Market leader Work, Jobs in Kings Hill, Ken (with Salaries)

Customer Service Specialist
Landmark Information Group —West Malling
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Universal Banker
HSBC Global Services Limited —Maidstone
- From £27,200 a year
- Full-time
- Communication skills
- Banking
- Employee discount
10d
Associate Director of Procurement
Commercial Services Group —West Malling
- £75,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Head of Finance Change - CAF Bank
Charities Aid Foundation —Kings Hill
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Annual leave
5d
Manager - Bluewater
Hush Homewear Ltd —Bluewater
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Community Manager
Projects —Royal Tunbridge Wells
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Profit sharing
Quick apply
Site Lean Leader
Servomex —Crowborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Free parking
- Annual leave
7d
Urban Outfitters Team Leader - Tunbridge Wells, UK (32Hours Per Week)
Urban Outfitters —Royal Tunbridge Wells
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Retail Team Leader
Superdry —Greenhithe
- Full-time
- Cash handling
- Employee discount
- Flexible schedule
14d
Head of Global Procurement
Driscoll's, Inc. —Maidstone
- £305,000 - £380,000 a year
- Spanish
- English
- Master's degree
- Profit sharing
- Annual leave
Quick apply
12d
Team Member
Hollywoodbowlgroup —Royal Tunbridge Wells
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
7d
Store Manager - Across Kent
Morrisons —Strood
- Night shift
- Retail management
- Annual leave
- Employee discount
Quick apply
Assembly Operator
Genuit Group —Aylesford
- £29,848 a year
- Full-time
- English
- Assembly
- Annual leave
Stock Manager
NEXT —Royal Tunbridge Wells
- From £10,018 a year
- Part-time
- Leadership
- Employee discount
4d
2Nd Chef
Medirest —Larkfield
- £15 an hour
- Weekends only
- Customer service
- Cooking
- Supervising experience
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Regional Trading Director
City Plumbing —Royal Tunbridge Wells
- Full-time
- Sales
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
23h
Business Development Manager (BDM) - Rochester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Rochester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales - Sales Advisor - UK
New Look —Dartford
- Part-time
- Customer service
3d

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Customer Service Specialist

Landmark Information Group -
West Malling

Apply Now

Job details

Fixed term contract

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Organisational skills
Communication skills

Full job description

Customer Service Specialist

Location: West Malling
Contract: Fixed Term (12 Months) and Permanent

What It's Like to Work at SearchFlow

At SearchFlow, our people are at the heart of our success. As the market leader in conveyancing products and services, we are continually evolving, investing in our people, services, and customer experience to deliver exceptional outcomes.

We are a collaborative, ambitious, and customer-focused business that values professionalism, innovation, and continuous improvement. As we continue to develop our service offering, we're embracing a more customer success-focused approach, creating exciting opportunities for individuals who are passionate about building relationships, delivering exceptional service, and driving positive customer outcomes.

The Opportunity:

We are looking for a professional, customer-focused individual to join our award-winning Customer Service team at an exciting stage in our journey.

This role goes beyond traditional customer support. As a Customer Service Specialist, you will act as a trusted point of contact for customers, providing guidance, resolving enquiries, and helping to deliver positive outcomes through a consultative approach.

You will build strong relationships with customers and stakeholders, work collaboratively across the business, and identify opportunities to enhance the customer experience. This role is ideal for someone who enjoys balancing customer needs with business priorities whilst maintaining a consistently high standard of service.

Key Responsibilities:

Deliver professional, consultative support to customers via telephone and email.
Build trusted relationships with customers, acting as a valued partner and advocate throughout their journey.
Manage customer enquiries from initial contact through to successful resolution, taking ownership throughout the process.
Proactively identify opportunities to enhance the customer experience and improve customer outcomes.
Work collaboratively with internal departments and external stakeholders to ensure efficient handling of customer requests.
Navigate multiple systems and processes confidently to investigate and resolve queries.
Liaise with data providers and third parties to resolve search-related enquiries.
Communicate clearly and professionally with customers, colleagues, and stakeholders at all levels of the business.
Support the introduction and development of a customer success mindset across the Customer Service function.
Balance customer expectations with business requirements, ensuring positive outcomes for all parties.
Monitor customer feedback, identify trends, and contribute to service improvement initiatives.
Meet agreed customer service, quality, and productivity KPIs.
Maintain high Service Quality standards and contribute to continuous improvement activities.
Develop and maintain a strong understanding of SearchFlow's products, services, systems, and processes

About You:

We are looking for someone who is proactive, professional, and passionate about delivering excellent customer experiences.

You will be an effective communicator who enjoys building relationships, solving problems, and working collaboratively to achieve the best outcomes for customers.

You will have:

The ability to build rapport quickly and confidently manage conversations with a variety of stakeholders, both internally and externally.
A customer-centric mindset with a genuine passion for delivering positive outcomes.
Strong problem-solving skills, with a proactive and solution-focused approach.
Confidence in handling challenging conversations whilst maintaining professionalism and empathy.
Excellent organisational skills and the ability to manage multiple priorities effectively.
A collaborative team player who enjoys working across departments to achieve the best outcomes for customers.
The ability to influence, engage, and build credibility with customers at varying levels of seniority.
A commitment to continuous improvement and helping shape the future direction of customer service and customer success within the business.

What We Offer:

25 days annual leave plus bank holidays, with the option to purchase up to five additional days
£300 annual lifestyle allowance
Pension scheme (4% employee / 5% employer contribution)
Private medical insurance through Vitality
Group income protection
Matched charitable fundraising
Cycle to Work and GymFlex schemes
Internal coaching and mentoring programmes
Ongoing learning and development opportunities
Family-friendly policies
Free on-site parking

About Us:

Part of a £1.2 billion company, SearchFlow is the biggest conveyancing search provider in England and Wales. Over 2,500 legal clients trust us to run more than 1 million searches for them every year. We have completed 5,000,000 instructions and 26,000,000 searches so we’ve touched 1 in 4 property transactions.

We are part of the DMGT, who are committed to investing in our portfolio of services. Because we have such a large, supportive company behind us, we can invest in nationwide, reliable datasets, enhanced mapping tools and an ordering platform that has been designed for ease of use and efficiency.

If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

market leader jobs in kings hill, ken

Customer Service Specialist

Universal Banker

Associate Director of Procurement

Head of Finance Change - CAF Bank

Manager - Bluewater

Learning & Communications Coordinator

Senior Community Manager

Site Lean Leader

Urban Outfitters Team Leader - Tunbridge Wells, UK (32Hours Per Week)

Retail Team Leader

Head of Global Procurement

Team Member

Store Manager - Across Kent

Assembly Operator

Stock Manager

2Nd Chef

Client Resident Liaison Officer - Social Housing

Regional Trading Director

Business Development Manager (BDM) - Rochester - Circa 41k Package - 53k OTE Uncapped

Sales - Sales Advisor - UK

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