Technical support engineer Work, Jobs in Kidderminster, Wor (with Salaries)

Service & Technical Support Engineer
Pulsar Measurement —Malvern
- £40,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
1d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Technical Support & Sustainment Engineer
Raytheon —Malvern
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance programme
9d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
11d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
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Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave

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Service & Technical Support Engineer

Pulsar Measurement -
Malvern

Quick apply

Job details

Permanent
£40,000 a year
1 day ago

Benefits

Company pension
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Soldering
Equipment repair
Microsoft Office
SharePoint
Communication skills
Time management

Full job description

COME JOIN OUR TEAM!

We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes a flexi holiday scheme, company sick pay, salary sacrifice pension, employee discount scheme, life assurance and a company bonus scheme together with a great positive culture!

WHO WE ARE:

Pulsar Measurement is part of the TASi Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters.

The newly restructured TASi Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASi Measurement’s high repeat customer rate is due to an ability to remain close to our customers reinforced by providing local service and complete engineered solutions and problem solving.

Join us on this exciting journey, as we continue to expand our business.

JOB SUMMARY:

Provide the highest standard of remote technical support to Pulsar customers while delivering on-site technical services safely, efficiently, and professionally. Conduct testing across the Pulsar product range, diagnose faults, and perform repairs and maintenance on system hardware to ensure optimal performance and reliability.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

At Customer locations

Initial Setup & commissioning of newly installed equipment
Health check & measurement verification of existing equipment
Logically diagnose, determine & apply corrective action for measurement issues
Service/Repair of measurement systems
Deliver customer training of measurement systems
Identify opportunities for repeat site service business
Testing and verifying new product developments
Assess risks of work location and activities

At Head Office

Provide remote technical support for Pulsar Measurement products via telephone, email, and other communication channels
Assist with servicing products returned for repair
Prepare Risk Assessments & Method Statements for submission prior to customer site visits
Assist with testing new product developments.
Resolving technical customer queries liaising with Sales/Quality/Engineering/Product Management teams as necessary
Feedback updates in H&S practices and requirements for different sites and industries
Provide VOC feedback to Product Management/Quality/Engineering teams for product enhancement & NPI purposes

TRAVEL:

Travel estimated to be no greater than 80% of the working week. Travel includes but is not limited to UK customer locations, and overseas distributor/customer locations. Overnight stays will be required based upon customer site locations.

KNOWLEDGE, SKILLS & ABILITIES:

Excellent written and verbal communication skills
Technical electrical/electronic engineering background.
A sound, logical approach to learning and problem solving.
Good understanding of industrial measurement equipment and measurement techniques.
Experience servicing/repairing electrical equipment; including soldering to component level is preferred.
Good understanding of on-site health and safety requirements employed throughout target industries.
Ability to safely work alone and with others as part of a team.
Confident and calm telephone manner.
Good time management and planning skills.
Good understanding of Microsoft Office – Excel, Word, Outlook, Powerpoint, SharePoint, Teams
Previous use of CRM software.

EDUCATION AND COMPETENCES:

Professional Competence

Good understanding of basic electronic circuits. A formal qualification in electrical/electronic engineering preferred
Full clean driving license
Industry recognised health and safety qualification desired

TRAITS:

Ability to uphold Pulsar Measurement’s mission and vision. Must be accountable and adaptable to changing priorities, trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.

COMMITMENT TO PEOPLE AND PLANET:

TASi Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.

As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.

Experience

Required

3 year(s): Technical electrical/electronic engineering background.

Preferred

CRM software
On-site health and safety requirements employed throughout target industries
Servicing/repairing electrical equipment; including soldering to component level is preferred
1 year(s): Industrial measurement equipment and measurement techniques.

Education

Preferred

Technical/other training or better in Electronics Engineering Technology

Behaviours

Preferred

Loyal: Shows firm and constant support for a cause
Team player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

Motivation

Preferred

Goal completion: Inspired to perform well by the completion of tasks
Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation

Quick apply

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technical support engineer jobs in kidderminster, wor

Service & Technical Support Engineer

2nd Line Engineer - Support

Technical Support & Sustainment Engineer

Telecoms Support Desk Engineer