Accounts receivable occupations Work, Jobs in Hainault, Gtl (with Salaries)

Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
2d
Billing Administrator Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,271 - £30,985 a year
- Full-time
- Analysis skills
- QuickBooks
- Financial services
- Free parking
- Store discount
Quick apply
Credit Controller
Wrapology Internationa —London
- £24,420.00 - £41,107.27 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Free parking
Quick apply
Part-Time Accounts Receivable Clerk
Direct Wholesale Foods Ltd. —London
- From £12.75 an hour
- Part-time
- Microsoft Excel
- QuickBooks
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Ilford
- £2,346 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Finance Support Officer – Adults Income Recovery - Fixed Term 1 year (Redeployees)
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
8d
Accounts Receivable Clerk
Solar Tackle Limited —London
- £13 - £15 a day
- Part-time
- Microsoft Excel
- ERP systems
- Organisational skills
- Free parking
Quick apply
Credit Controller / Reporting Analyst
Brown & Brown Europe —Bromley
- Full-time
- Hybrid work
- IT
- In-person
- Communication skills
- Free parking
- Employee stock purchase plan
Quick apply
11d
London - Credit Controller
Itsu —London
- Full-time
- Hybrid work
- Microsoft Excel
- School
- Work from home
- Employee discount
Billings & Collections Analyst
King & Spalding —London
- Full-time
- Project management
- Communication skills
- Employee assistance programme
- Gym membership
Revenues Officer
Chelmsford City Council —Chelmsford
- £30,045 - £32,604 a year
- Full-time
- Hybrid work
- IT
14d
Council Tax Arrears and Corporate Debt Recovery Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Call to connect
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
3d
Accounts Receivable Specialist
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Microsoft Excel
- ERP systems
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Accounts Receivable Specialist - FULLTIME PERM
Paul Rhodes Bakery —London
- Full-time
- Microsoft Excel
- Bakery
- Communication skills
Quick apply
IMMEDIATE START - Accounts Assistant
J W Suckling Transport Ltd —Basildon
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Free parking
- Employee assistance programme
Quick apply
10d
Senior Credit Controller, Finance - London
CoStar Group —London
- Full-time
- Spanish
- Microsoft Excel
- Oracle
- Annual leave
7d
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
4d
Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply

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accounts receivable occupations jobs near hainault, gtl

Collections Agent

Mr Lender -
Loughton

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
Health & wellbeing programme
On-site gym
Annual leave
Discounted or free food
Company pension
Company events
Referral programme
On-site parking

Qualifications

Accounts payable
Customer service
GCSE
Data entry
Financial services
Phone etiquette
Telemarketing
Communication skills
Marketing

Full job description

Job Title: Collections Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Collections Agent role is to focus on outbound calling of customers who are in arrears and treating them with forbearance and due consideration.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities:

Proactively communicating with customers (via telephone, LiveChat, email and SMS), who have failed to meet one or more of their agreed installment payments when they fall due and assessing each customer’s individual circumstances, on a case-by-case basis, to ensure that appropriate forbearance and due consideration is given, and good outcomes are achieved.
Ensuring that before contacting a customer, all customer account records and notes are reviewed thoroughly to fully understand the customer’s situation and needs (including any preferred communication channels).
Recognising when information about a customer’s needs is relevant to future interactions and making a record of it on their account.
Communicating with and completing all actions for a customer, in a timely manner and required time frames, to help ensure the customer is put in a position where they can make effective decisions, on an informed basis, to help achieve good outcomes and customer experience.
Ensuring that where repayment plans are offered as a form of forbearance, the customers’ needs are taken into consideration and the repayment plan is affordable and sustainable for the customer.
Signposting customers to free debt support advice and money guidance and advising them of the potential benefits of accessing this and the different range of delivery channels available.
Identifying signs and triggers which could indicate the customer is vulnerable and ensure that relevant procedures are followed in supporting these customers (for example, where necessary referral to the Specialist Customer Support Team) so that customers who have characteristics of vulnerability, are not disadvantaged
Ensuring that all communications with customers are clear and easy to understand and adapted to meet the customer’s information needs, to equip them to make decisions that are effective and properly informed.
Tailoring communications, in line with our vulnerability and reasonable adjustment policies, procedures and processes, to consider the characteristics of the customers intended to receive the communication.
Sharing ideas and feedback with your line manager where, through your day-to-day experience with customers, you identify that improvements can be made to the customer journey and/or customer outcomes.
Supporting colleagues and the wider department to ensure department aims are achieved.
Work towards achieving daily and monthly targets both individually and as a team.
Ensuring that you adhere to the FCA Conduct Rules and all relevant policies and procedures (and accompanying processes), which include (but are not limited to):
Forbearance Policy and Procedure,
Vulnerability Policy and Procedure
Customers in Financial Difficulty Policy and Procedure
Data Protection Policy and Procedure
Acceptable Usage Policy
Data Retention, Archiving and Destruction Policy
PCI DSS Procedure; and
Security and Password Policy.

This is a summary of the role and you are expected to undertake additional ad-hoc duties as and when necessary to fulfil the needs of the business.

Experience and attributes (Essential):

Commitment to perform to high standards and:

act with integrity;
act with due care, skill and diligence;
being open and cooperative with the FCA and other regulators; the PRA and other regulators;
pay due regard to the interests of customers and treating them fairly; and
act to deliver good outcomes for customers

Understand the requirements of Principle 12 (Consumer Duty), specifically relating to:

PDL’s products and services meeting the needs of its target market including any vulnerable consumers to ensure good customers outcomes in regard to:
affordability,
sustainability,
appropriate marketing,
sound customer understanding (across the customer base); and
high levels of customer support.

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Discounted or free food
Free parking
Health & wellbeing programme
On-site gym
On-site parking
Referral programme

Education:

GCSE or equivalent (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

accounts receivable occupations jobs in hainault, gtl

Collections Agent

Billing Administrator Brentwood

Credit Controller

Part-Time Accounts Receivable Clerk

Customer Service Live Chat Agent

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Finance Support Officer – Adults Income Recovery - Fixed Term 1 year (Redeployees)

Accounts Receivable Clerk

Credit Controller / Reporting Analyst

London - Credit Controller

Billings & Collections Analyst

Revenues Officer

Council Tax Arrears and Corporate Debt Recovery Officer

Accounts Receivable Specialist

Collections Specialist

Accounts Receivable Specialist - FULLTIME PERM

IMMEDIATE START - Accounts Assistant

Senior Credit Controller, Finance - London

Customer Accounts Coordinator

Collections Agent

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