Director, cabin server training academy, eu Work, Jobs in Guildford, Eng (with Salaries)

Director, Cabin Server Training Academy, EU
Flexjet Europe —Farnborough
- Weekend availability
- Organisational skills
- Flexible schedule
Quick apply
Storytelling Director
Larian Studios —Guildford
- Full-time
- Team management
- Mentoring
14d
Graduate Management Trainee - Guildford / Woking
Enterprise Mobility —Guildford
- Full-time
- Customer service
- Bachelor's degree
- Team management
Public Affairs & Communications Director
AALTO —Farnborough
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Director, Spa & Wellness
Four Seasons —Hook
- Full-time
- Hotel
- Organisational skills
- Training & development
12d
Ramp Agent
Dnata UK —Gatwick Airport
- Full-time
- Customer service
- English
- Communication skills
4d
Red Label Training Academy Coordinator
Flexjet Europe —Farnborough
- Full-time
- Travel
- Communication skills
Quick apply
Director of Inclusion and Wellbeing
East Surrey College —Redhill
- £66,864.80 a year
- 8 hour shift
- Management
- No degree
- Leadership
- Free parking
13d
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Acquisitions Director
Envisage Dental UK —Basingstoke
- Full-time
- Remote
- Salesforce
- Microsoft Office
- Travel
Quick apply
6d
Associate Director, People Operations (Europe)
Ergomed —Guildford
- Full-time
- Hybrid work
- English
- Human resources
- Training & development
Quick apply
Community Payback Supervisor - Guildford, Surrey - Including weekends (KSS) Offer in a Day
HM Prison & Probation Service —Guildford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
8d
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Farnborough
- Doctoral degree
- Master's degree
- Bachelor's degree
Head of Growth
ramsac —Guildford
- Hybrid work
- Business development
- Mentoring
- AI
Quick apply
12d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Head of Equality, Diversity & Inclusion
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
6d
Brand Marketing Director, UK & Ireland
LEGO —Slough
- Communication skills
- Annual leave
- Employee discount
16h
Race Director
Daytona Motorsport —Esher
- £11.25 - £14.75 an hour
- Weekend availability
- Customer service
- Computer literacy
- Public speaking
Quick apply
6d
Study Director
MedPharm —Guildford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Quick apply

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Director, Cabin Server Training Academy, EU

Flexjet Europe -
Farnborough

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Organisational skills

Full job description

POSITION SUMMARY

The Director, Cabin Server Training Academy, EU is responsible for designing, leading, and scaling a premium training and experience program focused on brand education, customer engagement, and service excellence. This role ensures that all participants, gain deep knowledge of Flexjet in-flight service, products, and customer experience standards while driving measurable business impact.

DUTIES & RESPONSIBILITIES

1. Academy Strategy & Leadership

Develop and implement the Red Label Academy vision, strategy, and roadmap aligned with brand and business objectives
Position the Academy as a center of excellence for product, service, and storytelling
Continuously evolve the curriculum to reflect trends, innovation, and brand priorities

2. Training Program Development

Design and deliver engaging learning programs (in-person, virtual)
Create structured learning pathways for Cabin Servers and other employees where needed
Develop training materials including presentations, toolkits, and digital content
Ensure consistency and high-quality delivery across all sessions

3. Stakeholder Management

Collaborate with internal teams such as Trainers, Marketing, Sales, and HR
Partner with external trainers and industry experts where needed
Act as a key ambassador of the Red Label Academy internally and externally

4. Experience & Engagement

Deliver immersive and memorable training experiences that reinforce brand values
Integrate storytelling, product demonstrations, and experiential learning techniques
Foster a community of brand advocates through Academy programs

5. Performance & Impact Measurement

Define KPIs and metrics to evaluate training effectiveness and ROI
Track learner progress, engagement, and performance outcomes
Use insights and feedback to continuously improve programs

6. Operations & Program Management

Manage Academy calendar, budgets, and logistics
Ensure smooth execution of training sessions and events
Oversee digital learning platforms and tools

7. Talent & Hiring Support

Support recruitment and hiring initiatives by participating in hiring events, assessment days, and open days
Represent the Red Label Academy and culture to prospective candidates
Deliver training or onboarding sessions for newly hired employees where required
Collaborate with HR to ensure alignment between hiring profiles and Academy standards

EDUCATION & EXPERIENCE

10 years or more in leading and managing high number of employees required
10 years or more in high end hospitality, retail, or premium consumer goods
Strong experience in training, learning & development, or brand education
Proven experience managing training programs or academies, mandatory
Experience in customer experience or brand activation is required
Familiarity with core job competencies including, but not limited to SOPs, Cabin Server training documents, and other resource documents.
Able to work in a fast-paced, team-oriented environment

REQUIRED SKILLS & QUALIFICATIONS

Exhibit strong presentation and facilitation skills
Excellent communication and storytelling abilities
Strategic thinking with hands-on execution capability
Project management and organizational skills
Ability to influence and collaborate across multiple stakeholders with knowledge of how to motivate and train different learning styles
Passion for brand building and customer experience
Driven, proactive, and results-oriented
Proficiency with various training platforms in addition to MS Office Suite
Must be results oriented and able to obtain a high level of familiarity quickly
Strong personal and work ethics along with a high level of integrity
Must possess the legal ability to work in the United Kingdom

PHYSICAL REQUIREMENTS

Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) along with various office equipment
Physical demands may include walking, carrying, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, or pulling up to 12 kg

HOURS

Flexible schedule based on business needs. This role may require work during evenings, weekends, and at off-site locations as necessary to support business operations and events.

Quick apply

Refine Your Search

director, cabin server training academy, eu jobs in guildford, eng

Director, Cabin Server Training Academy, EU

Storytelling Director

Graduate Management Trainee - Guildford / Woking

Public Affairs & Communications Director

Director, Spa & Wellness

Ramp Agent

Red Label Training Academy Coordinator

Director of Inclusion and Wellbeing

Head of Training

Event Director

Acquisitions Director

Associate Director, People Operations (Europe)

Community Payback Supervisor - Guildford, Surrey - Including weekends (KSS) Offer in a Day

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

Head of Growth

Head of Communications and Engagement

Head of Equality, Diversity & Inclusion

Brand Marketing Director, UK & Ireland

Race Director

Study Director

I want to receive the latest job alerts for director, cabin server training academy, eu in guildford, eng

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