IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
2d
IT Support Specialist
Nazco Digital Technology and Business Services —Stirling
- £2,600 - £3,100 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
6d
IT Systems Administrator
Albert Bartlett —Airdrie
- Full-time
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- CRM software
- Computer networking
- In-person
- Referral programme
- Sick pay
Quick apply
10d
IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
8d
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Employee discount
9d
IT Support Specialist
Codilix LTD —Glasgow
- Up to £2,200 a month
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
12d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Customer Service Helpdesk Assistant
Target-FM —Livingston
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
IT Generalist
Plexus —Livingston
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
8d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
Quick apply
Digital Helpdesk Support Apprentice
QA Apprenticeships —Glasgow
- £19,000 a year
- Monday to Friday
- Writing skills
- Continuous improvement
- Travel
Junior Netsuite Systems Administrator
Ooni —Lomond
- Annual leave
- Employee assistance programme
Principal IT Service Desk Engineer - Fixed Term Contract
Alexander Dennis —Larbert
- Call to connect
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
8d
Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply

I want to receive the latest job alerts for it support in kilsyth, stg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Eurostampa UK
Cumbernauld

Apply Now

Job details

Full-time

Benefits

Free parking
On-site gym
Employee assistance programme
Employee discount
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Maintenance
User account management
Computer hardware
Customer support
Application support
Cybersecurity
Communication skills
Information Technology

Full job description

IT Support Technician - Permanent - Cumbernauld

We are looking for a proactive and customer-focused IT Technician to join our team at Eurostampa UK. This role is responsible for ensuring that the company’s computer systems, IT equipment and related technology operate effectively, securely and reliably to support streamlined business operations.

The successful candidate will provide first-line technical support and practical advice to employees, resolving IT issues on site and through phone and email support. You will manage, prioritise and escalate support requests appropriately, while contributing to the ongoing development of the in-house IT function.

Working as part of the wider company IT team, the IT Technician will support day-to-day operational requirements, improvement activities and IT projects, liaising with Head Office IT in Italy where technical escalation, guidance or approval is required.

Key responsibilities

Provide first-line IT support for Eurostampa UK, including helpdesk support, login issues, password resets, software queries and connectivity problems.
Manage, prioritise and resolve incoming support requests, ensuring internal customer queries are handled efficiently and professionally.
Create user accounts, support access requirements and escalate issues where required.
Install computer hardware and software, update applications and carry out diagnostic testing.
Prepare IT hardware for deployment and support the decommissioning of equipment at end of life.
Undertake basic maintenance of computer hardware, IT equipment and related components.
Monitor and manage local IT equipment stock levels, escalating requirements where necessary.
Respond promptly to IT breakdowns to minimise disruption to operations.
Diagnose and troubleshoot software, hardware and connectivity issues.
Provide direct end-user support, helping employees make effective use of company systems and software.
Identify IT risks, incidents and recurring issues, escalating them appropriately.
Support the use of security technologies to help protect company computers, servers and data against security threats, data leaks and cyber risks.
Work with Group IT on specific projects and new system installations.
Contribute to improvement activity, project support and the ongoing development of the IT function.
Support business objectives and undertake other reasonable duties as required.

What We’re Looking For

Experience in an IT support, helpdesk, service desk or technician role.
Good working knowledge of computer hardware, software, user accounts, connectivity and general troubleshooting.
Experience using CATO Networks, Nutanix, ESKO, Adobe, Dynamics 365 is desirable
Relevant IT qualification e.g HND or degree level
Ability to provide clear, practical and customer-focused support to employees at all levels.
Strong problem-solving skills with the ability to investigate, diagnose and resolve technical issues.
Ability to prioritise workload, manage multiple support requests and escalate issues appropriately.
Good communication skills, both written and verbal.
A proactive, organised and reliable approach to work.
Awareness of IT security, data protection and cyber risk would be advantageous.
Experience working in a manufacturing, operational or fast-paced business environment would be beneficial.

What We Offer

A varied and hands-on IT role within a growing manufacturing business.
The opportunity to support day-to-day operations and contribute to IT improvement projects.
A supportive working environment with links to the wider Group IT team.
Employee benefits package including shopping discounts and employee assistance programme
Onsite parking
Free onsite gym available to all employees
Training and development opportunities relevant to the role.

Please note, this is a full-time position working 37 hours per week Monday to Thursday 8am to 4.30pm, and Friday 8am to 1pm.

Interested? Click 'Apply Now' to kickstart your career with Eurostampa.

Due to high levels of applications anticipated we are only able to contact shortlisted candidates.

Apply Now

Refine Your Search

it support jobs in kilsyth, stg

IT Support Technician

Graduate / Entry-Level 1st Line IT Support Technician

IT Support Specialist

IT Systems Administrator

IT 1st Line Support (UK)

IT Desktop Support

L1 Service Desk Analyst

IT Support Analyst

IT Support Specialist

Inbound Technical Support Advisor

Service Desk Engineer

IT Support Technician

Service Desk Analyst

Customer Service Helpdesk Assistant

IT Generalist

IT Service Desk Analyst

Digital Helpdesk Support Apprentice

Junior Netsuite Systems Administrator

Principal IT Service Desk Engineer - Fixed Term Contract

Helpdesk Administrator

I want to receive the latest job alerts for it support in kilsyth, stg

Explore jobs in more locations

What We’re Looking For

What We Offer

Jobseeker tools

Employer Tools

Browse

Stay Connected