Member services representative Work, Jobs in Launton, Oxf (with Salaries)

TRICARE Beneficiary Services Representative - Croughton, UK
Leidos —Croughton
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
14d
PM Operations Assistant/Customer Service
DELIVERED UK LTD —High Wycombe
- £12.71 - £12.81 an hour
- Overtime
- Customer service
- Driving
- In-person
- Free parking
Quick apply
1d
Operational Support Officer
HM Courts & Tribunal Service —High Wycombe
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Store Manager - Milton Keynes
Oak Furnitureland —Milton Keynes
- £50,000 - £55,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Operational Support Officer
HM Courts and Tribunals Service —High Wycombe
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
13d
Mental Health House Leader
Living Horizon Limited —Aylesbury
- £28,500 a year
- Full-time
- Supervising experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
5h
Head of Services
Burckhardt Compression AG —Bicester
- Engineering
- Analysis skills
- Project management
8d
HOFC: Education, Skills and Work-Non-Operational
Ministry of Justice —Aylesbury
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
8d
Programme Operations Internship, 300 Water Leaders
Global Water Intelligence —Oxford
- £14.50 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Service Analyst
Oxford University Press —Oxford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
4d
General Catering Assistant
BaxterStorey UK —Daventry
- £13.10 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Senior Sales Negotiator
Sheldon Bosley Knight —Kineton
- £27,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Salesforce
- Analysis skills
- Project management
Quick apply
Deputy Manager
Iceland —Oxford
- £31,080 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Flexible Catering, Hospitality & Events Assistant
BaxterStorey UK —Oxford
- £14.06 an hour
- Weekend availability
- Hospitality
- Food service experience
- Communication skills
Quick apply
People Operations Advisor
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Hybrid work
- Microsoft Word
- Microsoft Office
- Human resources
- Employee discount
Placement Officer
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
6d
Housing Advice Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Employee assistance programme
- Employee discount
2h
Health and Safety Manager- 23 months FTC
FCDO Services —Hanslope
- £46,224 - £47,813 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Annual leave
1d
Housekeeping Assistant
BaxterStorey UK —Abingdon
- £13.40 an hour
- Overtime
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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member services representative jobs near launton, oxf

TRICARE Beneficiary Services Representative - Croughton, UK

Leidos -
Croughton

Apply Now

Job details

Full-time
£31,850 - £49,000 a year
14 days ago

Benefits

Annual leave

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Communication skills
Time management

Full job description

Description

Make a Difference – Join Our Leidos TRICARE Team at RAF Croughton, UK!

Are you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military members and their families. This position offers the chance to make a real impact, develop new skills, and contribute to a mission that matters.

This requisition is for future openings. Qualified applicants will be contacted and added to a pipeline for future vacancies.

As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). Your work will help ensure that TRICARE-eligible beneficiaries receive the healthcare services and support they need.

What You’ll Do:

Verify Benefits & Enrollment: Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
Primary Care Manager (PCM) Changes: Follow Military Treatment Facility (MTF) guidelines to make individual and batch PCM updates.
Education & Customer Service: Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.
Claims Assistance: Provide basic claims status updates and support.
Conduct Briefings: Lead informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
Data Management: Collect and record daily activities and Other Health Insurance (OHI) info into applicable systems.
Assess & Escalate Issues: Evaluate the level of assistance needed and refer or escalate complex issues as needed for proper resolution.
Compliance & Confidentiality: Comply with all HIPAA regulations, maintain confidentiality and proper handling of Protected Health Information (PHI), and complete Leidos and other training courses on time.
Collaborate & Support: Assist with remote support, train new team members, and other duties as assigned.

Basic Qualifications:

High School diploma or GED, or equivalent years of experience
U.S. Citizenship
SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD
Eligible to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
3+ years of customer service experience

Essential Skills:

Fluent in English with strong written and oral communication
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Effective at delivering presentations
Ability to tactfully communicate with others, both in person and on the phone
Self-starter, able to work independently and with minimal supervision
Strong organizational, time management, and multitasking abilities
High attention to detail

Preferred Qualifications:

Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis
Work background in the following areas:
- U.S. military healthcare delivery system or civilian managed care
- Medical or clinical environment
- MHS Genesis or civilian healthcare systems, medical claims

SALARY: The annual salary for this specific position is $32,000 and the program is not able to negotiate that. * With a position in the UK, you are also eligible for an annual foreign service premium in the amount of $3,000.00.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

$31,850.00-$49,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

member services representative jobs in launton, oxf

TRICARE Beneficiary Services Representative - Croughton, UK

PM Operations Assistant/Customer Service

Operational Support Officer

Store Manager - Milton Keynes

Operational Support Officer

Mental Health House Leader

Head of Services

HOFC: Education, Skills and Work-Non-Operational

Programme Operations Internship, 300 Water Leaders

Service Analyst

General Catering Assistant

Senior Sales Negotiator

Implementation Consultant

Deputy Manager

Flexible Catering, Hospitality & Events Assistant

People Operations Advisor

Placement Officer

Housing Advice Officer

Health and Safety Manager- 23 months FTC

Housekeeping Assistant

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