Helpdesk coordinator Work, Jobs in Harrogate (with Salaries)

Maintenance Helpdesk Coordinator
Sterling FMS Group —Harrogate
- From £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
- Free parking
Quick apply
6h
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Help Desk Operative
CBRE —Leeds
- Full-time
- Analysis skills
- Maths
- Typing
Helpdesk Advisor
CBRE —Leeds
- Part-time

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helpdesk coordinator jobs near harrogate

Maintenance Helpdesk Coordinator

Sterling FMS Group
Harrogate

Quick apply

Job details

Full-time
From £30,000 a year
6 hours ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
CRM software
Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Writing skills
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Sterling FMS is a growing Facilities Management Services business delivering hard services through projects, planned preventative maintenance (PPM), and reactive services nationwide. We work with national restaurant groups, retail clients, and a wide range of commercial sectors. Our continued growth is driven by our commitment to high-quality service delivery and tailoring solutions to meet each client’s specific needs.

The Role

We are seeking an experienced Maintenance Helpdesk Coordinator to join our team. This role is key to supporting the smooth day-to-day operations of the business, ensuring excellent service delivery to our clients.

Key Responsibilities

Processing purchase orders accurately and efficiently
Handling customer queries via phone and email, resolving issues promptly
Uploading jobs onto the CRM system and obtaining completion certificates
Managing telephone and email correspondence
Performing general administrative duties
Assisting in the preparation of reports, presentations, and documents
Conducting data entry and maintaining accurate records

About You

We are looking for someone with helpdesk experience and the right attitude and willingness to learn.

Key Skills & Attributes

Strong IT skills, including Microsoft Excel, Outlook, and Word
Excellent organisational and time management skills, with the ability to prioritise tasks
Strong problem-solving abilities
Confident and professional communication skills, both written and verbal
High level of accuracy and attention to detail
Self-motivated, positive, and proactive approach to work
Ability to work independently and as part of a close-knit team
Willingness to learn and develop new skills

Why Join Us?

This is a great opportunity to join a growing company where you can develop your skills and play an important role in supporting business operations.

If you are highly organised with strong administrative skills, we would love to hear from you.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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helpdesk coordinator jobs in harrogate

Maintenance Helpdesk Coordinator

IT Technical Support & Warehouse Operations Coordinator

Help Desk Operative

Helpdesk Advisor

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