Hsbc Work, Jobs in Kingston Upon Thames (with Salaries)

Customer Service Representative - Baker Street, London
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Network Manager
HSBC Global Services Limited —Kingston upon Thames
- Full-time
- Financial services
- Banking
6d
Middle Office Desk Support Analyst
HSBC Global Services Limited —London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
9d
Senior Trust Administrator, MENA Team
HSBC Global Services Limited —St. Helier
- Full-time
- Communication skills
- Tax experience
6d
Relationship Director - Professional and Business Services
HSBC Global Services Limited —London
- Full-time
- Financial services
- Banking
Associate Director, Family Office Team
HSBC Global Services Limited —St. Helier
- Full-time
- Management
- Leadership
- Communication skills
6d
Senior Product Manager, Fund Administration
HSBC Global Services Limited —London
- Full-time
- Financial services
- Business
- Leadership
8d
FX Product Specialist
HSBC Global Services Limited —St. Helier
- Full-time
- Communication skills
2d
Investment Manager - HSBC Ventures
HSBC Global Services Limited —London
- Full-time
- AI
2d
Head of Conversational Banking Channels, CIIOM
HSBC Global Services Limited —St. Helier
- Full-time
- AI
6d
Payment Products Commercialisation Manager
HSBC Global Services Limited —London
- Full-time
- Project management
- Financial services
- Communication skills
7d
Enhanced Due Diligence Associate
HSBC Global Services Limited —London
- Full-time
- Banking
7d
AI Governance Lead
HSBC Global Services Limited —London
- Full-time
- Machine learning
- AI
- Communication skills
9d
Vice President - Fund Finance - Coverage
HSBC Global Services Limited —London
- Full-time
- Hybrid work
- Communication skills
- Banking
Senior Account Manager-Securities Services
HSBC Global Services Limited —London
- Full-time
- Business development
- Presentation skills
- Leadership
10d
Product Manager - Private Assets, Securities Services
HSBC Global Services Limited —London
- Full-time
- Sales
- Product management
- Accounting
7d
Sr Vice President - Relationship Coverage (Emerging Managers) - Strategic Fund Solutions
HSBC Global Services Limited —London
- Full-time
- Communication skills
- Banking
1d
UK Cyber Lead CMB
HSBC Global Services Limited —London
- Full-time
- No degree
- Travel
- AI
22h
Structured Product Specialist, UK Private Bank
HSBC Global Services Limited —London
- Full-time
- Microsoft Powerpoint
- Banking
3d

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Customer Service Representative - Baker Street, London

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £25,500 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Cashier is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Cashiers also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures.
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail.
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms.
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,500 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

hsbc jobs in kingston upon thames

Customer Service Representative - Baker Street, London

Customer Service Consultant

Network Manager

Middle Office Desk Support Analyst

Senior Trust Administrator, MENA Team

Relationship Director - Professional and Business Services

Associate Director, Family Office Team

Senior Product Manager, Fund Administration

FX Product Specialist

Investment Manager - HSBC Ventures

Head of Conversational Banking Channels, CIIOM

Payment Products Commercialisation Manager

Enhanced Due Diligence Associate

AI Governance Lead

Vice President - Fund Finance - Coverage

Senior Account Manager-Securities Services

Product Manager - Private Assets, Securities Services

Sr Vice President - Relationship Coverage (Emerging Managers) - Strategic Fund Solutions

UK Cyber Lead CMB

Structured Product Specialist, UK Private Bank

I want to receive the latest job alerts for hsbc in kingston upon thames

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