Claims advisor Work, Jobs in Kings Bromley, Sts (with Salaries)

Claims Advisor
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
13h
HR & Payroll Advisor
Fire Glass UK —Oldbury
- £30,000 - £35,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Quick apply
Customer Service and Sales Advisor
NFU Mutual Agency —Uttoxeter
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
- Annual leave
13d
Customer Service & Sales Advisor
Stellantis &You —Birmingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
8d
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
5d
Health & Safety Advisor
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
7d
New Claims Advisor
AX —Birmingham
- Up to £27,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Employee Relations Advisor (18-month FTC)
Beazley Management Limited —Birmingham
- Microsoft Excel
- Customer service
- Microsoft Office
11d
Customer Sales Advisor
Halfords —Cannock
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
6d
Claims & Investigation Lawyer
Pinsent Masons —Birmingham
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
6d
HR & Payroll Advisor
FireGlass UK Ltd. —Oldbury
- Full-time
- Management
- Master's degree
- Bachelor's degree
8d
Soft Services Manager
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
17h
Client Care Assistant (Maternity Cover)
IVC —Stoke-on-Trent
- Up to £26,250 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
Parts Advisor
Arnold Clark —Bilston
- £30,500 - £42,500 a year
- Customer service
- Employee discount
Quick apply
8d
Asset Experience Associate
JLL —Birmingham
- Sales
- Maintenance
- Leadership
13d
Risk Manager - Tech & Cyber Risk
Beazley Management Limited —Birmingham
- Business
- Communication skills
- Negotiation
Insurance Client Manager - Corporate Risk, Birmingham
Aon Corporation —Birmingham
- Hybrid work
R&D Manager
Cooper Parry —Derby
- Full-time
- Microsoft Outlook
- IT
Lead Contract Manager
Low Carbon Contracts Company —Birmingham
- £80,000 a year
- Hybrid work
- Management
- English
- Project management
- Annual leave
- Work from home
Quick apply
Presales Consultant
Civica —Dudley
- Hybrid work
- Sales
- Annual leave
- Referral programme
Quick apply
12d

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Claims Advisor

Homeserve -
Walsall

Quick apply

Job details

Permanent
£28,000 a year
13 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

Customer service
Plumbing

Full job description

About The Role

HomeServe is currently recruiting for Claims Advisors to join our busy and fast-paced Claims Department at our Walsall site (WS2 7BN).

Salary: £28,000 per year, with opportunities to progress and build your career as you grow with HomeServe

Contract: Permanent, full-time (40 hours per week)

You’ll work 8.5-hour shifts within our operating hours of 7am to 10pm, Monday to Sunday (including Public Holidays), giving you variety and flexibility in your working week.

This is a fully flexible Contact Centre role, following a 12-week rotating shift pattern. We’ve designed our rota with work-life balance in mind, so you’ll have no more than:

2 out of 12 weeks where shifts finish between 8pm and 10pm
3 full weekends worked across the 12-week cycle

Where will I work?

You’ll start your journey with us based full-time at our Walsall office during your probation period, giving you the opportunity to fully settle into the role and be supported by your team.

Once you’ve successfully passed probation, you’ll move onto our hybrid working model, currently 2 days at home and 3 days in the office. Wherever possible, we’ll also aim to schedule late shifts and weekend hours to be worked from home, helping you maintain a great balance between work and home life.

About You

Who is HomeServe looking for?

We’re looking for enthusiastic and empathetic individuals to join our team as Claims Advisors. In this role, you’ll be part of a vibrant, supportive team, helping customers with both claims and general service enquiries. You’ll take the time to understand each customer’s needs, whether that’s progressing a claim or resolving a query, and aim to provide the right solution first time.

For example, if a customer’s boiler breaks down, you’ll take ownership from the outset - handling the claim, organising an engineer visit, and ensuring the issue is resolved as quickly and smoothly as possible. You’ll also support customers with a wide range of everyday queries, making sure they feel supported whenever they reach out to us. With ongoing training, you’ll develop strong knowledge of our products, systems, and regulatory processes, enabling you to deliver a confident, seamless experience across every interaction.

To join us as a Claims Advisor, you do not need a specific background or qualifications. All we ask is that you have some previous customer service experience and the following attributes:

Resilient – able to stay calm and professional in challenging situations
A great listener, who can understand what our customers need
Eager to learn all about our products and processes
Dedicated to providing excellent customer service
Detail-focused, so you can follow our processes correctly
Able to use a computer, so you can get to grips with our software and systems
Someone who enjoys working in a fast-paced, supportive, and fun environment

We will teach you everything else. Our comprehensive training programme is designed to set you up for success. This is a fantastic opportunity to join a growing business and start building your career, with hands-on support, ongoing training, and great rewards along the way.

About Us

What can HomeServe offer me?

22 days' holiday (rising to 25), with the opportunity to buy extra days. Plus, take 2 paid days to volunteer for a charity of your choice
Access to hundreds of discounts via ORB – Our Recognition & Benefits platform, plus interest-free tech purchasing, Salary Finance, mortgage advice, and more
Free HomeServe policy – giving you peace of mind at home
Pension scheme to support your future
Health & wellbeing benefits including Paycare for Work, Virtual GP access, Will Writing support, Care Concierge, and our Employee Assistance Programme
Free onsite parking and great links to local public transport
Cycle to Work Scheme
Free toast and refreshments to keep you fuelled throughout the day

Who is HomeServe?

With over 30 years’ experience in looking after UK homes, HomeServe is one of the country’s leading home assistance providers. From home cover and new boilers to one-off repairs, we are always looking for ways to deliver better care to our customers.

Our expert teams are here to help with plumbing and drainage, boilers and heating, electrics, and even kitchen appliances. Whether it is a scheduled service, a one-off repair, or a full installation, our Home Experts are ready to get the job done – quickly, safely, and with care.

What happens next?

If your CV is shortlisted, we will email to arrange a call with you to discuss your application further.

In-Person Interviews will begin on 6th July 2026, and if you are offered and accept the role, your induction training will start on 17th August 2026.

Quick apply

Refine Your Search

claims advisor jobs in kings bromley, sts

Claims Advisor

HR & Payroll Advisor

Customer Service and Sales Advisor

Customer Service & Sales Advisor

Customer Service Advisor

Health & Safety Advisor

New Claims Advisor

Employee Relations Advisor (18-month FTC)

Customer Sales Advisor

Claims & Investigation Lawyer

HR & Payroll Advisor

Soft Services Manager

Client Care Assistant (Maternity Cover)

Parts Advisor

Asset Experience Associate

Risk Manager - Tech & Cyber Risk

Insurance Client Manager - Corporate Risk, Birmingham

R&D Manager

Lead Contract Manager

Presales Consultant

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