Senior customer service representative Work, Jobs in Harlow (with Salaries)

Business Development Representative
Idaso UK Limited —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Relocation assistance
- Referral programme
Quick apply
11d
Business Development Executive
Excelerate360 —Hitchin
- £28,000 - £32,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Service Representative
Orega —London
- £30,800 a year
- Full-time
- Microsoft Office
- In-person
- Referral programme
Quick apply
18h
Account Development Representative (ADR)
LILT —London
- £65,000 - £73,500 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
14d
Customer Success Specialist (Proptech, B2B SaaS)
Houseful —London
- Full-time
- Data analysis skills
- IT
- Time management
- Annual leave
- Referral programme
Quick apply
13d
Supervisor
Mears Group —London
- Up to £46,338.60 a year
- Monday to Friday
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee discount
5d
Senior Digital Communications Manager
Elexon —London
- £65,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
6d
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
6d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Financial services
Senior Business Development Representative
Online Lubricants Ltd —Waltham Abbey
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
20h
Branch Manager, Kids Footwear, Kurt Geiger, Harrods
Kurt Geiger —London
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
Senior Service Contract Specialist
World Wide Technology Holding, LLC —London
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
SVP, Client Delivery (EMEA)
Accommodations Plus International —London
- Full-time
- Remote
- Sales
- Marketing
- Analysis skills
Quick apply
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
19h
Sr Account Representative, Large Enterprise Commercial
paypal —London
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- No travel
- Annual leave
Sales Development Representative
F5 —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Business development
Quick apply
14d

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senior customer service representative jobs near harlow

Business Development Representative

Idaso UK Limited
Chelmsford

Quick apply

Job details

Full-time
11 days ago

Benefits

Relocation assistance
Cycle to work scheme
Company pension
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Microsoft Office
Business development
Communication skills

Full job description

Job Summary

We are seeking a proactive and results-driven Business Development Representative to join our dynamic sales team. The Business Development Representative plays a dual operational and commercial support role within IDASO. The position is responsible for coordinating survey projects from a commercial and planning perspective while supporting business development activity, tender submissions, proposal management, and client engagement.

This role acts as a key interface between Business Development, Operations, and Clients, ensuring that proposals are accurate, compliant, professionally presented, and handed over effectively to operational teams. Success in this role requires strong organisation, commercial awareness, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

The role aligns closely with IDASO’s values of Work Ethic, Customer Focus, Integrity, Communication, and Innovation.

The purpose of this role is to support revenue generation and project delivery by managing the end-to-end coordination of tenders, proposals, and survey project handovers. The role ensures that client requirements are correctly interpreted, documented, priced, and transitioned into operational delivery, while maintaining strong relationships with clients and internal teams.

1. Key Responsibilities

Business Development & Proposals

Assist UK Sales Director and wider BD Team in coordinating and managing the proposal and tender process from receipt through to submission.
Ensure all tender documentation is complete, accurate, compliant, and submitted within deadlines.
Liaise with internal stakeholders to gather technical, operational, and commercial inputs for bids.
Prepare and edit proposal documents, presentations, and supporting materials.
Maintain accurate tender, quote, and opportunity tracking using internal CRM and trackers.
Assist UK Sales Director in the research, writing, and updating of case studies and marketing content as required.

Survey Coordination

Coordinate survey project handovers from Business Development to Operations teams.
Support tender estimation and pricing input in collaboration with senior management.
Ensure survey specifications, scope, and assumptions are clearly documented.

Client & Supplier Interaction

Act as a professional point of contact for clients during pre-contract and early project stages.
Manage technical, commercial, and contractual correspondence with clients and suppliers.
Build and maintain strong relationships with existing and new professional services clients.
Identify client needs, pain points, and potential service opportunities.

Administration & Reporting

Maintain up-to-date internal records including tender trackers, project calendars, and CRM systems.
Prepare internal reports and updates for management review.
Support ad-hoc projects and requests from senior management as required.

Industry Engagement

Participate in relevant industry events, conferences, and networking opportunities.
Support IDASO’s market presence and brand positioning through professional engagement.

2.Performance Expectations / KPIs

On-time, compliant submission of tenders and proposals
Accuracy and completeness of bid documentation
Effective project handover to operations with minimal rework
Quality and professionalism of client communications
Maintenance of up-to-date CRM, tender trackers, and reports
Contribution to successful bid win rates and pipeline visibility
Performance Expectations / KPIs
On-time, compliant submission of tenders and proposals
Accuracy and completeness of bid documentation
Effective project handover to operations with minimal rework
Quality and professionalism of client communications
Maintenance of up-to-date CRM, tender trackers, and reports
Contribution to successful bid win rates and pipeline visibility

3. Required Skills & Experience

Essential

Experience in a coordination, administration, business development support, or similar role.
Strong written and verbal communication skills.
High level of organisation and ability to manage multiple deadlines.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Commercial awareness and attention to detail.
Ability to work flexibly to meet business and client needs.
Right to work in UK

Desirable

Experience in tendering, proposals, or professional services environments.
Exposure to construction, transport, engineering, or data services sectors.
Familiarity with CRM systems or internal project tracking tools.
Experience preparing presentations and client-facing documentation.

Benefits:

Company pension
Cycle to work scheme
On-site parking
Referral programme

Ability to commute/relocate:

Chelmsford CM1 3AG: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior customer service representative jobs in harlow

Business Development Representative

Business Development Executive

Customer Service Representative

Account Development Representative (ADR)

Customer Success Specialist (Proptech, B2B SaaS)

Supervisor

Senior Digital Communications Manager

Service Lead, Settlement and Insights

Senior Housing Manager

Senior Supervisor

Telesales/Call Centre Representative– Accounting/Finance

Senior Business Development Representative

Branch Manager, Kids Footwear, Kurt Geiger, Harrods

Senior Service Contract Specialist

Head of UK and MEA Treaty Claims

Facilities Operations Senior Specialist

SVP, Client Delivery (EMEA)

Business Development Representative (Part-time)

Sr Account Representative, Large Enterprise Commercial

Sales Development Representative

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