Business services supervisor Work, Jobs in Halstead, Ken (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
22h
Guest Experience Executive
JETEX —Biggin Hill
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- Cleaning
- Life insurance
- Referral programme
Quick apply
4d
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Sales Assistant
Footasylum —Bromley
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
11d
Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
Site Operative
SafeSite Security Solutions —Dartford
- £12.75 - £14.00 an hour
- Full-time
- Maths
- Driving
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- Management
- Customer service
- English
- Annual leave
Resident Services & Scheduling Coordinator
NSM Services Limited —South Ockendon
- £32,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Contracts
- Free parking
- Annual leave
Quick apply
2d
Property Services Planner/Scheduler
The Riverside Group —Dartford
- £32,814.98 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
11d
Field Service Manager
Stannah —Orpington
- Full-time
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Facilities Manager
OCS Group —London
- Remote
- Computer literacy
- English
- Team management
Quick apply
3d
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Salesforce
Visual Supervisor - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
Music Central Assistant
WME Group —London
- Full-time
- Research
- Microsoft Office
- Communication skills
11d
Supervisor - 20 Hours
Bestway Group —Oxted
- Part-time
- Customer service
- Training & development
- Communication skills
Quick apply
Executive Assistant to the CEO
Withersworldwide —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
Finance Assistant
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Showroom Sales Manager
Bathroom Showroom —Sevenoaks
- Full-time
- Sales
- Business development
- Annual leave
- Employee assistance programme
Service Delivery Team Leader
Inmaa Business Services UK Ltd. —London
- £2,650 - £3,500 a month
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Public Law Paralegals – City of London
Duncan Lewis —London
- £23,150 a year
- Analysis skills
- Organisational skills
- Communication skills

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business services supervisor jobs near halstead, ken

Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
22 hours ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business services supervisor jobs in halstead, ken

Service Delivery Administrator

Guest Experience Executive

Assistant Store Manager - Orpington

Sales Assistant

Customer Service Supervisor

Site Operative

Human Resource Business Partner - Generalist

Resident Services & Scheduling Coordinator

Property Services Planner/Scheduler

Field Service Manager

Facilities Manager

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

Visual Supervisor - New Store Opening - Sevenoaks

Music Central Assistant

Supervisor - 20 Hours

Executive Assistant to the CEO

Finance Assistant

Showroom Sales Manager

Service Delivery Team Leader

Public Law Paralegals – City of London

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