Customer success manager Work, Jobs in Huddersfield, Wyk (with Salaries)

Partner Success Manager
Ello Group —Huddersfield
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Hospitality
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Business Development Manager (BDM) - Bradford - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Bradford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Cordance —Leeds
- Presentation skills
- Travel
- Organisational skills
- Annual leave
Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
Business Development Manager (BDM) - Wakefield - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wakefield
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager (UK)
LegionellaDossier —Manchester
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Business Development Manager (BDM) - Pontefract- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Pontefract
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Todmorden - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Todmorden
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
11d
Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Manchester
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Rossendale
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager
Loading Systems —Huddersfield
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- IT
- Annual leave
- Life insurance
Quick apply
Business Development Manager (BDM) - Leeds - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Leeds
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Autotrader —Manchester
- £32,000 - £45,000 a year
- APIs
- Care plans
8d
Key Account Manager (UK)
Dabble —Leeds
- £50,000 - £60,000 a year
- Analysis skills
- Communication skills
- Marketing
- Annual leave
- Work from home
12d
Graduate Management Trainee - Huddersfield
Enterprise Mobility —Huddersfield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Development Manager
PRIME UK SELECTIONS LTD —Huddersfield
- £52,000 - £57,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
2d
Customer Success Manager - Intellectual Property Software
Questel —Leeds
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply

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Partner Success Manager

Ello Group -
Huddersfield

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
CRM software
Hospitality
Microsoft Excel
Microsoft Office
Analysis skills
Project management
Organisational skills
Relationship management
Contracts
Account management
Communication skills

Full job description

Title: Partnerships Success Manager

Reports to: Head of Group Sales

Department: Commercial Sales

Hours: Full Time, 39.5 hrs per week

Location: Hybrid, Remote (3 days in office)

Who are we?

We're the Ello Group, the people who create everlasting connections between brands and consumers. Born from the intelligence of The Dining Club Group, we provide some of the UK's biggest brands – Compare the Market, Vue Pass, Vodafone, Lloyds, NatWest to name a few – with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes.

Bringing brands and consumers together is our bread and butter. From food to films, coffee and more – our homegrown brands tastecard, Coffee Club and Gourmet Society help people save money on the things they love without compromising on their lifestyles.

Role Purpose:

The Partnership Success Manager will play a pivotal role within the Chain Partnerships team, acting as the bridge between new partner acquisition and ongoing partner engagement.

Working closely with the Commercial Partnerships Lead, Client Services team and internal stakeholders, the role will be responsible for overseeing the onboarding, implementation, operational management and optimisation of chain partnerships. This includes managing launch activity, stock allocation, promotional campaigns, partner testing, contracting support and day-to-day relationship management.

The successful candidate will ensure partners experience a seamless journey from contract signature through to launch and ongoing delivery, helping maximise commercial performance, operational efficiency and partner satisfaction.

Key Responsibilities:

Partnership Onboarding & Implementation

Manage the onboarding and implementation process for new chain partners.
Coordinate partner launches, ensuring all onboarding requirements are completed accurately and on time.
Act as the key liaison between Commercial, Marketing, Operations, Product and other internal teams throughout onboarding.
Work closely with internal stakeholders, including Product Operations Manager and Operational teams, to ensure successful implementation of partnerships.
Support the transition of new partners from commercial agreement to operational delivery.

Partnership Management

Build and maintain strong working relationships with chain partners.
Act as a day-to-day operational contact for partner queries and requests.
Monitor partnership performance and identify opportunities to improve engagement and commercial outcomes.
Ensure partnerships are delivered in line with contractual obligations and agreed service levels.
Support partner retention through proactive relationship management.

Commercial & Contract Support

Support the Commercial Partnerships Lead during the contracting process.
Coordinate documentation and partner requirements to facilitate successful partnership launches.
Assist with the delivery of commercial initiatives that drive growth across the chain partnership portfolio.

Campaign & Offer Management

Coordinate and manage free stock campaigns and promotional activity.
Support the delivery of heightened partner offers and tactical campaigns.
Work alongside Marketing and Client Services teams to maximise partner participation and campaign success.
Track campaign performance and provide recommendations for improvement.

Testing & Operational Excellence

Coordinate testing for new partner launches, promotional activity and platform developments.
Identify and resolve implementation issues in collaboration with relevant stakeholders.
Continuously review partnership processes and recommend operational improvements.
Maintain accurate records and reporting across company systems and CRM platforms.

Compliance

Always ensure compliance with company policies in line with ISO 27001:2022, BS 10012:2017, ISO 50001:2018, ISO 22301:2019.

Key Skills & Experience:

Essential

Previous experience in Partnership Management, Account Management, Client Services, Commercial Operations or a similar role.
Experience managing onboarding, implementation or project delivery activities.
Strong stakeholder management skills with the ability to build relationships both internally and externally.
Excellent organisational and project management skills.
Strong communication and presentation abilities.
Ability to manage multiple projects and priorities simultaneously.
Commercial awareness and ability to identify growth opportunities.
Strong analytical and problem-solving skills.
Experience working in a fast-paced, customer-focused environment.
High attention to detail and ability to deliver against deadlines.
Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Experience using CRM systems.

Desirable

Experience working with restaurant, hospitality, retail or loyalty partnerships.
Experience supporting commercial contracts and partnership agreements.
Experience coordinating promotional campaigns or marketing activity.
Understanding of membership, rewards or loyalty programmes.

If you would like to find out more, please send your CV highlighting your key skills and experience and a team member will get in touch.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in huddersfield, wyk

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