Customer solutions specialist Work, Jobs in Harefield, Gtl (with Salaries)

Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Sales
- Customer service
- Store discount
- Work from home
Quick apply
7d
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Continuous Improvement & Innovation Specialist
PerkinElmer —Seer Green
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Watford
- Temporary
- Customer service
Customer Success Specialist
Octopus Legacy —London
- Sales
- Customer service
- Employee discount
- Life insurance
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Support and Product Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Quick apply
16h
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Sales
- Project management
- Travel
EMEA Benefits Specialist
Blackhawk Network —Hemel Hempstead
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
People Support Services & Advice Specialist
A2Dominion Group —Ealing
- £43,327 - £46,500 a year
- Monday to Friday
- Hybrid work
- Human resources
- AI
- Communication skills
- Employee discount
7d
People Solutions Specialist - Europe/IMEA
Brown-Forman —London
- Customer service
- English
- Human resources
13h
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
8d
B2B Experience Specialist
Partner Retail Services —London
- £30,784 - £35,000 a year
- Full-time
- Employee discount
Quick apply

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customer solutions specialist jobs near harefield, gtl

Technical Customer Service Advisor

ArtiCAD Ltd
Watford

Quick apply

Job details

Full-time
£19,000 - £23,300 a year
7 days ago

Benefits

Store discount
Private dental insurance
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Software troubleshooting
Sales
Customer service
Sales administration
English
Technical support
Bachelor's degree
IT support
A Level

Full job description

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home.

We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you're enthusiastic, eager to learn, and thrive in a team environment, this could be the perfect next step for your career.

The Role: Customer Success Specialist

You’ll join our Customer Success Team, acting as a frontline ambassador for ArtiCAD users across the UK. From answering customer queries to delivering personalised software training, you’ll help ensure every customer gets the very best from our technology.

No software experience? No problem! We're looking for someone with a genuine interest in tech, a proactive attitude, and outstanding customer service skills—we’ll teach you the rest.

What You'll Be Doing

Process inbound enquiries from customers and suppliers via telephone, email and other communication channels, including using the relevant CRM systems accurately and with precision.
Provide first-line and second-line technical support to users of ArtiCAD software and other products within the Group portfolio, helping to identify and resolve common issues.
Deliver one-to-one online customer training on ArtiCAD software and other relevant Group products (when up-skilled to do so)
Perform sales and office administration duties, including updating customer records and confirming training bookings.
Use ArtiCAD design software daily, developing and maintaining expert product knowledge.
Contact customers periodically to assess satisfaction, answer queries and conduct courtesy calls.
Test new software releases, updates and enhancements, reporting findings to the Development Team and updating the bug tracker or relevant systems as required.
Assist the wider ArtiCAD Group teams with customer queries and support requirements.
Assist the Customer Success Manager in evaluating and improving Customer Success activities, services and processes.
Provide support and online training across the wider ArtiCAD Group product portfolio, ensuring customers receive a consistent and high-quality experience.
Support Online customers by: Setting up and configuring products following server migrations, maintenance or recovery activities, and downloading and installing catalogues on behalf of customers where required.
Downloading and applying product software updates upon customer request.
Maintain accurate records of customer interactions, training activities and support cases.

What We're Looking For

A confident and friendly communicator (verbal, written, and online)
Previous experience in customer service (desirable)
Passion for tech, design, or the KBB (kitchen, bedroom, bathroom) industry
Ability to thrive in a fast-paced, team-oriented environment
Strong academic background (A-level or equivalent)
Ambitious, adaptable, and eager to learn

What It’s Like to Work at ArtiCAD

We’re collaborative and inclusive – you’ll always feel part of the team
We care about community, regularly supporting charity initiatives and work experience schemes
We champion innovation and bold ideas – your voice matters here
We're committed to delivering an exceptional customer journey
We encourage every team member to strive for their best self

Job Type: Full-time

Pay: £19,000.00-£23,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work from home

Ability to commute/relocate:

Watford WD18: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Watford WD18

Quick apply

Refine Your Search

customer solutions specialist jobs in harefield, gtl

Technical Customer Service Advisor

Customer Care Specialist

Remote Support Desk Operative

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Customer Onboarding Specialist

Continuous Improvement & Innovation Specialist

Customer Success Specialist

Zara Operations Store Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Success Specialist

Client Engagement Manager

Customer Support and Product Specialist

Customer Operations Specialist

Customer Experience Specialist

Customer Marketing Specialist

EMEA Benefits Specialist

People Support Services & Advice Specialist

People Solutions Specialist - Europe/IMEA

Constant Climate Executive UKIE

B2B Experience Specialist

I want to receive the latest job alerts for customer solutions specialist in harefield, gtl

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