Manager of workplace operations Work, Jobs in Hoxton, Gtl (with Salaries)

Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
5d
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Workplace Experience Manager
NAB-Jones Lang LaSalle Services —London
- Full-time
- Hospitality
- Microsoft Office
- Continuous improvement
Quick apply
4d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
Operations & Office Manager
imagino —London
- £40,000 - £45,000 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
General Manager - Prestigious Livery Hall, City of London
CH&CO —London
- £45,000 - £50,000 a year
- Monday to Friday
- Hospitality
- Management
- Restaurant experience
- Employee assistance programme
- Employee discount
Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
HR & Operations Coordinator
Soane Britain —London
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
Internship Programme 2027: Strategy & Operations Manager
Revolut —London
- Full-time
- Hybrid work
- English
- Master's degree
- SQL
Associate, Client Success Team - Capital Markets (London)
Royal Bank of Canada —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Internship
People Adviser
Universal Music Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
2d
Registry & Operations Officer
Study Group —Stratford
- £32,000 a year
- Full-time
- Administrative experience
- Project management
- University
Quick apply
4d
Corporate Receptionist - United Bank of Africa
ST James Facilities —London
- £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
13d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Visitor Operations Manager
Museum of Brands —London
- £34,000 - £36,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Senior Manager, People Operations & HR Compliance
Deliveroo —London
- Full-time
- Hybrid work
- Human resources
- AI
- Leadership

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manager of workplace operations jobs near hoxton, gtl

Sr Manager, UK Operations, London LHR

American Airlines -
London

Apply Now

Job details

5 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Management
Customer service
Microsoft Office
Project management
Continuous improvement
Leadership
Communication skills
Time management

Full job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Sr Manager, UK Operations is responsible for leading and coordinating airport operations at London Heathrow, ensuring the safe, reliable, and efficient delivery of services while driving operational performance, regulatory compliance, and exceptional customer experiences. This role serves as a key leader representing American Airlines and overseeing vendor performance, operational execution, and stakeholder relationships.

The role is a part of the International Airport Operations Team within our Customer Experience Division. You'll bring your leadership, operational management, and stakeholder partnership skills to drive operational excellence and service delivery at one of American Airlines' most important international gateways.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Direct and coordinate daily airport operations at London Heathrow and ensure achievement of operational performance metrics.
Provide leadership and oversight of vendor partners responsible for customer service, airport operations, and baggage services.
Promote and maintain a strong safety culture while ensuring compliance with all company policies, procedures, and regulatory requirements.
Lead operational audits, risk assessments, safety observations, and investigations related to safety, security, and operational performance.
Collaborate with airport authorities, vendors, government agencies, and key stakeholders to support operational effectiveness and compliance.
Manage and resolve escalated customer service, operational, and irregular operations issues.
Drive continuous improvement initiatives focused on service quality, safety, efficiency, and operational reliability.
Ensure all vendor employees maintain required training, certifications, and regulatory compliance standards.
Lead operational briefings and communicate corporate initiatives, safety updates, and procedural changes.
Support business planning activities and represent American Airlines at airport, regional, and industry meetings as required.
Lead and motivate cross-functional teams and vendor partners to deliver world-class customer service and operational performance.
Manage emergency response preparedness activities and support airport contingency planning.

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

Experience working in an airport or airline operations environment.
Experience leading operational teams and managing vendor or contractor relationships.
Strong leadership, employee engagement, and people management skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Valid authorization to live and work in the United Kingdom.
Ability to obtain and maintain airport security clearance.

Preferred Qualifications – Education & Prior Job Experience

Experience leading international airport operations.
Experience managing large-scale vendor performance and airport service delivery.
Broad knowledge of airline customer service, airport operations, safety, and regulatory requirements.
Experience leading operational improvement and compliance initiatives.

Skills, Licenses & Certifications

Strong interpersonal, communication, and stakeholder management skills.
Exceptional leadership and team development capabilities.
Strong operational decision-making and problem-solving skills.
Ability to influence and lead cross-functional teams and third-party partners.
Project management and continuous improvement skills.
Ability to manage workplace conflict and drive accountability.
Strong organizational, planning, and time-management skills.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Valid driver's license.
Ability to obtain and maintain required airport security credentials.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

manager of workplace operations jobs in hoxton, gtl

Sr Manager, UK Operations, London LHR

Operations Manager (Delivery and Schemes)

Operations Support

Workplace Experience Manager

Senior Customer Success Manager - UK

Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)

Operations & Office Manager

Executive Assistant & Office Support

General Manager - Prestigious Livery Hall, City of London

Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

HR & Operations Coordinator

Internship Programme 2027: Strategy & Operations Manager

Associate, Client Success Team - Capital Markets (London)

Graduate Programme 2027: Strategy & Operations Manager

People Adviser

Registry & Operations Officer

Corporate Receptionist - United Bank of Africa

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Visitor Operations Manager

Senior Manager, People Operations & HR Compliance

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Why you'll love this job

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All you'll need for success

Feel free to be yourself at American

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