Customer solutions specialist Work, Jobs in Kingstanding, Wmd (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Birmingham
- Temporary
Customer Solutions Specialist - South West (Swindon Area)
Detertech —Telford
- £33,000 - £38,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Communication skills
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Customer Service Specialist
H.B. Fuller —Tamworth
- Spanish
- English
- Communication skills
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Complaints Officer, Contact Centre
British Heart Foundation —Birmingham
- £25,000 a year
- Hybrid work
- CRM software
- Conflict management
- Organisational skills
11d
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Caterlink - Catering Assistant
Caterlink —Walsall
- £12.71 an hour
- Part-time
- Customer service
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Energy Specialist RES - Kingswinford
eonnext —Kingswinford
- £25,983 - £31,573 a year
- Full-time
- Continuous improvement
- Annual leave
9d
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Continuous improvement
Lead Agent
Wilson James —Birmingham
- £13.44 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
7d
Data Centre Thermal Solutions Specialist
IMI Plc - Legacy Precision —Birmingham
- Full-time
- CRM software
- Engineering
- Business development
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Freight Agent
DHL —Lichfield
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount

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customer solutions specialist jobs near kingstanding, wmd

Customer Experience & Quoting Specialist

Bruker -
Coventry

Apply Now

Job details

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Continuous improvement
Organisational skills
Customer support
Customer interaction
Tender documentation
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with Salesforce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

customer solutions specialist jobs in kingstanding, wmd

Customer Experience & Quoting Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Solutions Specialist - South West (Swindon Area)

Manager of Dedicated Implementations - EMEA

Customer Service Specialist

Specialist Customer Service Advisor

Customer Complaints Officer, Contact Centre

Administrator

Employment Specialist (IPS) - Birmingham & Solihull

Caterlink - Catering Assistant

Customer Claims Specialist

Case Handler

Energy Specialist RES - Kingswinford

Customer Service Specialist - UK

Lead Agent

Data Centre Thermal Solutions Specialist

Commercial Graduate Scheme – Technical Sales & Business Development

Export Customer Solutions Operator

Freight Agent

Airport Station Manager

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