Guest service agent Work, Jobs in Heythrop, Oxf (with Salaries)

Guest Service Agent - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Weekend availability
- Hotel
- Employee discount
Quick apply
Front office team member (Days & NIght)
MERCURE —Oxford
- Full-time
- Hotel
- Employee discount
Quick apply
Casual Food and Beverage Assistant
Hilton —Towcester
- £12.71 an hour
- Part-time
- Hotel
General Manager
Billesley Manor Hotel & Spa —Alcester
- £75,000 - £80,000 a year
- Hotel
- Quality control
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Night Porter Live in
HandPickedHotels —Worcester
As one of our Night Porters, you’ll be at the heart of creating memorable guest experiences, whether you’re crafting the perfect late-night drink at the bar,…
From £14 an hour
Front office team member (Days & NIght)
MERCURE —Oxford
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Quick apply

I want to receive the latest job alerts for guest service agent in heythrop, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near heythrop, oxf

Guest Service Agent - Soho Farmhouse

Soho House & Co. -
Banbury

Quick apply

Job details

£15.50 an hour

Benefits

Employee discount
Paid volunteer time

Qualifications

Travel arrangements
Guest relations
Arranging restaurant reservations
Accommodation booking
Guest services telephone call handling

Full job description

The Role…

At Soho House, a Guest Service Agent will support with communicating with guests any questions or queries, travel arrangements, booking reservations for the hotel and other outlets arriving by telephone, email or through a central reservation system.

What's in it for you?

Weekly Pay
Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Staff Room Rates
Health Cash Plan (option to up to 2 additional dependents)
Dental Plan (option to add up to 2 additional dependents)
Birthday Day Off after 1 years' continuous service
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Processes reservations for other outlets such as spa and restaurant, the sales office, other hotel departments, and travel agents.
Assists in answering any member or guest queries via telephone or email.
Knows the type of rooms available as well as their location and layout.
Knows the selling status, rates, and benefits of all packages plans.
Communicates reservation information and all special requests to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows and communicates information to guests.
Prepares expected arrival list for front office use.
Updates member and guests' profiles. .
Willing to undertake any reasonable request made by management in any other areas of the house
Uphold discretion and professionalism, especially when serving VIPs and PWKs.

What we are looking for...

A successful Guest Service Agent for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.

Minimum of 2+ years' experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment and autonomously

Quick apply

Refine Your Search

guest service agent jobs in heythrop, oxf

Guest Service Agent - Soho Farmhouse

Front office team member (Days & NIght)

Casual Food and Beverage Assistant

General Manager

More jobs to discover

I want to receive the latest job alerts for guest service agent in heythrop, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected