Helpdesk coordinator Work, Jobs in Leeds, Eng (with Salaries)

Facilities Co-Ordinator
Mitie —Castleford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Workplace Coordinator
ISS Facility Services —Leeds
- Hospitality
- Customer service
- Microsoft Office
Quick apply
1d
Helpdesk Advisor
CBRE —Leeds
- Part-time
8d
HR Coordinator
Altrad —Goldthorpe
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
Quick apply
3d

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Workplace Coordinator
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Workplace Coordinator
ISS Facility Services —Leeds
Support security processes, including the administration of access passes and adherence to incident management procedures.
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helpdesk coordinator jobs near leeds, eng

Facilities Co-Ordinator

Mitie -
Castleford

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Job details

Permanent | Full-time
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

The Facilities Coordinator is responsible for supporting the day-to-day delivery of facilities management services, ensuring that buildings, equipment, and workplace environments are safe, compliant, and maintained to a high standard. The role involves coordinating contractors, managing service requests, monitoring compliance activities, and supporting operational efficiency across the organisation's facilities portfolio.

Key Responsibilities

Facilities Operations

Coordinate the daily facilities management activities across assigned sites.
Act as the first point of contact for facilities-related queries and service requests.
Manage and monitor the facilities helpdesk system, ensuring requests are logged, prioritised, and resolved within agreed service levels.
Conduct regular site inspections to identify maintenance requirements, health and safety concerns, or housekeeping issues.
Support office moves, workspace planning, and furniture/equipment arrangements.

Contractor Management

Coordinate external contractors and service providers for planned and reactive maintenance activities.
Ensure contractors comply with site rules, health and safety requirements, and permit-to-work processes.
Monitor contractor performance and report any issues to the Facilities Manager.

Compliance and Health & Safety

Support statutory compliance activities, including fire safety inspections, emergency lighting tests, water hygiene management, and other regulatory requirements.
Maintain accurate records of compliance documentation, certificates, inspections, and audits.
Assist with incident reporting, investigations, and corrective actions.
Promote a safe working environment and support organisational health and safety initiatives.

Stakeholder Engagement

Build positive relationships with employees, contractors, suppliers, and visitors.
Communicate planned maintenance works and facilities updates to stakeholders.
Support customer satisfaction by delivering responsive and professional facilities services.

Knowledge, Skills and Experience

Essential

Experience working within a facilities, property, workplace, or administrative environment.
Strong organisational and coordination skills.
Full UK License and access to own vehicle.
Excellent communication and customer service skills.
Ability to manage multiple priorities and meet deadlines.
Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
Understanding of health and safety principles within a workplace environment.

Desirable

Facilities Management qualification (e.g., IWFM Level 3 or equivalent).
Experience using Computer-Aided Facilities Management (CAFM) systems.
Knowledge of contractor management and compliance processes.
Experience working in a multi-site environment.

Personal Attributes

Proactive and solution-focused.
Strong attention to detail.
Professional and approachable manner.
Ability to work independently and as part of a team.

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helpdesk coordinator jobs in leeds, eng

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