Technical support associate Work, Jobs in Leeds, Eng (with Salaries)

Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- CRM software
- Engineering
- English
- Annual leave
Counter - Associate Tech Lead
Counter —Leeds
- £50,000 - £54,000 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
3d
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
- Free parking
- Life insurance
Quick apply
10d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Analysis skills
- Communication skills
Quick apply
Associate Climate Change Risks
WTW —Leeds
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
- Annual leave
- Employee assistance programme
11d
Associate - Corporate
Hill Dickinson LLP —Leeds
- Full-time
- Business development
- Organisational skills
- Contracts
7d
Trusts Associate
Irwin Mitchell —Leeds
- Analysis skills
National Security Program (NSP) Escort Program - UK
CenCore Associates —Harrogate
- Full-time
- No experience needed
- Analysis skills
- Education
Digital System Support Engineer
Caesars Entertainment —Leeds
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
9d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
13d
Commercial Litigation - Associate
Pinsent Masons —Leeds
- Full-time
- Business development
- Organisational skills
Serious Injury Associate
Minster Law —Wakefield
- £48,000 - £75,000 a year
- Remote
- Business development
- Supervising experience
- Mentoring
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- CRM software
- Maths
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
Solutions Analyst
TransUnion —Leeds
- Full-time
- Microsoft Word
- Software troubleshooting
- Software development
- Employee stock purchase plan
- Annual leave
Assistant Project Manager/ Project Manager (Water Sector)
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Communication skills
- Free parking
Residential Development Senior Associate
Gateley —Leeds
- Business development
- Annual leave
- Employee assistance programme
Associate Flood Forecasting Modeller
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Business development
- Analysis skills

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Technical Support Specialist

Beckman Coulter Diagnostics -
York

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

CRM software
Technical troubleshooting
Driving Licence
Stakeholder collaboration
Engineering
English
Bachelor's degree
Continuous improvement
Customer support
Customer interaction
Multidisciplinary collaboration
Training & development
Communication skills
Remote diagnostics
Help desk
Information Technology

Full job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The L2 Hardware and Application System Support Specialist- Clinical Chemistry and Blood banking will be responsible for delivering expert and timely technical support for diagnostic hardware systems, which is crucial for maximizing customer satisfaction and ensuring product uptime. This role is also vital in leading proactive initiatives aimed at enhancing service organization efficiency across Europe, ultimately optimizing service delivery and operational costs.

This position reports to the Manager of technical support and escalations- Clinical Chemistry and Blood Banking and is part of the European Technical support team located in United Kingdom working remotely to cover the European countries.

In this role, you will have the opportunity to:

Expert Technical Support: Provide in-depth hardware and biochemical troubleshooting for diagnostic systems, assisting local engineers and application teams, and optimizing reagent usage.
Proactive Customer Engagement: Respond promptly to customer inquiries, manage escalations, ensure customer satisfaction through follow-ups, and provide scientific insights on product performance.
Maintenance Oversight & Remote Resolution: Ensure all repair and maintenance activities comply with service manuals and standards, while providing remote troubleshooting to minimize downtime.
Continuous Learning & Training Development: Maintain comprehensive product knowledge, stay updated on advancements, and develop/deliver training to enhance skills across Europe for both internal teams and customers.
Cross-functional Collaboration: Collaborate cross-functionally with Sales, Product Management, Quality/Regulatory, and Engineering/Applications to provide technical expertise, customer feedback, and support new system implementations, while also contributing to quality improvement, regulatory compliance, and enhancing overall product and service efficiency.

The essential requirements of the job include:

Educational Background: An Associate's or bachelor’s degree in biomedical engineering, Electronics, IT, Science, or a related field is required with a minimum of 3 years of technical support experience, specifically with hardware systems in the diagnostics or medical device industry.
Integrated System Expertise: Possess a strong understanding of both diagnostic hardware systems (installation, maintenance, troubleshooting, repair) and the associated diagnostic applications (installation, configuration, troubleshooting, and optimization), or demonstrate a clear willingness to rapidly acquire application acumen.
Diagnostic & Problem-Solving Skills: Excellent ability to diagnose and resolve complex hardware issues and biochemical issues affecting patient results.
Communication & Language Proficiency: Strong verbal and written communication skills, capable of explaining technical and biochemical information clearly, with excellent command of the English language.
Customer Focus & Technical Tools: A customer-focused mindset and proficiency in using support ticketing systems, remote support tools, and CRM software.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

This role is Remote based with travel required to client sites or meetings around 70% of the total time available across Europe.
Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in:

Beckman Coulter chemistry and blood banking systems

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefits that add value to our lives. Whether it’s a health care program or paid time off, our programmes contribute to life beyond the job.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Apply Now

Refine Your Search

technical support associate jobs in leeds, eng

Technical Support Specialist

Counter - Associate Tech Lead

IT Support Engineer

Service Desk Analyst - Tier I

Associate Climate Change Risks

Associate - Corporate

Trusts Associate

National Security Program (NSP) Escort Program - UK

Digital System Support Engineer

Associate Product Manager

Commercial Litigation - Associate

Serious Injury Associate

Financial Planning Administrator

Solutions Analyst

Assistant Project Manager/ Project Manager (Water Sector)

Process Safety Senior Consultant (Associate)

1st/2nd Line IT Support - £27,000-£34,000

Residential Development Senior Associate

Associate Flood Forecasting Modeller

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

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