Technology management occupations Work, Jobs in Jodrell Bank, Chs (with Salaries)

IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Java Full Stack Engineer with AI-driven development exposure - Vice President
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer Science
- Java
- Master's degree
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Manchester
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco UK —Warrington
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
14d
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
14d
Product Manager - Data Products
Forge Holiday Group Ltd —Chester
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Product management
- APIs
- AI
Quick apply
11d
Head of Mobility Technology
Parkonic Smart Mobility Solutions Ltd —Manchester
- £4,000 - £5,500 a month
- Full-time
- Management
- Project management
- Software development
- Annual leave
- Referral programme
Quick apply
Scrum Master (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
- IT
- Leadership
Quick apply
Project Managers (DV Security Clearance)
CGI —Manchester
- Full-time
- Project management
- Agile
- Communication skills
Quick apply
Product Owner (Hardware) - Real-Time Information (RTI)
Vix Technology & Kuba —Manchester
- Full-time
- Hybrid work
- Product management
- Communication skills
- Employee assistance programme
Quick apply
IT Infrastructure Manager
Destination Sport —Manchester
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Employee assistance programme
- Referral programme
Quick apply
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
Senior Product Manager - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Flexible schedule
Quick apply
Technical Delivery Lead
Dechra Pharmaceuticals PLC —Northwich
- £90,000 - £95,000 a year
- Project management
- Travel
- Agile
- Employee assistance programme
Senior Vice President, Full-Stack Engineer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer Science
- Java
- Master's degree
1st Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
14d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
HR Data and AI HR Project Manager
MBDA —Bolton
- £60,000 - £72,000 a year
- Hybrid work
- Machine learning
- Human resources
- AI
- Free parking
Vice President, Business Technology Liaison
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Engineering
- Master's degree
- Analysis skills

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technology management occupations jobs near jodrell bank, chs

IT Service Delivery Manager

Custodia -
Knutsford

Apply Now

Job details

£40,000 a year

Benefits

Free parking
On-site gym
Company pension
Private medical insurance
Gym membership
Sick pay
On-site parking

Qualifications

ITIL
IT
Communication skills

Full job description

IT Service Delivery Manager

Reporting to: Ops Manager
Location: Knutsford - Office based

Salary: £40k per annum

Role Summary

The Service Delivery Manager is responsible for overseeing the delivery, performance, and continuous improvement of Custodias internal IT systems, tools, and outsourced technology services. This role ensures that internal technology infrastructure supports operational efficiency, scalability, and compliance across the business. Acting as the primary point of accountability for internal IT service management and vendor oversight, the individual will work closely with department heads, outsourced partners, and executive leadership to ensure technology services meet business needs and compliance requirements.

Key Responsibilities

Internal IT Systems Oversight
- Own the performance and lifecycle management of Custodias internal IT systems, platforms, and productivity tools.
- Ensure systems are reliable, secure, and aligned with business priorities and compliance mandates (e.g., ISO 27001, SOC 2 Type 2).
Outsourced Technology Vendor Management
- Manage relationships with third-party vendors and MSPs responsible for supporting Custodia's internal IT services and infrastructure.
- Oversee and actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, and proactive resolution of any contractual issues or disputes.
- Ensure service levels are met and support contracts are actively monitored, evaluated, and renewed or adjusted as needed.
- Lead vendor performance reviews and enforce service delivery and escalation protocols.
Service Delivery & Operational Excellence
- Define, implement, and monitor SLAs and KPIs for internal IT services.
- Ensure efficient incident, change, and problem management processes are followed by internal and outsourced teams.
- Act as the escalation point for internal IT issues impacting productivity or business operations.
- Manage an internal ServiceDesk ensuring all tickets are monitored and completed with a Custodia SLA.
- Manage the Onboarding & Offboarding process, make improvements to ensure all new starters have the best possible chance to succeed.
Governance & Compliance
- Maintain alignment with Custodias compliance frameworks (ISO 27001, SOC 2 Type 2) for internal IT systems and tools.
- Ensure proper controls are in place around access management, data handling, and system availability.
- PIM management, ensuring correct permissions are being reviewed and assigned correctly.
Project Management
- Support internal teams implementing new tools, managing the project and ensuring all project go through the correct security measures.
- Work closely with the security and operations team to implement CyberArk, replacing our VDI Infrastructure.
Budgeting and Procurement
- Manage the internal IT operational budget and oversee procurement of IT tools, licenses, and services.
- Evaluate new tools and solutions to support operational goals, ensuring cost-effectiveness and strategic fit.
Continuous Improvement
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of partner services and user experience.
- Proactively identify and implement opportunities for automation, standardization, and modernization.
- Promote innovation and value addition through process optimization and excellence.
Stakeholder Engagement
- Collaborate closely with department leaders to understand internal technology needs and improve service responsiveness.
- Provide regular reporting to the COO and executive team on internal IT service performance, risks, and improvement plans.

Qualifications & Experience

5+ years of experience in IT service delivery or internal IT operations.
Proven track record in managing IT vendors, systems, and infrastructure in a modern, cloud-centric environment.
Familiarity with ITIL practices, service desk operations, and modern enterprise IT tools.
Strong knowledge of compliance standards such as ISO 27001 and SOC 2 Type 2.
Exceptional communication and stakeholder management skills.
Experience in regulated industries is a plus.

Benefits:

25 days holiday plus Bank Holidays

Free onsite Gym

BUPA healthcare & Dental care

Sick Pay

Pension 4%

Free onsite parking

Apply Now

Refine Your Search

technology management occupations jobs in jodrell bank, chs

IT Service Delivery Manager

Java Full Stack Engineer with AI-driven development exposure - Vice President

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Operational Technology / Project Management Professionals (OT/SCADA PLC)

2nd Line Service Desk Team Leader

2nd Line Service Desk Team Leader

Product Manager - Data Products

Head of Mobility Technology

Scrum Master (DV Security Clearance)

Project Managers (DV Security Clearance)

Product Owner (Hardware) - Real-Time Information (RTI)

IT Infrastructure Manager

Service Desk Team Leader

Senior Product Manager - SaaS

Technical Delivery Lead

Senior Vice President, Full-Stack Engineer

1st Line Service Desk Team Leader

Helpdesk Team Leader

HR Data and AI HR Project Manager

Vice President, Business Technology Liaison

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