Technical advisor Work, Jobs in Inverness, Hld (with Salaries)

Service Advisor
Hawco Group —Inverness
- Up to £35,000 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Utility Arboriculture Surveyor
SSE —Inverness
- £36,139 - £43,188 a year
- Overtime
- Travel
- Organisational skills
- Communication skills
- Employee discount
18h
Site Engineer Civils (Enabling Works) - Inverness
United Infrastructure —Alness
- Full-time
- Hybrid work
- Civil engineering
- Management
- Supervising experience
- Annual leave
- Life insurance
Quick apply
Environmental Advisor
Power T&D —Alness
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Life insurance
Quick apply
Principal Hydraulic Modeller - Flood Risk
AECOM —Inverness
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Leadership
After Sales Parts Advisor Apprenticeship
Frank Nicol Farm & Garden Machinery —Dingwall
- Customer service
- Computer literacy
- Computer skills

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Service Advisor

Hawco Group -
Inverness

Quick apply

Job details

Full-time
Up to £35,000 a year
5 days ago

Benefits

Annual leave
Employee discount

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Filing
Appointment booking and call handling
Automotive service
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Volkswagen Inverness

Full time

About the role

We Offer:

Up to £35,000 annual salary
30 days Annual Leave
5 day working week (weekends off)
Extensive Brand Training & career opportunities
Generous retail discounts
Wellbeing Scheme

What’s the job?

Joining Hawco Group as a Service Advisor, you will be responsible for delivering a fantastic experience for all our service and vehicle repair customers. This is a customer-facing role you will need to be warm, professional and friendly to uphold the company image.

You will be a member of a knowledgeable, driven team that understands what you stand for.

This role would suit somebody with a fantastic eye for detail and who enjoys working to a process, with some technical understanding and previous experience in the automotive industry.

Full-time permanent role working 42.5 hours per week, 8:30am - 5:30pm

Daily responsibilities include;

Accommodating customer telephone enquiries relating to service and repairs
Answering customers’ questions regarding technical problems, warranties, services and repairs in a manner that is easily understood
Checking all documents for accurate completion, maintaining all customer record files and job cards on a daily basis and storing records logically for ease of retrieval
Liaising with service manager to ensure workshop loading suits diary bookings
Producing invoices for completed work and explains the content to customers
Ensuring service bookings and appointments are managed efficiently
Establishing customers drop off and collection requirements or arranging alternative transport where necessary

Key attributes and skills you need;

Customer service experience is beneficial
A confident user of computers and a working knowledge and understanding of RTC/ADP software is advantageous
Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately
Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships
Ability to create a relaxed and stress free environment for customers whilst contributing to a happy, positive working and team environment
An honest, respectful and diligent approach to work with a strong sense of integrity
Systematic and organised; pays attention to the finer details

Our culture

Working for Hawco Group you will be part of one of the few remaining family-owned car retailers in the Highlands which has over 70 years’ experience delivering excellent service to motorists in the north of Scotland.

We seek to build an environment that values cooperation, differing viewpoints, and diverse approaches. At Hawco Group, we are passionate about people who are enthusiastic about their work. Our team members are at the core of what we do.

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

By applying for this role, you accept our Terms & Conditions and Privacy Policy which can be found at www.hawcogroup.co.uk.

Quick apply

Refine Your Search

technical advisor jobs in inverness, hld

Service Advisor

Utility Arboriculture Surveyor

Site Engineer Civils (Enabling Works) - Inverness

Environmental Advisor

Principal Hydraulic Modeller - Flood Risk

After Sales Parts Advisor Apprenticeship

I want to receive the latest job alerts for technical advisor in inverness, hld

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