Concierge Work, Jobs in Ilkeston, Dby (with Salaries)

Guest Service Agent
Hilton —Derby
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Conflict management
Reservations Agent
Hilton —Derby
- £12.77 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
12d
Hotel Administrator - Part-time
Hilton —Derby
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee stock purchase plan
- Annual leave
Reception Manager
Hilton —Derby
- £32,000 a year
- Full-time
- Employee stock purchase plan
- Annual leave
SIA Door Supervisor - Derbyshire
NVC Security —Derby
- Part-time
- Customer service
- English
- Guest services
Quick apply
Concierge
Hoar Cross Hall —Burton-On-Trent
- £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d
Food and Beverage Manager
Thoresby Hall Hotel —Boughton
- £31,000 - £33,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Annual leave
10d
Casual Kitchen Assistant
Hilton —Derby
- £12.71 an hour
- Full-time
- Cleaning
- Employee stock purchase plan
- Annual leave
Food and Beverage Supervisor
Thoresby Hall Hotel —Boughton
- Up to £28,594 a year
- Full-time
- Hotel
- Food service experience
- Leadership
- Free parking
- Annual leave
10d
Waiting Team Member
Thoresby Hall Hotel —Boughton
- £8.00 - £12.71 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Free parking
- Annual leave
3d
Kitchen Porter
Thoresby Hall Hotel —Boughton
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Free parking
- Annual leave
11d
Kitchen Manager
Hilton —Derby
- Full-time
- Inventory control
- Cooking
- Employee stock purchase plan
- Annual leave
Commis Chef
Hilton —Burton-On-Trent
- £13.66 an hour
- Full-time
- Cooking
- Quality control
- Cleaning
- Employee stock purchase plan
- Annual leave
Commis Chef
Thoresby Hall Hotel —Boughton
- £8.50 - £13.21 an hour
- Full-time
- Hotel
- Cleaning
- Communication skills
- Free parking
- Annual leave
11d
Sous Chef
Thoresby Hall Hotel —Boughton
- £29,000 - £35,000 a year
- Full-time
- Management
- Cooking
- Hotel
- Free parking
- Annual leave
11d
Senior Sous Chef
Thoresby Hall Hotel —Boughton
- £33,000 - £39,000 a year
- Full-time
- Management
- Inventory control
- Hotel
- Free parking
- Annual leave
11d
Head Chef
Thoresby Hall Hotel —Boughton
- £40,000 - £48,000 a year
- Full-time
- Inventory control
- Hotel
- Continuous improvement
- Free parking
- Annual leave
11d

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Guest Service Agent

Hilton -
Derby

Apply Now

Job details

Full-time
£12.71 an hour

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Computer literacy
Food and beverage service
Conflict management
Front desk
Computer skills
Interpersonal troubleshooting
Communication skills
Hotel front office operations

Full job description

Exceptional Hospitality Starts with You

As a Guest Service Agent, you’re not just supporting both departments of Front Office and Food & Beverage – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Supporting both the Front Office and Food & Beverage team when the business requires, you will be fully trained in both departments.
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, luggage assistance and providing welcome materials
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest enquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Work in all areas of Food and Beverage including Restaurant & Bar: take and deliver customer orders, consistently demonstrating high levels of customer service; up-sell with latest departmental incentives; ensure cleanliness of work areas; comply with local licensing laws
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What are we looking for?

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in payment handling
Front Office/Concierge/Restaurant experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

concierge jobs in ilkeston, dby

Guest Service Agent

Reservations Agent

Hotel Administrator - Part-time

Reception Manager

SIA Door Supervisor - Derbyshire

Concierge

Food and Beverage Manager

Casual Kitchen Assistant

Food and Beverage Supervisor

Waiting Team Member

Kitchen Porter

Kitchen Manager

Commis Chef

Commis Chef

Sous Chef

Senior Sous Chef

Head Chef

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