupational Health Advisor
OH3 Ltd —Edinburgh
- Part-time
- Case management
- Travel
- Mentoring
- Paid training
- Health & wellbeing programme
Quick apply
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Sales
- Business development
- Recruiting
Quick apply
Executive Leadership Client Engagement
LTM —Edinburgh
- £500 a day
- AWS
- AI
- Internship
Quick apply
3d
Health Advisor
Bupa —Edinburgh
- £30,200 a year
- Full-time
- Customer service
- Gym membership
- Life insurance
Quick apply
5d
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Investment Operations Analyst
JPMorganChase —Edinburgh
- Full-time
- English
- Analysis skills
- Continuous improvement
5d
Senior Business Travel Consultant - French Speaking - Remote
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- In-person
- Relocation assistance
Talent Development Specialist
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Human resources
Quick apply
7d
Associate Director - Fire & Life Safety
AESG —Edinburgh
- Hybrid work
- Engineering
- Master's degree
- Business development

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Customer Service Advisor - August

Grant Westfield -
Edinburgh

Apply Now

Job details

£25,528 a year

Benefits

Cycle to work scheme
Annual leave
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Internal department liaison
Continuous improvement
Organisational skills
Customer support
Customer interaction
National 5

Full job description

Edinburgh

Are you a customer service star with a passion for helping people? Do you thrive in a busy environment where every interaction makes a difference? We're looking for a dedicated and enthusiastic Customer Service Advisor to join our team. You'll be the first point of contact for our valued customers, providing expert advice on our Grant Westfield products and ensuring an exceptional customer experience.

Hours: 36.5 Rate of pay £25,528.

Key responsibilities:

As a key member of our contact centre, you'll be responsible for:

Handling multichannel inbound contacts from new and existing customers, answering their general enquiry, providing product information and minimising’ the need for repeat contact.
Accurate order processing.
Working collaboratively with other departments.
Work as part of the CS team supporting the delivery of department and business KPIs.
Any additional duties as required by the business.

The successful candidate’s profile:

Essential:

Minimum of 2 years’ work experience within a Contact Centre or Customer Service environment

Essential Qualifications:

Educated to National 5 level or equivalent, including strong passes in Mathematics and English

Competencies:

Your strengths:

Flexibility

Demonstrates willingness to change ideas or perceptions based on current information or contrary evidence.
Is open to new ideas and listens to other people’s points of view.
Responds effectively to changing circumstances.
Adjusts tasks and priorities when necessary.

Teamwork

Is friendly, approachable, and cooperative.
Helps when seeing others being overwhelmed with work or unable to solve a problem.
Shares knowledge, ideas, and concerns with other members of the team and across a wider organisational network.
Respects cultural differences and differences in opinions.

Customer service

Treats all clients with respect and cultural awareness.
Accepts responsibility for mistakes, apologises, and makes suitable and timely amendments.
Takes pride in delivering the highest level of customer service.

Organisational skills

Ensures a clear understanding of the desired result, if unsure, asks for clarification.
Can work independently and prioritise their workload.

Communication

Present and discuss views effectively, through formal, informal, written and spoken communication, adjusting style to suit the audience.
Actively listens to co-workers and customers to gain a better understanding of their concerns and needs.

Attention to detail

Performs tasks accurately and thoroughly; double-checks the accuracy of work and adjusts ensure client expectations are met and exceeded.
Maintains properly equipped work area.

Problem solving

Acknowledges when does not know something and takes steps to find out.
Can recognise potential problems and report issues to their manager.

Continuous improvement

Constantly seeks ways to improve processes, products, or services.
Seeks out/engages in continuous learning opportunities that develop self and expands organisational intellectual capital.
Uses feedback from co-workers and clients to continuously improve service.

What Grant Westfield will offer you:

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.

Discretionary annual bonus scheme.
33 days annual leave (includes public holidays), with the opportunity to purchase additional days.
Flexi hours – with a 3’oclock finish on a Friday!
Healthcare cash plan.
Bike to work scheme.
On-site parking.
Staff discount.
Sharesave – an opportunity to purchase company shares.

Apply Now

Refine Your Search

client advisor jobs in granton, edh

Customer Service Advisor - August

Customer Service Advisor

Engagement Consultant (Scotland)

Consulting Associate

Renewable Energy Development Advisor - Associate

Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh

Customer Service Brokerage Support

Fraud Advisor

Implementation Project Coordinator - UK

Client Care Advisor (Saturdays)

HR Consultant

Occupational Health Advisor

Senior Account Executive - AI Software Sales & professional services

Executive Leadership Client Engagement

Health Advisor

Senior Business Travel Consultant - Spanish speaking

Investment Operations Analyst

Senior Business Travel Consultant - French Speaking - Remote

Talent Development Specialist

Associate Director - Fire & Life Safety

I want to receive the latest job alerts for client advisor in granton, edh

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