This role sits as part of the newly formed Group communications team, which supports the evolving partnership between The Dudley Group NHS Foundation Trust and Sandwell and West Birmingham NHS Trust.
The post holder will be an enthusiastic Communications Assistant who can help us deliver a range of targeted communications, ensuring our channels are a source of timely, accurate and relevant information for our audiences.
The Communications Assistant plays an invaluable role in day-to-day operational communications activity, working closely with all the members of the Group Communications and Engagement and Charity team. The post hold will report to the Communications Specialist.
The post holder will be someone who has excellent administrative and organisational skills, enjoys creative challenging work, has a keen eye for detail and can progress multiple tasks in a busy fast-paced office environment.
The following duties and responsibilities will apply:
Provide administrative support to ensure the efficient and effective running of the Joint Communications and Engagement team.
Manage and maintain digital communication channels including the Trust website and intranet, publishing content, ensuring information is accurate.
Provide support including diary management, meeting coordination, document preparation. monitoring media coverage, managing inboxes and social media channels responding.
Answer the phone, taking accurate messages and signposting enquiries as appropriate, in a timely fashion.
Maintain a yearly calendar of social posts for events and awareness days.
Undertake the administrative process for scheduling and uploading content for social media.
Proofread copy prepared by colleagues to ensure consistency of message and that it is in line with Plain English guidelines.
Manage administration key communication channels, for example, website, Facebook, Instagram, TikTok and others.
Help prepare e-bulletins, ensuring accurate copy, consistent format and timely distribution.
Assist with the production and distribution of communication materials including newsletters, press releases, printed resources, photography, design projects and promotional activities.
To support the team in the deliver of events.
To support the team in the proactive research and publication of positive news.
Responsible for planning activity including purchasing any items required.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
