Banking advisor Work, Jobs in Grays, Ess (with Salaries)

Senior Customer Service Advisor
Barclays —Grays
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
8d
Associate, Digital Banking - Small Business
Curinos Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Ealing Branch
A01 Santander UK plc —London
- £27,138 a year
- Full-time
- Cash handling
- Banking
8h
Customer Experience Advisor | S1 | Retail Banking | Ealing
A01 Santander UK plc —London
- From £27,138 a year
- Full-time
- Cash handling
- Banking
1d
Customer Experience Advisor | S1 | Retail Banking | Sittingbourne
A01 Santander UK plc —Sittingbourne
- From £25,000 a year
- Full-time
- Cash handling
- Banking
8h
Student Experience Officer
KP UK —London
- £28,860 - £33,032 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
2d
Banking Summer Internship Programme 2027 London
Barclays —London
- Internship
7d
Customer Experience Advisor | S1 | Retail Banking | Harlesden & Cricklewood Twin Location
A01 Santander UK plc —London
- From £28,800 a year
- Part-time
- Travel
- Cash handling
- Banking
8h
Senior Pre-Sales Consultant
Suade —London
- £80,000 - £110,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Customer Experience Advisor | S1 | Retail Banking |Bromley MS Branch |
A01 Santander UK plc —Bromley
- From £27,138 a year
- Full-time
- Cash handling
- Banking
1d
2027 | EMEA | London | Investment Banking, Classic | Summer Analyst
Goldman Sachs —London
- Seasonal
- Internship
13d
Capital Markets Summer Internship Programme 2027 London
Barclays —London
- Business development
- Internship
7d
Enterprise Account Executive - Energy & Utilities
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Business development
- Bachelor's degree
- AI
- Flexible schedule
Wealth Management-London-Associate-Business Development Professional
Goldman Sachs —London
- Full-time
- Business development
- Bachelor's degree
- Organisational skills
- Employee assistance programme
Senior Sales Representative
Kinetix Trading Solutions Inc —London
- Full-time
- Remote
- Banking
Quick apply
Global Investment Banking 2027 Summer Analyst - London
Bank of America —London
- English
- Master's degree
- Bachelor's degree
Client Partner (New Business) – Banking & Financial Markets
CGI —London
- Full-time
- Business development
- Banking
- Negotiation
Quick apply
Client Management Executive - Enterprise Banking & FinTech
Curinos Inc —London
- Full-time
- Remote
- Mentoring
- Banking
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
London - 2027 Summer Internship - M&A - Global Banking
BNP Paribas —London
- Full-time
- English
- Internship
10d
London - 2027 Summer Internship - Capital Markets -Global Banking
BNP Paribas —London
- Full-time
- English
- Internship
- Analytics
10d

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banking advisor jobs near grays, ess

Senior Customer Service Advisor

Barclays -
Grays

Apply Now

Job details

Permanent
£27,700 a year
8 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer support
Customer interaction
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000126514

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Grays.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

banking advisor jobs in grays, ess

Senior Customer Service Advisor

Associate, Digital Banking - Small Business

Customer Experience Advisor | S1 | Retail Banking | Ealing Branch

Customer Experience Advisor | S1 | Retail Banking | Ealing

Customer Experience Advisor | S1 | Retail Banking | Sittingbourne

Student Experience Officer

Banking Summer Internship Programme 2027 London

Customer Experience Advisor | S1 | Retail Banking | Harlesden & Cricklewood Twin Location

Senior Pre-Sales Consultant

Customer Experience Advisor | S1 | Retail Banking |Bromley MS Branch |

2027 | EMEA | London | Investment Banking, Classic | Summer Analyst

Capital Markets Summer Internship Programme 2027 London

Enterprise Account Executive - Energy & Utilities

Wealth Management-London-Associate-Business Development Professional

Senior Sales Representative

Global Investment Banking 2027 Summer Analyst - London

Client Partner (New Business) – Banking & Financial Markets

Client Management Executive - Enterprise Banking & FinTech

London - 2027 Summer Internship - M&A - Global Banking

London - 2027 Summer Internship - Capital Markets -Global Banking

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