Help desk analyst Work, Jobs in Harlesden, Gtl (with Salaries)

Metering Analyst
Elexon —London
- £61,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
6d
Technology Service Desk Analyst
Mountain Warehouse —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
Quick apply
2d
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
6d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
8d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
End User Services Analyst
The Law Society —Chancery Lane Station
- £28,090 - £31,000 a year
- In-person
- Communication skills
14d
Trading Data & AI Analyst
Janus Henderson —London
- Hybrid work
- Azure
- Master's degree
- SQL
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
2nd Line Service Desk Analyst
Hill Dickinson LLP —London
- Full-time
- Customer service
- Microsoft Office
- IT
2h
Apprentice IT Service Desk Analyst 1st Line
Restore PLC —Rainham
- £25,000 a year
- Customer service
- Microsoft Office
- Computer networking
- Annual leave
- Employee assistance programme
9d
Asset Backed Securities Analyst
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Master's degree
- SQL
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
Cyber Security Analyst
WGSN —London
- Hybrid work
- AWS
- IT
- In-person
- Employee assistance programme
Quick apply
TechHub Support Analyst
Ofcom —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
3d
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply

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help desk analyst jobs near harlesden, gtl

Metering Analyst

Elexon -
London

Apply Now

Job details

£61,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
SQL
Analysis skills
Organisational skills
Contracts
Time management

Full job description

We’re looking for an EMRS Metering Analyst to join the Settlement Services team at Elexon on a permanent basis.

In this role, you’ll act as a Subject Matter Expert (SME) on EMR and BSC metering arrangements, supporting the accurate and timely delivery of settlement processes for the Contracts for Difference (CfD) and Capacity Market (CM) schemes. You’ll provide technical expertise, analysis, and operational support to internal teams and external stakeholders, helping ensure settlement activities are delivered accurately, efficiently, and in line with regulatory obligations.

This is a varied role combining metering operations, stakeholder engagement, industry analysis, and process improvement within a highly regulated and critical area of the GB electricity market.

What you’ll do:

Complete daily EMR metering activities to support accurate and timely settlement of Capacity Market and Contracts for Difference schemes
Process metering aggregations, meter tests, component reallocations, change requests, OCPs and SRIs
Act as a technical SME on EMR, BSC, SVA, CVA, and Asset Metering processes
Respond to and resolve customer and stakeholder queries through the Service Desk
Conduct and support site audits, ensuring findings and outcomes are communicated appropriately
Produce analysis, reports, recommendations, and presentations for internal and external stakeholders
Support the assessment and delivery of industry change and strategic initiatives
Provide advice, training, and support to market participants on regulatory and metering obligations
Support internal and external audit activities, including ISAE3402, ISO9001, and ISO27001 processes
Contribute to incident management, problem resolution, and operational improvements
Review and improve operational processes and Local Working Instructions (LWIs)
Engage with industry stakeholders to enhance confidence in EMRS services and capabilities

What you’ll bring:

Strong knowledge of EMR, Capacity Market, Contracts for Difference, and Settlement Services processes
Experience working with SVA, CVA, Asset Metering, or electricity settlement arrangements
Understanding of the roles and responsibilities of BSC Agents, EMR Parties, and associated stakeholders
Strong analytical skills with the ability to assess issues and develop practical solutions
Experience producing reports, recommendations, and stakeholder communications
Working knowledge of SQL
Strong stakeholder engagement and customer service skills
Excellent organisational and time management skills
Ability to manage multiple priorities while maintaining high levels of accuracy
Proficiency in Microsoft Excel, Word, and PowerPoint
Knowledge of the wider GB electricity market (desirable)
Experience supporting audits, compliance activities, or regulated industry processes (desirable)

What’s in it for you:

£61,000
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

help desk analyst jobs in harlesden, gtl

Metering Analyst

Systems Analyst

Technology Service Desk Analyst

Deskside Support Analyst

Service Desk Analyst

Research Analyst - Equities

2nd Line IT Support Analyst

Associate Data Analyst

Service Desk Analyst

Personal Assistant (6 month FTC)

End User Services Analyst

Trading Data & AI Analyst

Data Analyst

2nd Line Service Desk Analyst

Apprentice IT Service Desk Analyst 1st Line

Asset Backed Securities Analyst

Service Desk Analyst

Cyber Security Analyst

TechHub Support Analyst

Support Analyst

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