Optimization manager Work, Jobs in Leicester, Lec (with Salaries)

Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
Warehouse Team Leader (Nights)
Geodis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
7d
Senior Finance Manager
AMETEK, Inc. —Leicester
- £70,000 - £90,000 a year
- Master's degree
- Bachelor's degree
- Accounting
Associate Director of Logistics UK & Ireland
HelloFresh —Derby
- Hybrid work
- Google Suite
- Management
- Data analysis skills
- Work from home
- Employee assistance programme
Quick apply
6d
Global Product Manager
Rieke Packaging Systems Limited —Leicester
- Full-time
- Marketing
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
Manager, Commercial AI
AMETEK, Inc. —Leicester
- £80,000 - £90,000 a year
- Sales
- English
- Travel
Aerospace Aftermarket Account Manager – Rolls-Royce
Parker Hannifin Corporation —Coventry
- Full-time
- Sales
Warehouse Team Leader
GEODIS Contract Logistics —Leicester
- £29,194 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Annual leave
- Life insurance
Quick apply
4d
eCommerce Product Trading Manager
NEXT —Leicester
- £43,000 - £54,000 a year
- Full-time
- Free parking
- Employee discount
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Parts Business Manager - 12 month contract
Lotus UK —Coventry
- Microsoft Excel
- English
- Bachelor's degree
Transport Coordinator
Wayfair —Lutterworth
- £14.84 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Planning & Fulfillment Manager
ABB Limited —Nottingham
- Microsoft Excel
- Engineering
- Data analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Advanced Manufacturing Engineering - IDEA Manager - Execution
Lear Corporation —Coventry
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Warehouse Shift Manager
Vision Express —Nottingham
- Management
- Free parking
- Annual leave
Quality Specialist Launch Team
Ball Corporation —Kettering
- £62,300 - £89,690 a year
- Hybrid work
- Data analysis skills
- English
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Global Downstream Product Manager – Advanced Wound Dressings (AWD) (m/f/x)*
Solventum —Loughborough
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
Digital Solutions Manager
Commify —Nottingham
- SQL
- Analysis skills
- JavaScript
- Annual leave
Quick apply
Junior Development Chemist
Instarmac Group plc. —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
11d
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule

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Client Operations Lead - Nottingham

NCR -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Operations management
Sales
ITIL
Mentoring
Contracts
Communication skills
Negotiation

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Operations Lead

Location: Nottingham, UK

Position Summary

The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience.

Areas of Responsibility

Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability.
Build a customer-focused culture that delivers business objectives and service excellence.
Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals.
Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities.
Drive margin expansion and increased revenue within existing service delivery.
Champion NCR NPS initiatives within the customer base.
Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives.
Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance.
Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution.
Partner with Sales to improve customer profitability and generate year-over-year revenue growth.
Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved.
Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service.
Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend.

Experience

Dynamic leader who sets high standards and inspires others to achieve them.
Proven success managing multi-location operations with a strong customer focus.
5+ years of senior leadership, operations management, and customer experience expertise.
Strong organizational, strategic, analytical, and project management capabilities.
Excellent communication, coaching, mentoring, and influencing skills.
ITIL and/or Agile certification with expertise in incident and escalation management.
Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction.
Demonstrated ability to develop strategic customer partnerships.

Skills

Strong customer focus with a commitment to exceeding expectations.
Ability to analyze data, identify trends, and drive process improvements through data-driven insights.
Strong understanding of customer needs with the ability to develop high-performing leaders and managers.
Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue.
Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

optimization manager jobs in leicester, lec

Client Operations Lead - Nottingham

Warehouse Team Leader (Nights)

Senior Finance Manager

Associate Director of Logistics UK & Ireland

Global Product Manager

Manager, Commercial AI

Aerospace Aftermarket Account Manager – Rolls-Royce

Warehouse Team Leader

eCommerce Product Trading Manager

Automotive Manager Level 1 Team

Parts Business Manager - 12 month contract

Transport Coordinator

Planning & Fulfillment Manager

Advanced Manufacturing Engineering - IDEA Manager - Execution

Warehouse Shift Manager

Quality Specialist Launch Team

Global Downstream Product Manager – Advanced Wound Dressings (AWD) (m/f/x)*

Digital Solutions Manager

Junior Development Chemist

EUC Engineer

I want to receive the latest job alerts for optimization manager in leicester, lec

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