Buckle Up Cowgirl - Bar + Host
The Job
We are looking for enthusiastic Bar & Host Staff to join our team over the summer. This is a great opportunity to gain experience in a fast-paced hospitality environment, with the possibility of a permanent position for the right candidates.
At B.U.C, Bar + Host staff are the heartbeat of the venue, you’re less of a bartender or host, and more of a social facilitator. This role exists not just to deliver drinks, but to actively create a social, high-energy environment. You are not just serving customers — you are welcoming them into an experience, encouraging conversation, connection, and fun. You’ll be split between serving our signature cocktails and drinks, and being on the floor talking to guests, facilitating games, and overseeing social challenges – you need to be extroverted and always up for a good time, we want this job to be just as much fun for you as it is for customers in the bar.
We pride ourselves on not being drill sergeants, we won’t stop you having fun with customers, and we definitely won’t stop any wild ideas you have. We’re looking for extremely confident, friendly, socially intelligent people who love being around others, enjoy talking to strangers, and take pride in making a room feel alive. This role is hands-on, people-facing, and central to the culture we’re building. You’ll definitely need to be the socialite of your group, always up for a wild time, and always up for making new friends – that’s how you’ll get this pretty dreamy role.
Who you are
We’re looking for extremely sociable, high-energy cowgirls and cowboys with a bit of a wild side. If you’re a social sec, love hosting, or love the exciting nights out, you’ll be a great fit. You’ll love being in the action with customers, playing and hosting games, singing a bit of Dolly Parton, riding the mechanical bull, and all the energy that makes B.U.C nights unforgettable. You’ll want to become a recognisable face both in the bar and on socials, filming videos to get yours and our name out there! Most importantly, you’re someone who can talk to anyone, lift the room, and turn a normal night out into a wild one.
Experience and skills
Required - Experience can be applied to multiple requirements
· Strong communication skills and confidence interacting with new people
· Extroverted personality, comfortable striking up conversations with strangers, facilitating floor games, encouraging customer interaction, and leading our social offerings
· Comfortable working in busy, late-night environments
· Ability to multitask and remain calm during peak trade
· Natural enthusiasm, positive energy, and team-first mindset
· Ability to learn drinks specs, service standards, and venue procedures
· Comfortable appearing in social media content or promotional videos (we’re all going viral, you might be on I’m a Celeb)
Preferred
· Previous hospitality experience preferred (but not essential!)
· Experience as a university social sec/social society (or show us you’re social and always up for it)
· Cocktail or drinks making experience (again, we can show you the ropes if not)
· Interest in bringing back nightlife, music, and social culture
· Interest in country music (highly preferred)
Duties of the role
Culture
· Actively contribute to B.U.C’s social culture – think house party, uni social, messy work night-out
· Encourage interactions between guests (#loveyourdressgirlie)
· Bring energy and personality to every shift
· Support events, themed nights, and social initiatives
· Take pride in being part of a culture that brings the social back to people
Access & Venue Control
· Support opening and closing procedures as directed by management
· Assist with maintaining venue security and flow when on shift
· Follow access, entry, and capacity guidance provided by management
Shift & Floor Management
· Deliver drinks and service, making customers know who we are from minute one
· Actively welcome guests and introduce them to new people through their night
· Encourage conversation and introductions between customers, hosting floor games and making the party happen
· Maintain awareness of floor energy and flag issues to management
· Support smooth movement and flow between areas
· Assist in resolving guest issues or concerns
Staff Management
· Work with the wider team to maintain morale and energy, make the bar a fun place to be
· Support new starters during shifts (play nice)
· Take on feedback and coaching positively
· Uphold culture of the bar
Rotas & Scheduling
· Provide availability to us at least two weeks in advance (to guarantee days off)
· Communicate early regarding shift conflicts or sickness – we get it!
· Support shift swaps in line with company policy (swap what you want, just let us know!)
Stock Control & Ordering (Operational)
· Follow stock rotation, dating, and storage procedures
· Flag low stock, breakages, or spillages to management (so we can fix)
· Maintain clean, organised bar and host stations (no sticky bar tops)
Cash Handling & Financial Reporting
· Operate tills
· Follow cash handling and payment procedures
· Flag issues to management
Standards, Quality & Guest Experience
· Deliver confident, crazy, and wild service to customers (your new best friends)
· Prepare drinks to spec and presentation standards
· Maintain cleanliness of bar, floor, and customer-facing areas
· Represent the B.U.C brand (go wild, go crazy)
· Ensure guests feel welcomed, included, and looked after, every night has to be special
· Support PR and events, and special bookings when required
Compliance & Safety (On-Shift)
· Follow licensing laws and Challenge 25 procedures
· Support age checks and refusals when door staff are not present
· Maintain awareness of health & safety standards
· Report incidents, hazards, or concerns to management immediately
Communication & Reporting
· Communicate any issues or challenges during shifts
· Provide feedback on guest experience, atmosphere, and flow to us
· Flag operational or cultural issues early, especially if we need to fix it!
· Participate in check-ins and reviews openly and constructively
Performance & Improvement
· Support sales through positive service and engagement
· Driving sales through our designed customer process
· Take feedback onboard and help us make your experience great
· Suggest ideas to improve service, flow, or guest experience
· Support venue initiatives and activations and suggest your own!
Pay
Base pay: £12.71/hour
Staff incentives and progression opportunities
Governance
B.U.C values open communication and development. Bar + Host staff are encouraged to contribute ideas, feedback, and reflections through informal check-ins and reviews, not to tell you off – just to get your ideas and how we can improve!
Our Governance Meetings
Monthly
General Manager, Staff Member
Tell us how you find Buckle Up Cowgirl, what customers say about us, and how we can make this place everything we want it to be
Help identify what you enjoy, what you don’t, roles which you perform best in, and what we can do to support you more at work!
Quarterly Review
Quarterly
General Manager/Ownership, Staff Member
Tell us how you feel about any concerns, input into how you are performing – and what we can do to make you as happy and great of a team member as we can!
Help us to assess your work life, ensure you are getting what you want out of the company, provides a platform for ideas, solutions to issues, and feeding back about your enjoyments and struggles within work.
GQM All-Staff (and social)
Quarterly
All Staff and Stakeholders as required
Input your ideas about new offerings, themed ideas, new games for customers, and all that stuff! Feedback on how the business runs, give us ideas, and tell us what to do better!
Mass-feedback of quarterly review outcomes, staff suggestions and feedback to management, review of offerings, new offering design
Annual Review
Annually
All Staff and Stakeholders as required
Hear about the financial year and our performance, hear company wide changes, and input into developing new ideas that have been raised to offer to customers.
Review of annual performance, areas to improve, discussions around solution identification, collaborative workshopping
Pay: £12.71 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Referral programme
Application question(s):
- We're a wild night, and we need our bartenders to match that energy - tell us about you!
Feel free to drop your social media, any hobbies or passions, and what unique wild energy you can bring to Buckle Up Cowgirl! We'd love to hear what you can bring to the brands culture.
Work Location: In person
