Produce associate Work, Jobs in Leeds, Wyk (with Salaries)

Complaints Associate
ENGIE —Leeds
- Hybrid work
- Analysis skills
- Organisational skills
- In-person
7d
Quality Assurance Associate (Call Centre)
Conduent Public Sector UK Limited —Leeds
- £26,250 a year
- Full-time
- Writing skills
- Quality control
- Communication skills
- Annual leave
10d
Associate Practitioner - Invasive Cardiac Clinical Physiology
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Patient care
- Organisational skills
- Communication skills
13d
Associate - Planning
Cushman & Wakefield —Leeds
- Business development
- Analysis skills
- Mentoring
Quick apply
5d
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- CRM software
- Maths
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Senior / Associate Project Manager, Healthcare, Built Environment Consultancy
Ridge & Partners LLP —Leeds
- Full-time
- Business development
- Mentoring
- Organisational skills
Associate - Construction & Engineering
DAC Beachcroft —Leeds
- Hybrid work
- Writing skills
- Business development
- Contracts
Quick apply
Lead Supply Planner
Mars —Batley
- £35,000 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Free parking
- Annual leave
1d
Immigration Compliance Adviser
Bupa —Horsforth
- From £28,400 a year
- Full-time
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
12d
Software Developer - ZAI
Zenzero Solutions —Leeds
- Azure
- Software development
- Agile
- Flexible schedule
Associate Flood Forecasting Modeller
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Associate Risk Manager / Project Director
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Mentoring
Associate Director Advisory
Aqua Consultants —Leeds
- Full-time
- Remote
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Senior Quality Governance Lead
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £66,582 - £77,368 a year
- Full-time
- Hospital
- Continuous improvement
- Budgeting
7d
Senior/Associate Mechanical Engineer
Rider Levett Bucknall —Leeds
- £45,000 - £85,000 a year
- Full-time
- Hybrid work
- Gym membership
Quick apply
Manager/ Associate Director, Financial Advisory
Teneo —Leeds
- English
- Business development
- Analysis skills
Solicitor
Flint Bishop —Leeds
- Full-time
- Writing skills
- Mentoring
- Computer skills
- Employee discount
Quick apply
5d
Cost Manager/Project Quantity Surveyor - Construction
Turner & Townsend —Leeds
- Full-time
- Databases
- Business development
- Mentoring
Quick apply
Blast Technical Lead
AECOM —Leeds
- Full-time
- Hybrid work
- Business development
- Analysis skills
- In-person

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Complaints Associate

ENGIE -
Leeds

Apply Now

Job details

Permanent
7 days ago

Qualifications

GCSE
Process improvement
Internal department liaison
Complaint handling
Analysis skills
Organisational skills
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Communication skills

Full job description

Complaints Associate

At ENGIE, we believe the energy transition starts with trust. When customers face problems, how we respond shows who we are. We are looking for someone who can turn difficult situations into positive outcomes. Your work will rebuild confidence and drive real improvement across our business.

We Want You

In this role, you will manage our most complex customer complaints from start to finish. You will be the main point of contact for customers going through difficult experiences. Your goal is to find fair solutions while helping us learn and improve.

Here is what you will do:

Take full ownership of complex, high-risk complaints including Ombudsman, Citizens Advice, Executive and Legal cases.

Ensure fair and timely resolution for every case you handle.

Communicate clearly and with empathy throughout the complaint process.

Lead thorough investigations by gathering evidence and identifying root causes.

Recommend appropriate solutions in line with regulatory standards.

Prepare and submit high-quality Ombudsman case files within agreed timescales.

Ensure accuracy and compliance with all regulatory expectations.

Coordinate Executive complaints on behalf of Senior Leaders.

Provide clear summaries, findings and recommended outcomes.

Work with internal teams including Legal, Risk, Compliance and Operations.

Share insight from complex cases to improve processes and reduce repeat complaints.

Help strengthen overall complaint performance across the business.

Who Are You

You are someone who cares about fairness and accountability. You stay calm under pressure and communicate with confidence. You enjoy solving problems and making things better for others.

Here is what you bring:

Proven experience in complaint management, ideally within energy or a regulated environment.

Excellent written and verbal communication skills.

Ability to handle sensitive conversations with confidence and care.

Strong analytical and investigative skills.

Sound professional judgement on complex or legally sensitive matters.

Ability to produce accurate, well-reasoned work within tight deadlines.

Comfort managing competing priorities independently.

Proficiency in Microsoft Office and case management systems.

Strong organisational skills and self-motivation.

GCSE Maths and English Grade C or above required.

Degree level or equivalent preferred but not essential.

Location

This role is based in our Leeds office. You will be on site 2 days a week. The remaining days can be worked from home. Please contact the hiring team for any further details on flexible working options.

What We Offer

A competitive salary with clear career progression pathways within ENGIE's growing UK operations.

A diverse range of work, from Ombudsman cases to Executive complaints, keeping every day varied.

A supportive, friendly team where collaboration and knowledge-sharing are valued.

Flexibility and work-life balance with a hybrid working arrangement of 2 days on site per week.

The opportunity to make a genuine impact on customer experience across the energy sector.

Access to professional development and continuous learning opportunities.

The chance to build a career path that reflects who you are.

Why We Care

At ENGIE, every person has a role to play in accelerating the energy transition. We want you to enjoy a fulfilling professional experience. We want you to take on exciting challenges and grow with us.

ENGIE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications regardless of age, disability, gender identity, race, religion, sexual orientation or any other characteristic protected by law.

If you need any reasonable adjustments during the recruitment process, please let us know. We are happy to support you in whatever way helps you perform at your best.

Business Unit: Supply & Energy Management

Division: BP B2B UK

Legal Entity: ENGIE POWER LIMITED

Company Name: ENGIE UK

Minimum Base Salary:

Maximum Base Salary:

Pay Basis:

Why this matters to us

Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.

Apply Now

Refine Your Search

produce associate jobs in leeds, wyk

Complaints Associate

Quality Assurance Associate (Call Centre)

Associate Practitioner - Invasive Cardiac Clinical Physiology

Associate - Planning

Financial Planning Administrator

Process Safety Senior Consultant (Associate)

Senior / Associate Project Manager, Healthcare, Built Environment Consultancy

Associate - Construction & Engineering

Lead Supply Planner

Immigration Compliance Adviser

Software Developer - ZAI

Associate Flood Forecasting Modeller

Associate Risk Manager / Project Director

Associate Director Advisory

Senior Quality Governance Lead

Senior/Associate Mechanical Engineer

Manager/ Associate Director, Financial Advisory

Solicitor

Cost Manager/Project Quantity Surveyor - Construction

Blast Technical Lead

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