Program leader Work, Jobs in Lee, Ham (with Salaries)

Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Student Mentor-Multi Trade
Oarsome Chance —Gosport
- £27,300 - £28,119 a year
- Full-time
- Carpentry
- Childcare
- English
- Free parking
- Health & wellbeing programme
Quick apply
GOLDesp Data Co-ordinator
Safran —Fareham
- Full-time
- Military
- Maintenance
- Continuous improvement
- Free parking
- Flexitime
Mission Operations Specialist - UK
Saronic Technologies —Portsmouth
- Full-time
- Military
- Engineering
- Analysis skills
- Annual leave
11d
Trainee Children's Home Manager - LD
Keys Children —Southampton
- £35,805 a year
- Full-time
- Management
- Leadership
- Paid training
- Annual leave
Quick apply
SEND Reform Implementation Lead
Civic Recruitment Limited —Chichester
- £750 - £850 a day
- Full-time
- Hybrid work
- No degree
- Leadership
- Teaching
Quick apply
Network Scheduler
Eaton —Titchfield
- 12 hour shift
Car Sales Executive/Trainee Car Sales Executive
Richmond Motor Group —Bognor Regis
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
11d
Team Leader
Flaming Grill - BRA_103 —Gosport
- Full-time
- English
- Employee assistance programme
- Employee discount
Quick apply
1d
Senior HR Business Partner
StandardAero —Gosport
- Full-time
- Human resources
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Deputy Children's Home Manager
Keys Children —Waterlooville
- £35,308 - £37,605 a year
- Driving
- Paid training
- Annual leave
Quick apply
Semi Skilled Operative M&E
Equans —Portsmouth
- £27,000 - £28,500 a year
- Weekend availability
- Maintenance
- Annual leave
- Employee assistance programme
HSE Co-ordinator
Thales —Fareham
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader
Venture Hotels - BRA_304 —Cowes
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Rehabilitation Assistants - Southern Parishes and Waterside
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Driving
5d
Deputy Manager - Children's Home
Keys Children —Southampton
- £35,308 - £37,605 a year
- Driving
- Paid training
- Annual leave
Quick apply
CSS Programme Manager (Service Owner)
Roke —Romsey
- Full-time
- Project management
- Travel
- Business
Programme Manager
Watson Marlow Fluid Technology Solutions —Havant
- £70,000 a year
- Organisational skills
- Annual leave
Events Executive
Aspire Pharma Ltd —Petersfield
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Project management
- Travel
- Employee assistance programme
Team Leader
Proper Locals - BRA_206 —Gosport
- Part-time
- Employee assistance programme
- Employee discount
Quick apply

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Operations Coordinator - Portsmouth

BTS -
Portsmouth

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Smartsheet
Communication skills
Time management

Full job description

Operations Coordinator

BTS have a fantastic opportunity to join our busy European Operations team based in Portsmouth.

The Company

BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy, working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results.

We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs.

The Role

No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world-class programs are delivered smoothly and effectively.

Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions.

Responsibilities

Provide general logistical & administrative support to Client Delivery Teams (globally). This will involve, but not be limited to:

Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in-house digital systems
Scheduling face-to-face and virtual workshops, as well as individual and group coaching sessions
Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network
Uploading and launching new programmes via our in-house digital systems (Coach OS, Momenta) and monitoring participant engagement
Face-to-face workshop logistics, including but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems
Generating system reports for program activities and assisting with metrics reporting
Ensuring all client SLAs are met

Provide customer service support for Virtual Deliveries in the role of Digital Operator. This will involve, but not be limited to:

Setting up and managing virtual sessions on platforms such as Zoom and MS Teams
Providing live in-session support such as running polls, moving participants into break-out rooms, technical issues, managing simulations and pushing out links and documents
Supporting the scheduling, ramp up (training) and analytics of Operator use across Europe
Contributing to post session debriefs, with an aim to improve the Operator library and delivery collateral for the team
Input to ongoing process creation for the Digital Operators team
Working in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction
Maintaining accurate data on the business's ERP (Resource & Financial tracking) system and in line with Operations KPI targets

Who we are looking for

Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail
Highly pro-active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long-term goals of a project
Strong communication, able to relay instructions and decisions clearly both verbally and in writing
Able to demonstrate workload prioritisation, focus on tasks and personal time management
A relationship builder with experience managing client accounts and multiple internal and external stakeholders, ensuring expectations are met and exceeded
A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind
Independent, a quick learner and comfortable taking on responsibility and testing new solutions and systems
Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams)
Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint)
A flexible attitude; unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace
A professional individual with a good sense of fun

Working Environment

Our Ops teams are based in offices across Europe. This role is based in our Portsmouth office, working across our Stockholm and Amsterdam accounts. We may ask you to travel to either location for team days or events several times a year. We work within a hybrid arrangement, with the expectation to spend 60% of your working time (minimum 3 days) in the Portsmouth office.

You will be asked to attend the office more frequently (up to 5 days) during your probationary period to further your onboarding.

What we offer

In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits.

We also offer a clear career path, with successful Project Coordinators often progressing into Senior Coordinator role within 18-24 months (dependent on performance and feedback).

Apply Now

Refine Your Search

program leader jobs in lee, ham

Operations Coordinator - Portsmouth

Student Mentor-Multi Trade

GOLDesp Data Co-ordinator

Mission Operations Specialist - UK

Trainee Children's Home Manager - LD

SEND Reform Implementation Lead

Network Scheduler

Car Sales Executive/Trainee Car Sales Executive

Team Leader

Senior HR Business Partner

Deputy Children's Home Manager

Semi Skilled Operative M&E

HSE Co-ordinator

Team Leader

Rehabilitation Assistants - Southern Parishes and Waterside

Deputy Manager - Children's Home

CSS Programme Manager (Service Owner)

Programme Manager

Events Executive

Team Leader

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