Engagement director Work, Jobs in Hardham, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Global Director of Partnerships
Linnworks —Chichester
- Remote
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
11d
SAP Engagement Director
Capgemini —Worthing
- Hybrid work
- Business development
- Agile
- Leadership
Learning & Participation Manager
Petworth Festival —Petworth
- £32,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Recruiting
- Work from home
Quick apply
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Associate Director, People Operations (Europe)
Ergomed —Guildford
- Full-time
- Hybrid work
- English
- Human resources
- Training & development
Quick apply
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Creative Director
Ancient + Brave —Lewes
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
E-commerce & Office Administration Assistant
Hardham Ltd —Hardham
- From £14 an hour
- Part-time
- Computer literacy
- Administrative experience
- Quality control
- Free parking
- Flexible schedule
Quick apply
1d
Associate Director - Regulatory
Estee Lauder —Petersfield
- Windows
- Analysis skills
- Project management
Centre Director
Bayswater Education —Brighton and Hove
- Full-time
- Sales
- Customer service
- Business development
Quick apply
7d
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
Strategic Network Advisor - Director
Information Services Group —Guildford
- Full-time
- Remote
- Master's degree
- Business development
- Presentation skills
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
10d
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
7h
Personal Assistant
Gatwick Airport Limited —Gatwick Airport
- From £41,492 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
8d
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Independent Chair, SEND and AP Partnership Board
Brighton & Hove City Council —Hove
- £600 a day

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

engagement director jobs in hardham, wsx

Sr.Dir,Patient Experience

Global Director of Partnerships

Director of Marketing

SAP Engagement Director

Learning & Participation Manager

Head of Communications and Engagement

Associate Director, People Operations (Europe)

Event Director

Creative Director

Operations / Service Director

E-commerce & Office Administration Assistant

Associate Director - Regulatory

Centre Director

Global Medical Communications Director

Strategic Network Advisor - Director

Dual Site General Manager

Nespresso Corporate & Internal Communication Manager UK&I

Personal Assistant

Senior Director of Service Delivery

Independent Chair, SEND and AP Partnership Board

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