Optimization manager Work, Jobs in Himley, Sts (with Salaries)

Customer Success Manager
Keysight Technologies, Inc. —Telford
- Part-time
- Remote
- Microsoft Office
- Analysis skills
- Bachelor's degree
8d
Operations Manager
Qureos Inc —Wednesbury
- Oracle
- Analysis skills
- Bachelor's degree
Marketing Manager
MOOT —Stafford
- £50,000 - £60,000 a month
- Remote
Facilities and Office Manager
Midland Building Products —West Bromwich
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
Divisional Reliability Manager
CBRE —Birmingham
- Full-time
- Maintenance
- Analysis skills
- Leadership
- Work from home
Facilities Lead
Newell Brands —Lichfield
- Full-time
- Remote
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
Category Manager - European Transportation & Freight Payment (UK)
Arconic —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Campaign Manager
MOOT —Stafford
- £40,000 - £50,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
Manufacturing Manager
Mondelēz International —Birmingham
- Full-time
- Maintenance
- Project management
- Leadership
Event Co-ordinator/Manager
SweatPretty —Birmingham
- £15 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Marketing Manager
TM FOODS CORPORATIONS LTD —Birmingham
- £34,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Employee discount
Quick apply
14d
Quality Engineer - QMS
ZF —Darlaston
- Up to £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Production Team Leader
ZF —Darlaston
- £35,000 a year
- Microsoft Office
- Supervising experience
- Communication skills
1d
Driver LGV Class 1
Stericycle —Telford
- Day shift
- Driving
- Life insurance
- Referral programme
Clinical Education Manager EMEA, Ortho
Align Technology —Chelmsley Wood
- Full-time
- English
- Microsoft Office
- Project management
- Employee discount
Quick apply
Engineering Project Manager, UK field Engineering Team
Amazon UK Services Ltd. —Birmingham
- Full-time
- AutoCAD
- Microsoft Excel
- Maintenance
Cloud Engineering Manager
ApexNova Technologies —Birmingham
- £51,600 - £64,800 a year
- Full-time
- DevOps
- Analysis skills
- Organisational skills
- Employee stock purchase plan
Quick apply
12d
Global Campaigns Specialist (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Salesforce
- Analysis skills
- Project management
- Annual leave
Quick apply
9d
Junior Development Chemist
Instarmac Group plc. —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
1d
Oracle (ERP) Finance Architect with BPS experience - Senior Manager
Capgemini —Birmingham
- Hybrid work
- Oracle
- Leadership

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Customer Success Manager

Keysight Technologies, Inc. -
Telford

Apply Now

Job details

Part-time | Full-time
8 days ago

Qualifications

Microsoft Office
Analysis skills
Bachelor's degree
Communication skills
Negotiation

Full job description

Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

As a Customer Success Manager (CSM), you will play a crucial role in ensuring our customers achieve success with our products or services. You will be the primary point of contact for our customers, responsible for building strong relationships, understanding their needs, and guiding them towards maximizing the value they receive from our offerings. Your focus will be on proactive engagement, support, and advocacy, with the ultimate goal of driving customer satisfaction, retention, and growth.

Responsibilities:

1. Customer Relationship Management: Develop and maintain strong, trust-based relationships with key stakeholders within customer organizations.
2. Onboarding and Adoption: Lead the onboarding process for new customers, ensuring they have a smooth transition and understand how to effectively use our products or services to achieve their goals.
3. Product Education and Training: Provide comprehensive training and support resources to customers, enabling them to leverage our offerings to their full potential.
4. Customer Advocacy: Serve as the voice of the customer within our organization, advocating for their needs, requirements, and feedback to relevant teams.
5. Retention and Expansion: Proactively monitor customer health metrics and intervene as needed to address any issues or concerns, with the aim of driving customer retention and identifying opportunities for upselling or cross-selling.
6. Customer Feedback and Insights: Gather, analyze, and report on customer feedback and usage data to inform product development, marketing strategies, and overall customer success initiatives.
7. Renewals and Contract Negotiations: Work closely with the sales team to ensure successful renewals, as well as to identify opportunities for contract expansion or additional sales.
8. Customer Success Planning: Develop and execute tailored success plans for each customer, outlining key milestones, objectives, and strategies for achieving success.
9. Escalation Management: Serve as the point of contact for resolving escalated customer issues, working closely with internal teams to ensure timely resolution.
10. Continuous Improvement: Stay informed about industry trends, best practices, and competitor offerings to continuously enhance our customer success processes and strategies.
11. Conduct Business Reviews: hold regular review meetings with key customer stakeholders

Qualifications:

Bachelor’s degree or equivalent experience.
Proven experience in a customer-facing role, preferably in customer success, account management, or sales.
Strong communication, interpersonal, and negotiation skills, with the ability to build rapport and trust with diverse stakeholders.
Excellent problem-solving and analytical abilities, with a keen attention to detail.
Proficiency in Microsoft Office tools.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Passion for customer success and a genuine desire to help customers achieve their goals
Nice to have: Experience in test equipment, calibration and repair industry. Experience in electronics manufacturing or relatable industries will also be a plus

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Apply Now

Refine Your Search

optimization manager jobs in himley, sts

Customer Success Manager

Operations Manager

Marketing Manager

Facilities and Office Manager

Divisional Reliability Manager

Facilities Lead

Category Manager - European Transportation & Freight Payment (UK)

Campaign Manager

Manufacturing Manager

Event Co-ordinator/Manager

Marketing Manager

Quality Engineer - QMS

Production Team Leader

Driver LGV Class 1

Clinical Education Manager EMEA, Ortho

Engineering Project Manager, UK field Engineering Team

Cloud Engineering Manager

Global Campaigns Specialist (UK Remote)

Junior Development Chemist

Oracle (ERP) Finance Architect with BPS experience - Senior Manager

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