The Function & Team
The Digital and Technology team's purpose is to provide cutting-edge digital solutions that are safe and reliable whilst improving efficiency and reducing potential risks for everyone at Triple Point.
The Digital Transformation team looks after our core systems, the integration between them, and all aspects of data, from the data warehouse to reporting that provides clear insight into trends. It automates manual business processes, adopts emerging technology such as Gen/Adaptive AI tooling to make TP and our TP'ers more efficient. It also manages our outsourced Salesforce developers and quality assurance specialists to ensure delivery quality and pace.
The role
As our Salesforce Portal Owner / Developer you own the end-to-end client digital journey - the investor and adviser portals and the experiences behind them. You are hands-on in Experience Cloud, building the components and complex financial calculations that power onboarding, illustrations, applications and servicing, and you continually improve the platform.
This is a high-trust role: the portals hold significant client and investor personal and financial data in a highly regulated, high-risk part of the business, and you are their day-to-day data owner. It blends Salesforce development, product ownership, UX design and a rigorous risk-and-compliance discipline. During the transformation you steer the partner-delivered rebuild; day to day you own and evolve the live client experience, and remain its in-house owner long after the programme completes.