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Online Assistant

Sainsbury's -
Whitley Bay

Apply Now

Job details

Permanent | Part-time
£13.23 an hour
6 days ago

Benefits

Discounted or free food
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Van driver
Driving Licence
Route planning
Goods-out loading and unloading
Vehicle maintenance checks
Customer support
Pre-ride vehicle checks
Customer interaction
Picking & packing
Vehicle loading
Communication skills
Load & unload

Full job description

Online Assistant

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Requisition ID: 400077666

Shift hours
Early shift: 03:00

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll be the special ingredient that supports a joyful shopping experience for our online customers, so they get everything they shop at Sainsbury’s for.

Eligibility:

You must be above the school-leaver age in your country School leaving age - GOV.UK
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
You must have Right to Work eligibility in the UK

What you’ll be doing:

Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing brilliant substitutions where products are out of stock
Using a handset that plans your route around the store, what you need to select, and how long you have to complete each shop
Working behind the scenes dealing with customer queries, processing orders, and helping to load the vans for our Home Delivery Drivers
Supporting the safe and efficient loading of delivery vans, ensuring orders are organised, accurate, and ready for dispatch
Acting as a backup Home Delivery Driver when required, completing customer deliveries safely, efficiently, and to a high standard of service
Carrying out vehicle checks and adhering to all driving, safety, and legal requirements when operating company vehicles
Providing excellent customer service when delivering orders, acting as a friendly and professional ambassador for the store
Always ready to serve our customers brilliantly, supporting with any questions and proactively offering help
Building great knowledge about our products, services and promotions to help provide recommendations
Working flexibly across the store and online operation as required

What makes a great Sainsbury’s Colleague:

Holds a full, valid UK driving licence with a safe and responsible driving record
Confident and comfortable driving a van in a variety of conditions and locations
Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high-energy environment, both independently and as part of a team
Excellent communication skills, with the ability to engage confidently and professionally with customers and colleagues
Friendly and welcoming with a genuine enthusiasm for helping customers
Enjoys working in a fast-paced, physical and high-energy environment, using initiative to solve problems and taking responsibility for owning tasks
Always ready to work flexibly and productively to a high standard across the store – you’ll be fully trained in a variety of skills, giving you opportunities to learn, develop and try new things
Comfortable learning to use new digital tools and technology to do your job brilliantly, including handheld devices and delivery systems
Physically able to move shopping containers up to 15kg and support loading/unloading duties
Has great attention to detail, helping keep the store and delivery operation safe, accurate, and efficient

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
Free food and hot drinks - provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

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I want to receive the latest job alerts for resources assistant in killingworth, nbl

Explore jobs in more locations

Online Assistant

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Requisition ID: 400077666

Shift hours
Early shift: 03:00

What you’ll be doing:

What makes a great Sainsbury’s Colleague:

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resources assistant jobs in killingworth, nbl

I want to receive the latest job alerts for resources assistant in killingworth, nbl

Explore jobs in more locations

Online Assistant

Rate: £13.23 per hour Location: Whitley Bay Store, Whitley Bay, NE25 9EX Hours: Part time, 16 hours per week Contract type: Permanent Business area: Retail Requisition ID: 400077666

Shift hours Early shift: 03:00

What you’ll be doing:

What makes a great Sainsbury’s Colleague:

Rate: £13.23 per hour
Location: Whitley Bay Store, Whitley Bay, NE25 9EX
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Requisition ID: 400077666

Shift hours
Early shift: 03:00