Spa manager Work, Jobs in Knutsford, Chs (with Salaries)

Director of Spa and Wellness
AccorHotel —Knutsford
- Full-time
- Hotel
- In-person
- Business
Quick apply
9d
Sales Manager
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Drive Case Manager
Cheshire East Council —Macclesfield
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Head of Leisure - Hale Country Club & Spa
THG Ingenuity —Hale Barns
- Customer service
- Hotel
- Leadership
Quick apply
Spa Duty Manager
Carden Park Hotel —Chester
- £27,200 - £29,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
11d
Night Manager
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Conference and Banqueting Manager
Brook Mollington Banastre Hotel and Spa —Chester
- £25,600 a year
- Part-time
- Customer service
- Hotel
- Organisational skills
- Gym membership
Quick apply
Service Manager - Placements and Quality Assurance
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance programme
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Manchester
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Commissioning Manager - Joint Commissioning
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance programme
Senior Commissioning Manager - SEND
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- No degree
- Annual leave
- Flexitime
Events Manager
Hotel Football —Manchester
- £27,040 a year
- Hotel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Building Control Manager
Cheshire East Council —Crewe
- £68,251 - £72,404 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Budgeting
- Annual leave
- Employee assistance programme
10d
Marketing Campaign Manager (Fixed Term Contract- 12 Months)
AO World —Bolton
- Marketing
- Analytics
- Free parking
- Employee discount
Registered Manager
SGS Care Ltd —Macclesfield
- £55,000 - £63,000 a year
- Full-time
- Management
- Experience working with children
- Leadership
- Employee discount
Quick apply
Cluster Sales Manager
HandPickedHotels —Nantwich
- Hotel
- Business development
- Travel
2d
Business Development Manager (Direct Sales)
Let Property —Manchester
- £40,000 - £75,000 a year
- Full-time
- Sales
- In-person
- Negotiation
Quick apply
Team Manager - Care Leavers
Cheshire East Council —Crewe
- £48,072 - £54,994 a year
- Full-time
- Hybrid work
- Team management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Sales Manager - UK
Gm International S.p.A. —Oldham
- £55,000 - £70,000 a year
- Full-time
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
Business Development Manager - New Business
AO World —Bolton
- Business development
- Free parking
- Employee discount

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Director of Spa and Wellness

AccorHotel -
Knutsford

Quick apply

Job details

Full-time
9 days ago

Benefits

Company pension

Qualifications

Business
Leadership

Full job description

Company Description

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To lead and elevate the Fairmont Spa experience through visionary leadership, operational excellence, and a deep passion for wellness. The Spa & Wellness Director is responsible for ensuring the spa consistently delivers Fairmont’s signature luxury standards, offering transformative guest experiences while achieving strong financial performance and cultivating a motivated, world-class team.

This role champions the Fairmont philosophy of turning moments into memories, creating a sanctuary of wellness that reflects both the brand’s timeless sophistication and the authentic character of the destination.

Job Description

Key Responsibilities

Uphold and deliver the Fairmont Spa brand promise, ensuring exceptional standards of service, cleanliness, maintenance, and ambiance.
Oversee all daily operations, ensuring seamless coordination across Spa, Fitness, and Wellness areas.
Lead the team to provide warm, personalized, and intuitive service aligned with Fairmont’s luxury values.
Ensure full compliance with Fairmont Spa SOPs, health and safety regulations, and Accor policies.
Address guest feedback promptly and effectively, ensuring service recovery and complete satisfaction.
Maintain all facilities, furnishings, and equipment to the highest standards of presentation and functionality.
Ensure effective scheduling, payroll control, and workforce planning.
Act as a visible leader within the spa, modelling professionalism, service excellence, and brand pride.

Strategic Leadership

Develop and implement the annual Spa & Wellness Business Plan aligned with hotel objectives and brand strategy.
Establish, monitor, and review monthly goals and action plans to achieve revenue, guest satisfaction, and operational targets.
Identify opportunities for innovation in services, products, and wellness programming.
Collaborate cross-functionally to integrate wellness experiences throughout the guest journey.
Stay informed on global and regional wellness trends to ensure Fairmont Spa remains a market leader.

Operational Excellence

Act as an ambassador of Fairmont Spa, building strong relationships with guests, members, and VIP clientele.
Personally engage with guests to curate memorable and personalized wellness journeys.
Partner with Marketing & Communications to promote spa offerings through campaigns, events, and collaborations.
Host VIP visits, media engagements, and wellness events that reflect Fairmont’s prestige.
Regularly review and refresh the treatment menu, incorporating local influences and global best practices.

Financial Management

Manage the Spa & Wellness P&L with a strong focus on profitability, cost control, and sustainable revenue growth.
Prepare budgets, forecasts, and performance reports in collaboration with Finance and the General Manager.
Drive treatment and retail revenue through pricing strategies, yield management, and targeted sales initiatives.
Monitor key financial and operational metrics, taking proactive corrective action as required.
Ensure purchasing efficiency and accurate inventory management in line with company guidelines.

Talent and Succession Planning

Identify, develop, and retain internal talent to support long-term organisational success.
Participate in succession planning by identifying high-potential colleagues and supporting development pathways.
Recruit, onboard, and develop a passionate and skilled team aligned with Fairmont’s culture and values.
Ensure continuous learning through structured training, coaching, mentorship, and professional certification.
Conduct regular performance reviews and development discussions.
Foster a respectful, inclusive, and well-being-focused team culture.
Recognise and celebrate achievements to drive engagement and motivation.

Qualifications

Education:

Degree or diploma in Spa Management, Business Administration, or Hospitality Management.
Professional spa or wellness qualification (beauty, massage, or holistic therapy) preferred.
Additional certifications in natural medicine, wellness, or cosmetology are an advantage.

Experience:

Minimum five (5) years of leadership experience in a luxury spa or wellness operation.
Proven success in managing teams, financial performance, and guest satisfaction.
Experience within a hotel or integrated resort environment preferred.

Core Competencies:

Leadership and people development.
Operational and financial management.
Strategic planning and innovation.
Marketing and retail sales expertise.
Exceptional communication and guest relations.
Strong awareness of wellness and hospitality trends.

Additional Information

What is in it for you?

Exclusive Discounts:
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
And last but not least you will get to work with a team of EXTRAORDINARY people

Quick apply

Refine Your Search

spa manager jobs in knutsford, chs

Director of Spa and Wellness

Sales Manager

Drive Case Manager

Head of Leisure - Hale Country Club & Spa

Spa Duty Manager

Night Manager

Conference and Banqueting Manager

Service Manager - Placements and Quality Assurance

Travel Lifestyle Manager - Arabic Speaking | Overnight

Senior Commissioning Manager - Joint Commissioning

Senior Commissioning Manager - SEND

Events Manager

Building Control Manager

Marketing Campaign Manager (Fixed Term Contract- 12 Months)

Registered Manager

Cluster Sales Manager

Business Development Manager (Direct Sales)

Team Manager - Care Leavers

Sales Manager - UK

Business Development Manager - New Business

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