Global services specialist Work, Jobs in Leeds, Eng (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
OnRent - BDR
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply
Training & Development Specialist - Signalling
Siemens —York
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
11d
Sales Operations Specialist - Temporary
UPS —Wakefield
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Global Campaigns Specialist (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- Salesforce
- Analysis skills
- Project management
- Annual leave
Quick apply
10d
Customer Service Representative, CM
Link Group —Leeds
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
7d
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
2d
Project Controls Analytics Consultant
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- SQL
- Analysis skills
Configuration Management Specialist
Fluor Corporation —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Sales Specialist, NGS
Integrated DNA Technologies (IDT) —York
- Full-time
- Remote
- Up to 50% travel
- Sales
- Laboratory experience
Register Your Interest Regional Facilities Services Manager Opportunities in Leeds!
Sodexo —Leeds
- Full-time
- Hospitality
- Travel
- Contracts
- Employee assistance programme
Quick apply
1d
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
Configuration Management Specialist
Fluor Limited - HQ —Harrogate
- Monday to Friday
- Customer service
- Word processing
- Maintenance
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
9d
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
RA Specialist
Hilton —Leeds
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Communication skills
- Employee stock purchase plan
- Annual leave
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Import & Storage Solutions Operative
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Office
- IT
- Business
- Free parking
- Employee assistance programme

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Customer Success Specialist

Assured Data Protection -
Leeds

Quick apply

Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

global services specialist jobs in leeds, eng

Customer Success Specialist

Sr. IT Business Services Specialist

OnRent - BDR

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Technical Support Specialist

Sales Operations Specialist - Temporary

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Register Your Interest Regional Facilities Services Manager Opportunities in Leeds!

Sales Executive

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Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Casualty Claims Handler

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Applied AI Engineer – Prompting & Evaluation

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I want to receive the latest job alerts for global services specialist in leeds, eng

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