Junior customer success manager Work, Jobs in Kingsley, Chs (with Salaries)

Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
Junior Project Manager - Website Content
Radius Limited —Crewe
- Full-time
- Azure
- Project management
- No degree
- Employee assistance programme
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Liverpool
- £3,800 - £6,000 a month
- Full-time
- In-person
- Referral programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
C# .NET Software Developer – New Ecommerce Platform
Webthinking —Birkenhead
- £32,000 - £38,000 a year
- Full-time
- Azure
- Microsoft Outlook
- SQL
Quick apply
7d
Project Manager
Aqua Consultants —Warrington
- Full-time
- Remote
- CRM software
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Senior Paid Social Manager
Soar With Us —Liverpool
- £45,000 - £52,000 a year
- Full-time
- Remote
- Project management
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Junior Project Manager
Mark43 —Manchester
- Hybrid work
- PMP
- Analysis skills
- Project management
Quick apply
Project Information Manager/Principal Specialist
KBR —Birchwood
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
Senior P6 Project Planner
United Infrastructure —Mold
- Full-time
- Civil engineering
- Continuous improvement
- Travel
Quick apply
Groups and Events Coordinator
Melia Hotels International —Manchester
- Up to £28,148 a year
- Full-time
- Spanish
- Sales
- English
- Employee discount
- Referral programme
Quick apply
6d
NSL- Business Analyst
BAE Systems —Manchester
- Part-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
5d
Business Development Lead (Digital Customer Solutions/Retail)
CHEP —Manchester
- Full-time
- Hybrid work
- Sales
- Business development
Sales & Renewals Executive
Your Repair —Stoke-on-Trent
- £26,500 a year
- Monday to Friday
- Sales
- Customer service
- Care plans
Quick apply
Assistant Head of Catering
The Grange School —Northwich
- £25,267 a year
- Part-time
- Hospitality
- Microsoft Office
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Retail Trainee Manager
Majestic Wine Warehouses Ltd. —Wilmslow
- £29,080.48 a year
- Weekend availability
- Leadership
- Communication skills
- Time management
- Employee discount
- Sick pay
7d
Pricing Data Scientist - Household
The Granite Group —Liverpool
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Machine learning
- Flexible schedule
Quick apply
Retail Assistant Manager
Majestic Wine Warehouses Ltd. —Wilmslow
- £29,080.48 a year
- Weekend availability
- Communication skills
- Time management
- Employee discount
7d
Senior Appian Development Consultant
Valtech Group —Manchester
- SQL
- APIs
- Agile
6d
Senior Pensions Actuary
Gallagher Benefit Services —Manchester
- Business development
- Employee stock purchase plan
- Life insurance

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Junior Customer Success Manager

Booking Experts
Chester

Apply Now

Job details

Benefits

Annual leave
Pay rise

Qualifications

Hospitality
Customer service
Analysis skills
Account management
Communication skills

Full job description

Junior Customer Success Manager

Do you enjoy building relationships and helping customers achieve their goals? Are you interested in technology, data and customer success? If so, we'd love to hear from you.

About Booking Experts

At Booking Experts, we're transforming the way hospitality businesses operate. Our all-in-one software platform helps holiday parks, campsites and accommodation providers manage reservations, automate processes and deliver exceptional guest experiences.

We work with hospitality businesses across Europe and continue to grow rapidly. Our mission is simple: to help hospitality entrepreneurs spend less time on administration and more time focusing on their guests.

As part of our team, you'll join a fast-growing SaaS company where innovation, ownership and customer success are at the heart of everything we do.

About the Role

As a Junior Customer Success Manager, you'll help customers get the most value from Booking Experts. You'll work closely with a portfolio of customers, supporting them as they grow their businesses and helping them maximise the benefits of our platform.

You'll learn how to analyse customer data, understand platform usage and identify opportunities to improve customer outcomes. With support from experienced colleagues, you'll develop into a trusted advisor who helps customers optimise their operations, improve processes and achieve long-term success.

This role is ideal for someone who enjoys working with people, is curious about technology and wants to build a career in Customer Success within a growing SaaS business.

What You'll Be Doing

Building strong relationships with customers and becoming a trusted point of contact.
Supporting customers in achieving their goals and getting maximum value from Booking Experts.
Monitoring customer engagement and platform usage to identify opportunities for improvement.
Helping customers adopt new features, workflows and best practices.
Assisting with customer reviews, success plans and account development activities.
Gathering customer feedback and sharing insights with Product, Sales and Development teams.
Identifying potential risks and escalating customer concerns when appropriate.
Supporting customer retention initiatives and contributing to long-term customer satisfaction.
Learning how to interpret customer data and translate insights into practical recommendations.
Collaborating with colleagues across the business to improve the overall customer experience.

About You

We're looking for someone who is customer-focused, eager to learn and excited about building a career in Customer Success.

You'll likely have:

A higher education qualification or equivalent level of thinking and working.
Strong communication and relationship-building skills.
An interest in technology, software and digital solutions.
The ability to understand customer needs and communicate clearly.
Good analytical skills and a willingness to work with customer data and insights.
A proactive mindset and a genuine desire to help customers succeed.
The ability to manage multiple priorities and stay organised.
A collaborative approach and enjoyment of working with different teams.

Previous experience in hospitality, customer service, account management or customer success is a plus, but not essential.

What You'll Bring

You're curious, ambitious and enjoy working with people. You take ownership of your work, learn quickly and enjoy finding ways to help customers succeed.

You have a positive attitude, strong interpersonal skills and an eagerness to develop professionally. Most importantly, you're motivated by building relationships, solving problems and creating value for customers.

What We Offer

A competitive salary based on your experience.
Annual salary reviews.
A 10% salary increase after your first year.
Hybrid working opportunities.
25 days of annual leave.
A structured onboarding programme with a dedicated buddy.
Access to our Learning Management System (LMS), internal training and ongoing development opportunities.
Clear opportunities to grow into a Customer Success Manager role.
The opportunity to make a real impact in a growing international SaaS company.

The Hiring Process

Apply

Submit your application and tell us a bit about yourself.

Initial Review

We'll review your application and get back to you within five working days.

First Interview

Meet the team and learn more about Booking Experts and the role.

Second Interview

A deeper conversation about your experience, skills and approach to customer success.

Offer

If it's a great match on both sides, we'll be delighted to welcome you to Booking Experts.

Apply Now

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Junior Customer Success Manager

About Booking Experts

About the Role

What You'll Be Doing

About You

What You'll Bring

What We Offer

The Hiring Process

Apply

Initial Review

First Interview

Second Interview

Offer