We kindly ask all candidates to read the application instructions at the end of the advert thoroughly and complete all required steps. Incomplete applications may not be considered.
Are you an experienced housing professional ready to make a real difference? We are recruiting for two Senior Housing Officers within our Customer Services Team.
Whether your expertise lies in Allocations and Housing Options or Tenancy Sustainment, this is an exciting opportunity to lead a high-quality service, support thriving communities, and help shape the future of housing across the Highlands.
Contract Terms: 35 hours per week (full time), Permanent (2 full time posts available)
Salary: £50,780 – £53,897, Grade SO3-SO1 + car allowance (Salary placing will normally be at the first point of the scale)
Location: Hub, Home and Roam – Hybrid working with an Invergordon office base
Closing Date: Thursday, 13 August 2026 at 5pm
Interview Date: Tuesday, 25 and Wednesday, 26 July 2026
About the Role
As Senior Housing Officer you will provide day-to-day operational leadership within our function-based housing teams, driving high standards of service delivery, performance and continuous improvement across housing services.
The role includes a requirement to participate in the out‑of‑hours cover rota, providing support outside of normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible.
As Senior Housing Officer you will:
- Lead and coordinate the day-to-day delivery of your dedicated housing function.
- Line manage Housing Officers and Assistants within your function.
- Produce regulatory and management reports.
- Deputise for the Customer Services Manager when required.
- Improve tenant satisfaction and ensure compliance with legislation and best practices.
What we are looking for:
- Experience in social housing and housing management.
- Strong leadership and team management skills.
- Knowledge of Scottish housing legislation, tenancy management, and welfare systems.
- Excellent organisational, communication, and problem-solving skills.
- Experience of improving services and using systems and data to support decision-making.
- Ability to work proactively and collaboratively.
- Full UK Driving licence with access to a vehicle
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. As Senior Housing Officer, you will play a crucial role in shaping the future of our housing and customer services while ensuring the safety and satisfaction of our tenants.
Alternative Job Titles you may have had are: Housing Manager, Senior Housing Coordinator, Lead Housing Officer, Principal Housing Officer, Housing Services Team Leader, Community Housing Officer, Housing Support Services Lead, Social Housing Coordinator
What we are Offering:
We value our employees and offer many benefits including but not limited to:
- Hybrid working – ‘Hub, Home & Roam’
- 28 days annual leave entitlement plus 12 days business/public holidays
- Development and training opportunities
- Flexible working hours
- Day one sick pay
- Employee benefit discount scheme
- Company pension scheme
- Access to an employee assistance program available 24/7
- Family friendly policies
How to Apply:
To apply, please submit either:
- A fully completed application form, or
- Your CV, along with a supporting statement
to [email protected] outlining how your skills, experience and knowledge meet the requirements of the Job Description and Person Specification.
Please note CV’s without cover letter may not be considered.
Further information about this opportunity, including the Job Description, Person Specification and application form, can be downloaded from our website: https://www.albynhousing.org.uk/careers/
For further information or an informal chat, please contact Sandra Connolly on 07917 659 184 or Gayle Anderson on 07816 125 395.
Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.
Pay: £50,780.00-£53,897.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Invergordon (Highland)
