Director of operations Work, Jobs in Horley, Sry (with Salaries)

Head of Operational Performance
DHL Supply Chain —Gatwick Airport
- Analysis skills
- Continuous improvement
- Analytics
4d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
10d
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Hospitality
- Continuous improvement
- Team management
Quick apply
10d
Director of Product Management - Conventional X-ray (Redhill)
Rapiscan —Salfords
- Marketing
- Engineering
- Master's degree
Operations Director
Oktagon Technology Group Ltd. —London
- £90,000 - £115,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
Quick apply
14d
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- AI
- Leadership
Quick apply
Head of Operations
EMED Group —Burgess Hill
- Full-time
- Hybrid work
- Team management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
1h
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
Head of Event Operations, EMEA
PEI Group —London
- Overtime
- Leadership
- Annual leave
- Employee assistance programme
Sr. Director Sports Partnerships EMEA
BDA —London
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
Non-Executive Director - LTA Board
LTA —London
11d
Head of Climate Action & Social Value
The City Of London —London
- £68,300 - £77,400 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
11d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
Head of Product
LocalStack —London
- £238,000 - £368,000 a year
- Full-time
- Remote
- AI
- Annual leave
Quick apply
Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity
AIOS (YC W20/S21) —London
- £200,000 - £400,000 a year
- Weekend availability
- Remote
- Management
- Business development
- Project management
- Annual leave
Executive Director of Public Impact
National Housing Federation —London
- £118,750 a year
- Hybrid work
- Management
- Travel
- Budgeting
- Annual leave
- Flexitime
Director, Transfer Pricing Operations
WTW —Reigate
- £130,000 - £180,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Platform Operations Director
ClearCourse —London
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Director - BCG Vantage, Operations; Supply Chain
Boston Consulting Group —London
- £174,100 a year
- Full-time
- Spanish
- English
- Bachelor's degree
- Profit sharing
- Annual leave

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Head of Operational Performance

DHL Supply Chain -
Gatwick Airport

Apply Now

Job details

Permanent
4 days ago

Benefits

Company car
Company pension
Car scheme

Qualifications

Cost management
Financial forecasting
Business intelligence
Stakeholder collaboration
Cost control
Performance management
Analysis skills
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Decision making
Overseeing budgeting and forecasting
Ongoing financial performance monitoring
Root cause analysis
Cross-functional collaboration
Financial acumen
Cross-functional communication
Operations leadership experience
Analytics

Full job description

Grade: RCS J
Contract Type: Permanent (Full-Time)
Location: Gatwick - RH6 0JW

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

At DHL Supply Chain, we keep some of the world's most dynamic aviation operations moving. As Head of Operational Performance, you'll play a pivotal role in driving the operational, customer and financial success of our Aviation & Travel business, supporting the delivery of high-quality ground handling and cabin appearance services for one of the UK's leading airlines. Working within a fast-paced airport environment, you'll use data, insight and strategic leadership to drive performance, optimise productivity and deliver exceptional customer outcomes.

Joining our Aviation team means becoming part of a business where operational excellence, safety and continuous improvement are at the heart of everything we do. You'll work closely with senior leaders, customers and operational teams to identify opportunities, tackle challenges and implement performance improvement strategies that enhance service delivery, commercial performance and long-term business success.

A TYPICAL DAY MAY INVOLVE

Lead and govern operational and financial performance frameworks, ensuring contractual, customer and business KPIs are consistently achieved.
Analyse operational and commercial performance data to identify trends, risks and opportunities, turning insight into tangible business improvements.
Drive performance review processes across the operation, holding stakeholders accountable for delivery against agreed objectives.
Develop and implement performance improvement strategies that enhance productivity, service quality, customer satisfaction and profitability.
Partner with operational leadership teams to identify root causes of performance gaps and deliver sustainable corrective actions.
Provide strategic oversight of budgeting, forecasting and financial performance, ensuring effective cost control and delivery of profit targets.
Lead a culture of continuous improvement, performance excellence and data-driven decision-making across the operation.

THIS ROLE WOULD SUIT PEOPLE WHO

Experience in operational performance, business improvement or operational leadership within a fast-paced, customer-focused environment.
Strong commercial and financial acumen with experience managing budgets, forecasting and driving cost efficiencies.
Proven ability to influence senior stakeholders and build effective relationships with customers, operational teams and business partners.
Advanced analytical skills with the ability to translate complex operational and financial data into clear actions and business outcomes.
A track record of delivering KPI improvements, productivity gains and measurable operational performance enhancements.
Experience leading cross-functional projects, transformational initiatives and continuous improvement programmes.
A collaborative and resilient leadership style, with the ability to challenge constructively, drive accountability and inspire high performance from others.

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

To obtain a full airside ID, you must:

Be able to provide five years' address history
Be able to provide five years' reference history (employment/education/benefit claim/character)
Pass a pre-employment Drug and Alcohol test

WHY JOIN US?

Access to the company car or car allowance scheme
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chainto learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 7th September 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#UKIDSCEJ

Apply Now

Refine Your Search

director of operations jobs in horley, sry

Head of Operational Performance

Head of Business

Director of Operations

Director of Product Management - Conventional X-ray (Redhill)

Operations Director

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Head of Operations

Head of Operations

Head of Event Operations, EMEA

Sr. Director Sports Partnerships EMEA

Non-Executive Director - LTA Board

Head of Climate Action & Social Value

Operations / Service Director

Global Head of Supply Chain

Head of Product

Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity

Executive Director of Public Impact

Director, Transfer Pricing Operations

Platform Operations Director

Director - BCG Vantage, Operations; Supply Chain

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