Corporate Work, Jobs in Ipswich, Eng (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Administrator
Kier Group —Ipswich
- Part-time
- Computer literacy
- Computer skills
- Flexible schedule
11d
Executive Coordinator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
9d
Field Service Specialist, Respiratory Protection. Ipswich / East Anglia
Anchor Safety LLP —Great Blakenham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Travel
Quick apply
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Community Host / Leisure Assistant.
Vivify Venues —Ipswich
- £10.85 - £12.71 an hour
- Customer service
- In-person
- School
- Free parking
- Referral programme
Quick apply
Workshop & Assembly Assistant
Game Works Creative Ltd —Ipswich
- £12.71 - £13.50 an hour
- Full-time
- Quality control
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
11d
Account Executive - East of England
Gallagher —Ipswich
- Business development
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Project Manager - 12 Month FTC - Corporate IT
SmartestEnergy —Ipswich
- £50,000 - £55,000 a year
- Hybrid work
- Travel
Quick apply
Governance Officer
Colchester City Council —Colchester
- £29,319 - £30,616 a year
- Full-time
- Presentation skills
- Employee discount
Freelance British Sign Language (BSL) Interpreter
IILTS —Ipswich
- From £15 an hour
- Full-time
- Remote
- English
- Travel
- Communication skills
- Free parking
- Work from home
Quick apply
1d
Employee Relations Specialist - FTC to 31 March 2027
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Project management
- Annual leave
- Employee assistance programme
LGR Head of Programme Management Office
Suffolk County Council —Ipswich
- £74,716 - £84,404 a year
- Full-time
- Hybrid work
- Management
6h
Apprentice Administrator
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
1d
Client Support
Miller Insurance Services —Ipswich
- Part-time
- Travel
- Annual leave
Trainer in Corporate Responsibility and Sustainability (on-site)
Suffolk New College —Ipswich
- £27,702 - £41,895 a year
- In-person
2d
Audit Assistant
Larking Gowen —Ipswich
- From £25,000 a year
- Analysis skills
- Travel
- Accounting
- Annual leave
- Employee assistance programme
Funding Officer - Energy Projects
East Suffolk Council —Woodbridge
- £39,152 - £42,839 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Employee discount
10d
Finance Business Partner
OCS Group —Ipswich
Quick apply
People Advisor
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply

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Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

corporate jobs in ipswich, eng

Business to Business Customer Service / Success Executive

Administrator

Executive Coordinator

Field Service Specialist, Respiratory Protection. Ipswich / East Anglia

Employee Relations Advisor

Community Host / Leisure Assistant.

Workshop & Assembly Assistant

Account Executive - East of England

Project Manager - 12 Month FTC - Corporate IT

Governance Officer

Freelance British Sign Language (BSL) Interpreter

Employee Relations Specialist - FTC to 31 March 2027

LGR Head of Programme Management Office

Apprentice Administrator

Client Support

Trainer in Corporate Responsibility and Sustainability (on-site)

Audit Assistant

Funding Officer - Energy Projects

Finance Business Partner

People Advisor

I want to receive the latest job alerts for corporate in ipswich, eng

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