12 month ftc Work, Jobs in Kelsall, Chs (with Salaries)

Complaints Handler - 12 month FTC
Chetwood Bank —Wrexham
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
Quick apply
2d
Operations Executive - 12 Month FTC
Evelyn Partners —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
10d
Supply Planner - 12 Month FTC
Pets at Home —Cheadle
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
2d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
1d
CRM Manager - 12 Month FTC
Pets at Home —Cheadle
- £36,000 a year
- Full-time
- Hybrid work
- Management
- Care plans
- Marketing
7d
Digital Analyst - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Financial Planning Analyst - 12 month FTC
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
Quick apply
8d
Project Support Coordinator- 12 months FTC
Carey Group —Chester
- Full-time
- Microsoft Office
- Organisational skills
Finance Systems Assistant - 12 month FTC
B&M Retail —Liverpool
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
- Employee discount
HR Services Associate - 12 month FTC
BDO —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Medical Records Administrator (FTC)
Spire Healthcare —Wrexham
- £12.76 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
3d
HR Advisor 12 month FTC
Stantec —Warrington
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Website & Social Media Manager - 12 Month FTC
United Infrastructure —Warrington
- Full-time
- Project management
- Organisational skills
- Construction
Quick apply
9d
Space and Range Analyst - 12 months FTC
Pets at Home —Cheadle
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Office
- SQL
6d
Perioperative Practitioner - FTC - 12 Months
Spire Healthcare —Liverpool
- Full-time
- Care plans
- Communication skills
- Annual leave
Shopper Marketing Lead (12 Month FTC) - THG Nutrition
THG —Manchester
- Microsoft Powerpoint
- Merchandising
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Night Shift Supervisor
AO World —Crewe
- £36,357.08 a year
- Temporary
- Microsoft Office
- Warehouse experience
- Communication skills
6d
Security Architect (12 month FTC)
Allwyn UK —Warrington
- Hybrid work
- Agile
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Sales Support Specialist
Hologic —Manchester
- Communication skills
Regional People Business Partner - 12 months FTC
Pets at Home —Cheadle
- £50,000 - £60,000 a year
- Weekend availability
- Travel
- Human resources
1d

I want to receive the latest job alerts for 12 month ftc in kelsall, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

12 month ftc jobs near kelsall, chs

Complaints Handler - 12 month FTC

Chetwood Bank -
Wrexham

Quick apply

Job details

Full-time
2 days ago

Benefits

Private dental insurance
Company pension

Qualifications

GCSE
Complaint handling
Analysis skills
Financial services
Communication skills
A Level

Full job description

Description

This is a 12 Month Fixed Term Contract
As a Complaints Handler, you will play a key role in delivering fair, timely, and customer-focused complaint resolutions while ensuring full compliance with FCA regulations and industry standards. You will investigate each case thoroughly by gathering evidence, engaging with customers and internal stakeholders. Beyond resolving individual complaints, you will contribute to continuous improvement by identifying trends and recommending enhancements to products, services and customer journeys. You will also manage complaints from initial receipt through to final resolution and help identify opportunities to improve the overall customer experience and complaint handling process.

Key Responsibilities

Manage customer complaints from initial contact through to resolution, conducting thorough investigations and ensuring all cases are handled fairly, efficiently, and in line with FCA regulations.
Apply sound judgement and effective problem-solving skills to assess information, determine appropriate outcomes.
Maintain accurate and up-to-date complaint records within the CRM system, ensuring compliance with record-keeping standards and regulatory requirements.
Identify root causes, analyse complaint trends, and recommend improvements to processes, systems and controls.
Review and respond to Financial Ombudsman Service (FOS) referrals, preparing comprehensive evidence packs and supporting documentation within agreed timescales.

Skills, Knowledge & Expertise

Recent experience handling customer complaints and complex cases within a regulated financial services environment.
Strong knowledge of financial products, including credit cards, consumer loans, savings accounts, and mortgages is advantageous.
Excellent written and verbal communication skills, with the ability to demonstrate empathy, build rapport, and deliver positive customer outcomes.
Strong analytical and problem solving skills, experience handling customer data and the ability to support vulnerable customers.
Knowledge of fraud investigations, collections processes, and Financial Ombudsman Service (FOS) cases is advantageous.
Minimum qualification of A-Levels (or equivalent), including GCSE English and Maths (Grade C/4 or above).

Job Benefits

Competitive salary
25 days holiday PLUS your BIRTHDAY off
Pension contribution with Royal London
Life Assurance
Private medical, dental and optical health insurance with Axa
Hybrid working
Free breakfast available

About Chetwood Bank

We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages

Data Protection

We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.

Cifas
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Chetwood Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.

Quick apply

Refine Your Search

12 month ftc jobs in kelsall, chs

Complaints Handler - 12 month FTC

Operations Executive - 12 Month FTC

Supply Planner - 12 Month FTC

Network Support Planner - Part Time 30 hours. 12 months FTC.

CRM Manager - 12 Month FTC

Digital Analyst - 12 Month FTC

Financial Planning Analyst - 12 month FTC

Project Support Coordinator- 12 months FTC

Finance Systems Assistant - 12 month FTC

HR Services Associate - 12 month FTC

Medical Records Administrator (FTC)

HR Advisor 12 month FTC

Website & Social Media Manager - 12 Month FTC

Space and Range Analyst - 12 months FTC

Perioperative Practitioner - FTC - 12 Months

Shopper Marketing Lead (12 Month FTC) - THG Nutrition

Night Shift Supervisor

Security Architect (12 month FTC)

Sales Support Specialist

Regional People Business Partner - 12 months FTC

I want to receive the latest job alerts for 12 month ftc in kelsall, chs

Explore jobs in more locations

Description

Key Responsibilities

Skills, Knowledge & Expertise

Job Benefits

About Chetwood Bank

Jobseeker tools

Employer Tools

Browse

Stay Connected