Technology lead Work, Jobs in Hounslow West, Gtl (with Salaries)

Systems & Technology IT Business Partner
ABM —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
Healthcare Sales & Marketing Executive -Philips PACS Solutions
High-Tech IT Ltd —Chessington
- £40,000 - £60,000 a year
- Part-time
- Hybrid work
- Sales
- Business development
- Travel
Quick apply
9d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
IT Project Manager
PINNACLE VISION UK LTD —Hounslow
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Software development
Quick apply
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Information Management Team Lead
House of Commons UK Parliament —London
- £60,180 - £70,204 a year
- Full-time
- Hybrid work
- SharePoint
- Leadership
- Annual leave
12d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
11d
Partner Technology & Automation Lead
IFS —Staines-upon-Thames
- Full-time
- Sales
- AI
- Leadership
5d
Workplace Technology Lead - London
Legora —London
- Full-time
- Remote
- IT
- In-person
Operational Technology Lead
Zenobē —London
- Hybrid work
- Continuous improvement
- Flexitime
Manufacturing Readiness Lead
Ultra Maritime —Greenford
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Employee discount
Technology Services Lead
Bank of America —London
- Full-time
- Analysis skills
- Scripting
- Linux
- Employee assistance programme
11d
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
Senior Leader, Project Management – Commercial Excellence
Cytiva —Little Chalfont
- £135,000 - £160,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Travel
- Annual leave
Enterprise Partner Manager - United Kingdom, Northern Europe
ClickUp —London
- £165,000 - £195,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Travel
- Annual leave
- Employee assistance programme
Change and Engagement Lead (Professional Services Hub)
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Agile
- Annual leave
- Employee assistance programme
6d
People Technology Lead
Verda —London
- Full-time
- Hybrid work
- English
- Human resources
- APIs
11d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
12d
Senior Data Analyst Consultant – Central London (Hybrid) - £75,000
Ada Meher —Mayfair
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- In-person
- Work from home
Quick apply

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Systems & Technology IT Business Partner

ABM -
Hounslow

Apply Now

Job details

Full-time

Qualifications

Power BI
Logistics
APIs
IT
Root cause analysis
Business
Communication skills

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATERN: Monday - Friday, 8-5, 40 hours per week

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

The Systems & Technology IT Business Partner (Aviation) is responsible for ensuring the effective operation, optimisation, and continuous improvement of ABM’s aviation operational systems, with specific ownership of INFORM, PDA-based workforce systems, and other core digital tools used across airport operations.

Acting as the main link between aviation operations and the Technology function, the role ensures systems remain fit for purpose, issues are resolved promptly, enhancements are identified and delivered, and colleagues receive the support and tools they need to perform efficiently in a fast‑paced, safety‑critical environment.

KEY RESPONSIBILITIES

Operational System Management

Maintain day‑to‑day functionality of INFORM, PDA systems, and associated aviation operational platforms.

Monitor system performance, data flows, and user experience to ensure stable, reliable operations.

Act as primary escalation point for system issues, coordinating remediation with internal IT or third‑party vendors.

Ensure device compliance, updates, and configuration management for PDAs and mobile workforce technology.

Maintain accurate documentation, workflows, and configuration logs for all supported systems.

Stakeholder Management & Business Partnering

Serve as the key technology partner to Aviation Operations, Contract Management, and Airport Stakeholders.

Translate operational needs into system requirements and ensure alignment with business objectives.

Attend operational meetings to provide system insights, upcoming changes, and improvement plans.

Build strong relationships with airport IT teams, system owners, and vendors.

Continuous Improvement & System Enhancement

Identify, assess, and implement opportunities to enhance system usability, automation, reporting outputs, and workflow efficiency.

Lead improvement projects and system upgrades, ensuring minimal operational disruption.

Work with operational teams to map current processes and redesign them for digital optimisation.

Conduct benefit‑realisation reviews post‑deployment to ensure improvements deliver measurable outcomes.

User Support, Training & Adoption

Provide front‑line support and training to operational teams using INFORM and PDA systems.

Develop user guides, quick‑start materials, and best‑practice processes.

Ensure high levels of user adoption and confidence across all technology platforms.

Coordinate onboarding of new system users, including permissions, devices, and training.

Data Quality, Reporting & Governance

Ensure high data accuracy within INFORM and connected platforms to support reliable planning and SLA/KPI reporting.

Support the Aviation Performance team with data extracts, dashboards, and system insights.

Monitor compliance with airport/airline technology standards, security requirements, and audit protocols.

Support incident reporting, root‑cause analysis, and process governance activities.

REQUIRED SKILLS AND EXPERIENCE

Essential

Experience working in aviation, airport operations, or transport/logistics technology environments.

Strong knowledge of operational workforce management systems (e.g., INFORM, similar rostering/planning systems).

Technical understanding of PDA/mobile workforce tools and cloud‑based applications.

Excellent problem‑solving skills with the ability to prioritise effectively in live operational settings.

Strong collaboration and communication skills, able to partner effectively with both tech teams and operations.

Demonstrated experience delivering technology improvements or process optimisation projects.

Desirable

Understanding of airport IT environments, security protocols, and compliance processes.

Experience working with APIs, data flows, or integrations between operational systems.

Knowledge of analytics tools (Power BI) and data governance principles.

Project management or continuous improvement certifications (Lean, Six Sigma, Prince2).

ABM Values & Behaviours

The postholder is expected to demonstrate ABM’s core values:

Respect – Treats colleagues and clients with courtesy and professionalism.

Integrity – Delivers accurate reporting and acts with honesty at all times.

Collaboration – Works effectively with a wide range of stakeholders.

Innovation – Identifies improvements and contributes to efficient working.

Excellence – Strives for high‑quality performance in all tasks.

Qualifications

Degree or equivalent experience in IT, Business Systems, or Aviation Operations (desirable).

Technical certifications or system‑specific credentials (advantageous).

Behaviours and Attributes

Proactive, solutions‑driven mindset.

High attention to detail with a structured approach.

Calm and effective under operational pressure.

Commitment to collaboration, continuous improvement, and service excellence.

Strong sense of ownership and accountability.

Additional Requirements

Flexibility to travel to sites as required.

Willingness to undertake training to support the role.

Commitment to upholding ABM’s policies, including Health & Safety, GDPR, and Quality standards.

Apply Now

Refine Your Search

technology lead jobs in hounslow west, gtl

Systems & Technology IT Business Partner

Healthcare Sales & Marketing Executive -Philips PACS Solutions

Senior Director, Information Technology EMEA

IT Project Manager

Aftermarket Coordinator

IT Helpdesk Officer

Information Management Team Lead

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Partner Technology & Automation Lead

Workplace Technology Lead - London

Operational Technology Lead

Manufacturing Readiness Lead

Technology Services Lead

Senior IT Delivery Manager

Senior Leader, Project Management – Commercial Excellence

Enterprise Partner Manager - United Kingdom, Northern Europe

Change and Engagement Lead (Professional Services Hub)

People Technology Lead

Operations Manager

Senior Data Analyst Consultant – Central London (Hybrid) - £75,000

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