Director of customer service Work, Jobs in Hanham, Bst (with Salaries)

Regional Performance Director
Huws Gray —Bristol
- Full-time
- Management
- Customer service
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
2d
Regional Performance Director
Huws Gray Group —Bristol
- Management
- Customer service
- Continuous improvement
- Annual leave
- Employee discount
2d
Head of Customer Experience
Healix —Bristol
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Operations Director – Pet Drugs Online
IVC —Bristol
- Hybrid work
- Marketing
- Master's degree
- Continuous improvement
Head of Logistics - Pet Drugs Online
IVC —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
Head of CRM
Vivobarefoot —Bristol
- Hybrid work
- CRM software
- Analytics
Client Services Director - Public Sector
Torchbox —Bristol
- £70,000 - £90,000 a year
- Full-time
- Business development
- Health & wellbeing programme
Quick apply
14d
Head of PMO
Indigo Telecom Group —Magor
- Management
- PMP
- Project management
2d
Head of Design
Good Energy —Chippenham
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
7d
Head of PMO
IndigoTG —Magor
- Management
- PMP
- Project management
2d
Head of Digital ( 12 Month Fixed Term Contract)
Vivobarefoot —Bristol
- Hybrid work
- Computer Science
- Engineering
- Team management
8d

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Regional Performance Director

Huws Gray -
Bristol

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Cost management
Succession planning
Customer relationship building
Management
Customer service
Cost control
Performance management
Continuous improvement
Partnership building
Customer relationship management
Training & development
Team motivation leadership

Full job description

Annual salary: £Competitive + Bonus + Car

Regional Performance Director – Huws Gray (South West) - Inspire Teams. Drive Growth. Build What Matters

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

The Regional Performance Director work as one connected, high-performing region. They lead with a focus on delivering great results, creating excellent customer experiences, and building strong partnerships across Core, Hire, Partnering, Showrooms, and External Sales. By bringing teams together, developing people, and maintaining brand standards, they make sure every branch is set up for success.

What you'll be doing:

Deliver regional targets through strong performance and continuous improvement.
Own costs and promote accountability across the region.
Lead a safe, compliant environment for colleagues and customers.
Partner with the Regional Leadership Team to deliver business plans.
Build strong relationships and a positive, high-performing culture.
Ensure company standards, policies, and processes are followed.
Grow and strengthen customer relationships across the region.
Use market and competitor insight to drive performance.
Support growth opportunities across Partnering, Hire, and Showrooms.
Resolve customer issues and improve future experiences.
Drive performance, development, and accountability.
Reduce agency reliance by growing employed driver numbers.
Identify, develop, and retain future talent.
Work collaboratively to deliver business initiatives.
Champion colleague engagement and team success.

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind - and there’s no judgment in asking.

What you’ll bring:

We're looking for someone with a strong track record of leading multiple sites in a fast-paced, customer-focused environment. You'll be commercially minded, confident managing budgets, costs and performance, and able to use data and insight to make great decisions. Just as importantly, you'll be passionate about developing people, building high-performing teams, and creating strong customer relationships. You'll thrive in a dynamic environment, balancing priorities, driving business initiatives, maintaining operational and safety standards, and spotting opportunities to strengthen regional performance and future talent.

What’s in it for you:

We believe great work should be recognised and rewarded. Here’s what you can expect:

A strong annual leave allowance, alongside your bank holidays
Company car
Company bonus scheme, based on performance
Contributory pension and life assurance
Private healthcare
Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

INDOTH

Quick apply

Refine Your Search

director of customer service jobs in hanham, bst

Regional Performance Director

Regional Performance Director

Head of Customer Experience

Operations Director – Pet Drugs Online

Head of Logistics - Pet Drugs Online

Head of CRM

Client Services Director - Public Sector

Head of PMO

Head of Design

Head of PMO

Head of Digital ( 12 Month Fixed Term Contract)

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