Branch Manager – Savvi Travel
Location: Hitchin, Hertfordshire
Salary: £31,000 – £37,500 per annum + bonus scheme
Job Type: Permanent
Love Travel? Love Leading People? Join Savvi Travel.
Savvi Travel is a successful, independent travel agency built on passion, expertise, and exceptional customer service. We pride ourselves on creating unforgettable travel experiences for our customers while providing a supportive, friendly, and rewarding environment for our team.
We are looking for an experienced Branch Manager to join our Hitchin branch and play a key role in leading our team, growing the business, and delivering the high standards of service our customers expect.
This is a fantastic opportunity for an experienced travel professional who wants to be part of an independent company where your ideas are valued, your achievements are recognised, and you can make a real difference.
Why Work for Savvi Travel?
At Savvi Travel, we believe our people are our greatest asset. We offer:
- Competitive salary of £31,000 – £37,500 depending on experience.
- Performance-related bonus opportunities.
- A friendly, supportive, family-owned business environment.
- A great work-life balance with no Sunday working and no bank holiday working.
- Regular opening hours:
- Monday to Friday: 9:30am – 5:00pm
- Saturday: 9:30am – 3:00pm
- An additional day's holiday for your birthday.
- Staff travel discounts.
- Educational (FAM) trips to experience destinations first-hand.
- Supplier incentives and rewards.
- Ongoing training and career development.
- The opportunity to lead and grow an established travel branch.
The Role
As Branch Manager, you will be responsible for the successful operation and growth of our Hitchin branch.
Your responsibilities will include:
- Leading, motivating, and developing the branch team.
- Delivering outstanding customer service and creating memorable travel experiences.
- Driving sales performance and achieving branch targets.
- Coaching team members to develop their skills and confidence.
- Building strong relationships with customers, suppliers, and the local community.
- Managing the daily operation of the branch.
- Identifying opportunities to increase sales and grow the business.
- Maintaining the high standards and personal service that Savvi Travel is known for.
About You
We are looking for a passionate travel professional with proven industry experience.
You will need:
- A minimum of 3 years' experience within the travel industry (essential).
- Previous experience managing or supervising within a retail travel environment.
- A successful track record of achieving sales targets.
- Strong leadership and coaching skills.
- Excellent communication and customer service abilities.
- Good commercial awareness and attention to detail.
- Confidence using travel booking systems and supplier platforms.
- A positive attitude and genuine passion for travel.
Why Savvi Travel?
This is more than just a management role — it is an opportunity to join a business that cares about its customers, its team, and the future of independent travel.
If you are an ambitious travel professional looking for a rewarding role with excellent benefits, a great working environment, and the opportunity to make your mark, we would love to hear from you.
Apply today with your CV and take the next step in your travel career with Savvi Travel.
Pay: £31,000.00-£37,000.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- Must have at least 2 years assistant management and above experience.
Work Location: In person
