Helpdesk administrator Work, Jobs in Hook, Eng (with Salaries)

Procurement Administrator
Serco Group —Hook
- £27,000 - £29,500 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
4d
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
3d
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply
Delivery Support Coordinator
VINCI Facilities UK —Camberley
- Full-time
- Organisational skills
- In-person
Quick apply
Contract Support Scheduler
JIK-Integral UK Limited —Reading
- Full-time
- Microsoft Word
- In-person
- Business
Quick apply
11d
Facilities Administrator
Ascot Racecourse Ltd —Ascot
- Computer literacy
- Microsoft Office
- Databases
- Annual leave
- Employee assistance programme
Quick apply
11d
Contract Support Scheduler
JLL —Reading
- Monday to Friday
- Microsoft Word
- Business
11d
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Bereavement leave
6d
Multi Skilled Electrical Shift Technician
Dalkia —Woking
- £44,000 - £45,000 a year
- Full-time
- Travel
- Mechanical knowledge
- Employee assistance programme
- Employee discount
10d

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Procurement Administrator

Serco Group -
Hook

Apply Now

Job details

Full-time
£27,000 - £29,500 a year
4 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Stakeholder liaison
GCSE
Ticket management
Process improvement
Procurement support
Data management
Purchasing
Customer support
Purchasing and procurement experience

Full job description

Procurement Administrator

Hook (3 days/ week onsite – Tuesday to Thursday) + hybrid home working
Salary - £27,000 - £29,500 PA + Corporate Benefits
Full Time, Permanent

Serco spends over £1.6bn annually with third-party suppliers - and every transaction matters.

As a Procurement Administrator, you’ll play a key role in supporting smooth, compliant and efficient purchasing across the business. You’ll help colleagues make the right buying decisions, ensure suppliers are onboarded correctly, maintain high-quality data, and contribute to a seamless procurement experience.

If you’re detail-driven, customer-focused and enjoy helping others work smarter, this role offers the chance to make a visible impact at scale within a global organisation.

What you’ll be doing

You’ll join our Global Purchase to Pay (P2P) Team, supporting colleagues and suppliers through the full source-to-pay journey. Your role will be varied, fast paced and key to ensuring governance, system accuracy and an excellent internal customer experience.

Buying Support / Helpdesk

Act as a first-line contact for procurement queries - via phone, email and support channels
Advise on policy, preferred suppliers, buying routes and correct procurement practices
Manage and track helpdesk tickets, ensuring resolution, clarity and customer satisfaction
Investigate issues, resolve system/process queries and drive first-time fix where possible

Supplier Onboarding & Vendor Management

Support business teams through the onboarding of new suppliers
Review onboarding forms, identify risk indicators and complete due diligence checks
Issue forms based on risk profile and guide suppliers through completion
Gather procurement and business approvals before onboarding is confirmed
Manage changes to supplier master data, including fraud verification checks

Data Management & Continuous Improvement

Maintain high-quality procurement data, content and P2P system records
Ensure data remains aligned across platforms and meets accuracy standards
Work with AP, Procurement and tech teams to resolve data issues quickly
Identify recurring problems, process gaps or inefficiencies and recommend improvements
Support testing and rollout of new processes and system changes

What You’ll Bring:

We are looking for someone who:

Has GCSE level English or equivalent experience
Has worked in Procurement Ops, Finance or a high-volume Customer Service environment
Can follow process accurately with strong attention to detail
Communicates clearly and confidently with stakeholders at all levels
Thrives in a fast-paced environment and takes ownership of resolutions
Can identify operational improvements and help embed change

Desirable: working knowledge of e-procurement or contract management systems

Why join Serco?

At Serco, we work across some of the most complex and meaningful public service environments. You’ll join our Global P2P Team, supporting colleagues and suppliers through the full source-to-pay journey. Your role will be varied, fast-paced and key to ensuring governance, system accuracy and an excellent internal customer experience

We offer:

Hybrid working (typically 2–3 days from home)
25 days annual leave plus bank holidays.
Annual leave purchase scheme.
Up to 6% contributory pension scheme
A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
A safe and supportive culture.
A company passionate about diversity and inclusion.

Apply Now

Refine Your Search

helpdesk administrator jobs in hook, eng

Procurement Administrator

IT Administrator

Service Desk Administrator - Saturday & Bank Holiday only

Client Service Administrator

Delivery Support Coordinator

Contract Support Scheduler

Facilities Administrator

Contract Support Scheduler

Associate Corporate IT Engineer

Multi Skilled Electrical Shift Technician

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