Senior customer service representative Work, Jobs in Leeds, Eng (with Salaries)

Senior Customer Conduct Manager
Leeds Building Society —Leeds
- Up to £72,000 a year
- Hybrid work
- Financial services
- Communication skills
- Flexible schedule
12d
Strategic Partnership Manager
YPO —Wakefield
- £58,866 - £62,154 a year
- Full-time
- Free parking
- Annual leave
6d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Trainee Sales
NDS GROUP LTD —Leeds
- £24,880.00 - £38,595.42 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Work from home
- Employee discount
Quick apply
11d
Senior Supervisor
TC Facilities Management —Leeds
- £15.96 an hour
- Temporary
- Team management
- Communication skills
- Employee discount
Treasury Change Manager
Lloyds Banking Group —Leeds
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
9d
Senior Supervisor
TCFM —Leeds
- £15.96 an hour
- Temporary
- Team management
- Communication skills
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6d
Health & Safety Wellbeing Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Organisational skills
- IT
- Computer skills
- Annual leave
10d
Senior Land & Property Officer
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Contracts
- Annual leave
4d
Operational Readiness Manager
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Construction experience
- Leadership
- Annual leave
- Flexible schedule
3d
Senior Project Manager - 35568
Environment Agency —Leeds
- £54,940 a year
- Part-time
- Engineering
- Presentation skills
- Contracts
- Flexible schedule
Regulatory Compliance Associate
GoCardless —Leeds
- £46,400 - £69,600 a year
- Communication skills
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Selby
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
4d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- ERP systems
- Annual leave
Quick apply
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
4d
Human Resources Business Partner [TRU]
Network Rail —York
- £43,588 - £51,719 a year
- Full-time
- Management
- Analysis skills
- Project management
- Annual leave
3d
Digital Senior Full Stack Engineer
Leeds Building Society —Leeds
- £77,500 a year
- Hybrid work
- Azure
- Mentoring
- Software development
- Flexible schedule
Line Manager - Production
Forza Foods Ltd —Pontefract
- £14.49 an hour
- Rotating shift
- Management
- In-person
- Leadership
- Store discount
- Annual leave
Engineer Highways Contracts
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Contracts
- Flexible schedule
2d

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senior customer service representative jobs near leeds, eng

Senior Customer Conduct Manager

Leeds Building Society -
Leeds

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Job details

Fixed term contract
Up to £72,000 a year
12 days ago

Benefits

Company pension
Flexible schedule

Qualifications

Financial services
Communication skills

Full job description

Branch/Department:
Customer Risk & Assurance
Location:
Head Office - Sovereign Street (Leeds)
Contract Type:
Fixed Term Contract
Salary:
up to £72,000 depending on experience
Working Pattern:
Hybrid working model and flexible working patterns considered
Reference:
6504
Closing Date:
14 July 2026

How you'll help us live our purpose

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.

It's a purpose that drives everything we do. And you can play your part too. Join our Customer Risk and Assurance team as a Customer Conduct Manager at the Leeds Head office on a 12-month Fixed Term Contract.

How you'll make a difference

As our Senior Customer Conduct Manager, you'll help us deliver good customer outcomes by leading the development, maintenance and oversight of our conduct-related policies, frameworks and reporting. You'll play a key role in embedding Consumer Duty requirements across the Customer Division, using insight, governance and constructive challenge to strengthen the way we manage customer risk.

What will you bring to the role?

Strong knowledge of conduct risk and Consumer Duty within a regulated financial services environment.
Experience developing, maintaining and enhancing policies, frameworks, standards or methodologies relating to conduct, Consumer Duty or vulnerable customers.
The ability to produce high-quality governance reporting and management information for senior leaders, committees and Board-level audiences.
Excellent communication and stakeholder management skills, with the ability to influence, challenge and present complex information clearly.
Experience leading, coaching or developing colleagues, with strong organisation skills and the ability to manage competing priorities.

And in return, you'll get the best from us:

Hybrid working – 2 days per week in the office
Annual bonus of up to 12%

Matched pension contributions up to 10%

26 days holiday, plus bank holidays and holiday purchase scheme

Colleague Mortgage and Saver products

2 days' volunteering per year

We'll give you a place to belong with the support to learn, develop and shape a meaningful career.

Why choose us?

Our business is centred around our people. Our colleagues are at the heart of everything we do, as shown by our Inclusive Employers Gold accreditation in 2023 and 2025. We're committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

You'll be joining a truly purpose-focused culture which helped us win the Leading with Purpose award at the 2023 Business Culture Awards. This recognises how we've embedded our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation.

Why wait? Apply now

We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.

We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on [email protected].

#LI-Hybrid

Apply Now

Refine Your Search

senior customer service representative jobs in leeds, eng

Senior Customer Conduct Manager

Strategic Partnership Manager

Customer Support Manager

Trainee Sales

Senior Supervisor

Treasury Change Manager

Senior Supervisor

Operational Support Officer

Health & Safety Wellbeing Officer

Senior Land & Property Officer

Operational Readiness Manager

Senior Project Manager - 35568

Regulatory Compliance Associate

Tribunal, Dispute Resolution and Complaints Lead

Business Development Representative

Hybrid MSP/Embedded Technical Support

Human Resources Business Partner [TRU]

Digital Senior Full Stack Engineer

Line Manager - Production

Engineer Highways Contracts

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