Customer success manager Work, Jobs in Ipswich, Eng (with Salaries)

Workforce Management Manager
Fred. Olsen —Ipswich
- Full-time
- Leadership
- Communication skills
- Employee discount
8d
Business Development Manager
OrderYOYO —Ipswich
- £30,000 - £31,000 a year
- Sales
- Restaurant
Quick apply
13d
Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
14d
Business Development Manager
Fleetmaxx Solutions —Ipswich
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
New Business Manager - Affinity Partnerships
Arc Legal —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
New Business Manager - Affinity Partnerships
AmTrust International —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Regional Sales Manager - EMEA
Textron Specialized Vehicles —Ipswich
- Full-time
- Remote
- Customer service
- Travel
- IT
- Annual leave
- Employee assistance programme
4d
Sales Manager Ipswich
Glyn Hopkin —Ipswich
- £40,000 a year
- Sales
Branch Manager
Abbey Sales and Lettings Ltd —Halstead
- £30,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
7d
Store Manager
EE —Felixstowe
- £30,000 - £35,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
- Store discount
- Employee discount
Quick apply
7d
Store Manager
Lidl —Colchester
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
12d
Technical Manager (East)
Ajax Systems —Ipswich
- Full-time
- Hybrid work
- Communication skills
Quick apply
Account Executive - East of England
Gallagher —Ipswich
- Administrative experience
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Customer Care Co-ordinator
Bloor Homes —Bury St. Edmunds
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
14d
Graduate Management Trainee - Ipswich / Bury St Edmunds
Enterprise Mobility —Ipswich
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Business Development Manager
WTW —Ipswich
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
Store Manager - Convenience Ipswich ,Suffolk
Morrisons —Ipswich
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Field Sales Consultant
Bionic Services Ltd —Ipswich
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Workforce Management Manager

Fred. Olsen -
Ipswich

Apply Now

Job details

Permanent | Full-time
8 days ago

Benefits

Employee discount

Qualifications

Leadership
Communication skills

Full job description

Category:

Reservations

Vacancy Type:

Permanent

Full Time

Salary:

Competitive

Closing Date:

Fri, Jul 24, 2026

Location:

Ipswich

Benefits:

AXA Health Private medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our Boost Benefits scheme

Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We are looking for a proactive and strategic Workforce Management Manager to join our customer-focused contact center teams within the exciting cruise industry. This is your chance to shape workforce strategy, optimise resources, and drive operational excellence in a fast-paced, vibrant environment. If you thrive on data-driven decision making and love creating seamless customer experiences, we want to hear from you!

As the Workforce Management Manager, you will play a pivotal role in ensuring the efficient and effective operation of our contact center, supporting our cruise line guests with exceptional service. You will lead the WFM function, oversee forecasting, scheduling, real-time management, and performance analytics to optimise staffing levels and service delivery.

We are eager to hear from candidates with proven experience in workforce management within a contact center environment. Success in this role requires strong leadership and communication skills, as well as the ability to perform effectively under pressure and adapt quickly to changing priorities.

This is a Full-Time position working 35 hours per week (Monday - Friday 9:00am - 5:00pm) based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) offering a hybrid work pattern of 3 days in the office and 2 days at home.

Attached to this advert you will find a detailed Job Profile and an overview of the staff benefits we offer.

Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health private medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme.

Our Values:

We are caring -“We trust and care for each other, our guests and our environment”

Always deliver a warm and friendly welcome, always make time to listen, look out for each other’s safety, security and well-being, strive to help protect the environment for future generations.

We are positive - “We live and share a positive attitude”

Motivate each other with positive energy, always see the opportunities in new ideas, believe it’s better to learn than never try, always look for ways to add value and make a difference.

We are real - “We are always ourselves and respect others”

Bring our real selves to work and perform, respect and embrace all our different personalities and cultures, have the courage to admit when we are wrong and have the strength to act on it, have a voice and encourage open, honest communication.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

Apply Now

Refine Your Search

customer success manager jobs in ipswich, eng

Workforce Management Manager

Business Development Manager

Product Support Manager

Business Development Manager

New Business Manager - Affinity Partnerships

New Business Manager - Affinity Partnerships

Area Sales Manager

Regional Sales Manager - EMEA

Sales Manager Ipswich

Branch Manager

Store Manager

Store Manager

Technical Manager (East)

Account Executive - East of England

Customer Care Co-ordinator

Graduate Management Trainee - Ipswich / Bury St Edmunds

Senior Business Development Manager

Team Leader

Store Manager - Convenience Ipswich ,Suffolk

Field Sales Consultant

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