Management trainee Work, Jobs in Hardham, Wsx (with Salaries)

IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Accounts Trainee
Lewis Brownlee (Chichester) Ltd —Chichester
- £25,000 - £30,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Actuarial Trainee
Unum Group —Dorking
- Full-time
- Hybrid work
- Maths
- Communication skills
- Analytics
- Free parking
3d
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Graduate Management Trainee - Chichester / Bognor Regis
Enterprise Mobility —Chichester
- Full-time
- Customer service
- Bachelor's degree
- Team management
Trainee Dispenser
Boots —Storrington
- £13.12 - £15.10 an hour
- Full-time
- No experience needed
- Employee assistance programme
- Employee discount
Trainee Site Technician
ACS Testing Ltd —Billingshurst
- From £28,571 a year
- Overtime
- Computer literacy
- Data entry
- In-person
- Free parking
- Referral programme
Quick apply
10d
Trainee Account Executive (HF1353743111)
Flourish —Guildford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Trainee Operative (Traffic Management)
VolkerWessels —Chichester
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
3d
Trainee Account Executive (HF1353742)
Flourish —Elstead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Car Sales Executive / Trainee Car Sales Executive
Richmond Motor Group —Portsmouth
- Up to £60,000 a year
- Full-time
- Customer service
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
7d
Trainee Shop Manager
Farmfoods —Littlehampton
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
11d
Trainee Account Executive (HF13537435)
Flourish —Farnham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Trainee Solicitor
Dienn's Law Solicitors —Horsham
- £24,320 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
15h
Highways Operative
M Group —Petersfield
- Overtime
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Apprentice Pre-Registration Trainee Pharmacy Technician (PTPT)
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Communication skills
8d
Deputy Customer Experience Manager
ATG Entertainment Limited —Brighton
- £29,200 a year
- Weekend availability
- Bar
- Supervising experience
- Training & development
9d
Customer Liaison Lead
M Group —Brighton
- £45,000 - £55,000 a year
- Continuous improvement
- Team management
- Training & development
- Annual leave
- Employee assistance programme
10d
Trainee Bus Driver
Stagecoach —Worthing
- £12.92 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
2d
Operations Manager
M Group —Crawley
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme

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IT Support - Trainee

ramsac
Guildford

Quick apply

Job details

£26,000 - £27,000 a year

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Incident queue management
Mentoring junior staff
Ticket management
Microsoft Office Suite
Microsoft Office
Mentoring
Technical support incident logging
Customer support
Customer interaction
Microsoft Azure
Active Directory
Remote diagnostics
Help desk

Full job description

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made them feel silly for calling in the first place! The feeling you leave the client with after your call, will often form that clients whole opinion of our firm. To our clients, you are ramsac!

Wow, that’s refreshing!

Clients tell us it’s our personable, proactive approach that really makes a difference.

On a day to day basis you will:

Help our clients with any tech question they need to raise, by phone, portal or email.
Deal with a wide variety of users with varying levels of technical knowledge.
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails.
Escalate issues quickly when appropriate.
Liaise with third parties and log tickets for vendor support and warranty claims.
Research issues for which you don’t have an immediate answer.
Adhere to average daily ticket closure targets.
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target.
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return.
Manage changes in a way that minimises risks to the client’s ability to operate.
Act as a ‘Champion’ within the team for designated clients, reviewing our documentation and being a point of knowledge.
Maximise efficiency and speed of service by utilising our automation tools as appropriate.

About You

Inspire us!

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What’s really important to us:

The ability to be self-motivated and highly organised.
A genuine interest in IT and a desire to build your career.
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user.
Experience of providing great customer service.
The ability to remain calm and to make clients feel that they are the most important person on the planet!
Able to mentor less experienced colleagues as necessary.
Can do attitude in assisting your peers with any questions or challenges they may encounter.

In return, we promise

We are absolutely focussed on providing great IT careers! We have a 5 Glassdoor rating, an ‘outstanding’ rating in the UK Best Companies employee engagement survey, and we were recently named Surrey’s Employer of the Year. We promise on the job learning, industry accredited qualifications and a proven career development path to ensure you continue to grow and develop.

The icing on the cake

Experience within Office 365 and Azure through use of the MS Partner Portal
Knowledge of the MS Office Suite
Knowledge of Active Directory
Experience managing on-premise Servers using remote management tools
Knowledge or experience offering advice on security best practice to end user

Quick apply

Refine Your Search

management trainee jobs in hardham, wsx

IT Support - Trainee

Accounts Trainee

Actuarial Trainee

Trainee Property Manager

Graduate Management Trainee - Chichester / Bognor Regis

Trainee Dispenser

Trainee Site Technician

Trainee Account Executive (HF1353743111)

Trainee Operative (Traffic Management)

Trainee Account Executive (HF1353742)

Car Sales Executive / Trainee Car Sales Executive

Trainee Shop Manager

Trainee Account Executive (HF13537435)

Trainee Solicitor

Highways Operative

Apprentice Pre-Registration Trainee Pharmacy Technician (PTPT)

Deputy Customer Experience Manager

Customer Liaison Lead

Trainee Bus Driver

Operations Manager

I want to receive the latest job alerts for management trainee in hardham, wsx

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