Full time Work, Jobs in Leeds Ls8 (with Salaries)

Helpline Adviser
Scope —Leeds
- £25,563.66 a year
- Full-time
- Annual leave
- Employee discount
Stockroom Assistant
Schuh —Leeds
- Full-time
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
2d
Warehouse Picker/Packing
Harrison Bathrooms Ltd —Farnley and Wortley
- £26,520 a year
- 8 hour shift
- Heavy lifting
- Warehouse experience
- In-person
- Life insurance
- Referral programme
Quick apply
9d
Office Administrator
Sulzer —Leeds
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Annual leave
- Employee assistance programme
Warehouse Operative
Watershed Packaging Ltd —Leeds
- £13.00 - £13.50 an hour
- Full-time
- English
- Forklift
- Driving
Quick apply
9d
Retail Sales Assistant
Diamond Vapes —Leeds
- Full-time
- Customer service
- In-person
- Retail sales
Quick apply
Warehouse Assistant
CitySprint —Leeds
- £26,811.20 a year
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
Quick apply
Customer Experience Advisor
Novuna —Leeds
- Weekend availability
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Warehouse Worker
Walker Humphrey Ltd —Leeds
- £13.49 an hour
- Full-time
- Heavy lifting
- Forklift
- Organisational skills
- Free parking
- Employee discount
Quick apply
Trainee Sales
NDS GROUP LTD —Leeds
- £25,580.00 - £38,595.42 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Work from home
- Employee discount
Quick apply
Care Home Cleaner
Thomas Owen Care Ltd —Leeds
- £12.71 an hour
- Full-time
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Veterinary Care Assistant
Vets for Pets —Leeds
- Weekend availability
- Computer literacy
- Patient care
- Cleaning
- Employee discount
1d
111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
3d
Rota Coordinator
Assisted Lives —Bradford
- £26,500 a year
- Full-time
- Writing skills
- Accounting
- Computer skills
- Annual leave
- Sick pay
Quick apply
12d
NHS Adminstrator
Nuffield Health —Leeds
- Up to £26,000 a year
- Full-time
- Administrative experience
- Data entry
- IT
- Employee discount
- Gym membership
Store Team Member
Home Bargains —Garforth
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
1d
Studio Manager and Content Creator
Grimm Tattoo Studio —Leeds
- £26,000 - £30,000 a year
- Weekend availability
- Social media management
- Front desk
- Cleaning
- Free parking
- Flexitime
Quick apply
Executive Assistant
StepChange —Leeds
- £32,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Project Scheduler
Sulzer —Leeds
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Curatorial Assistant
Royal Armouries Museum —Leeds
- £23,793.12 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Helpline Adviser

Scope -
Leeds

Apply Now

Job details

Full-time
£25,563.66 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Safeguarding procedures
Customer interaction

Full job description

Job details

Job reference

REQ004878

Date posted

25/08/2026

Application closing date

04/09/2026

Location

Leeds

Salary

£25,563.66 a year

Package

27 days holiday a year (full time equivalent) plus bank holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours

Job category/type

Full time

Helpline Adviser

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk

Our Services team based in Leeds have an opening for 2 Helpline Advisers.

Permanent, full time (35 hours a week).

Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF). We therefore ask that applicants are based within a reasonable commuting distance to the office in Leeds.

The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.

Closing date for applications: 11:59pm GMT, Friday 4 September 2026.

About the role

We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.

In this role, you will:

Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
Provide excellent customer service with a friendly and empathetic manner.
Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
Work within Scope’s policies relating to customer confidentiality and data protection.
Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.

The successful candidate will be subject to an enhanced DBS check.

About you

To be successful in this role, you will have:

Demonstrable experience of providing advice and information.
Experience of working in a contact centre environment with a friendly and empathetic manner.
Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email [email protected].
You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

27 days holiday plus bank holiday
Pay progression at 6 months and 2 years
Company pension
Excellent training and career development
Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk

How to apply

If you've applied for this position previously, thank you for your continued interest. There's no need to reapply, as your earlier application has already been reviewed.

Apply Now

Refine Your Search

full time jobs in leeds ls8

Helpline Adviser

Stockroom Assistant

Warehouse Picker/Packing

Office Administrator

Warehouse Operative

Retail Sales Assistant

Warehouse Assistant

Customer Experience Advisor

Warehouse Worker

Trainee Sales

Care Home Cleaner

Veterinary Care Assistant

111 Health Advisor Wakefield

Rota Coordinator

NHS Adminstrator

Store Team Member

Studio Manager and Content Creator

Executive Assistant

Project Scheduler

Curatorial Assistant

I want to receive the latest job alerts for full time in leeds ls8

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